I am trying to uninstall and reinstall but I keep recieving an error
I am having trouble with illustrator opening so I triend to uninstall and reinstall all of creative cloud. I was able to uninstall manager but now when I try to uninstall the other programs it gives me an "uninstal failed" saying that I need to exit all applications including startup items, I have done this multiple times (to the best of my knowledge)
Please follow instructions here to ensure a clean installation.<br><br>
#Use Internet Explorer to download Firefox 5.0.1 from this link: [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 5.0.1] and choose "'''Save'''" when you see the prompt. Then save it to your desktop. ''Do not choose "Run"''.<br><br>
#Then go to "Programs and Features" in Control Panel, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box'').<br><br>
#Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox<br><br>
#Finally run the installation file you downloaded to the desktop earlier.<br>
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.<br><br>
Similar Messages
-
I have tried to open Firefox, but it just sits there and doesn't load. I have tried to uninstall and reinstall but that works for a few hours and then it goes back to not loading. I don't know what else to do to get it too load.
Right-click on your Windows Taskbar and select Start Task Manager. Look in Task Manager for processes running that are Firefox-related, such as Firefox.exe or plugin-container.exe. If you see either of those, right-click each of them and select "End process". Then try again to start Firefox in [[Safe Mode]]. <br /><br />
*If Firefox will start in Safe Mode, select the option you are presented with to disable your add-ons and plug-ins and restart Firefox normally. You likely have a plug-in, add-on, or a combination of two or more that is causing the problem. Because Firefox allows users to customize endlessly, sometimes there can be conflicts between customized items. From the Firefox menu bar, go to<br /><br />Tools -> Add-ons<br /><br />then re-enable them one by one, restarting Firefox after each and testing after each one to see which one or combination of two or more is causing the problem. <br /><br />
*If Firefox will not start in Safe Mode, make sure you again check Task Manager and end any running instances, then uninstall Firefox and download a fresh copy from mozilla.org/firefox using another browser temporarily. Re-install Firefox (see: [[Installing Firefox on Windows]] for more help ) and try running Firefox again.
Please report back your progress. -
itunes had a upgrade and it said it failed and i have tryed to uninstall and then reinstall , i havve run a reoair program and nothing seems to work. any ideas
Hi Brett 949,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
When I opened the profiles folder there were folders missing (less folders than were shown on the help page). I tried using a restore point, but that did not work either. I don't know what else to do. :( I cannot access the manual fix steps because the browser will not open, so that is useless information.
See:
*https://support.mozilla.org/kb/how-run-firefox-when-your-profile-missing-or-inacc
This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create/use a new default profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile
*Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
Why am I getting this message when I try to open my ITunes: "The Itunes app could not be opened. An unknown error occurred (-50)."?
http://support.apple.com/kb/TS3694#error14
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
See question
Try doing the following:
ctrl+alt+del >> Go to processes >> If their is more than one firefox.exe running, end one of them. -
Wanted to update iTunes to newest version. After install got "Error 7 (Windows erroe 193)
I tried to uninstall and reinstall but still get the same message.
Please help!Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I uninstalled and reinstalled but the program still won't open. I was trying to download an mp3 file last evening. Instead the site tried to install a new audio player. I did not want it so uninstalled it immediately. I think in that process something was deleted that I need for iTunes but I do not know what. How do i figure out what is gone and recover it?
I did try a system restore - but that was not a fix either.I was trying to download an mp3 file last evening. Instead the site tried to install a new audio player.
Ackk ... that behavior is consistent with the play_mp3.exe trojan:
http://en.wikipedia.org/wiki/Play_mp3.exe
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look. -
tried to uninstall and reinstall iMovies, but app store now trying to make me purchase it? I was told that if i had everything preloaded and updated via the apple store that reinstalling would just have to be done through the apple store. anyone know the correct way to uninstall and reinstall imovies. i have a 21.5in imac i bought 1 yr or so ago.
Greetings Tostimonster,
After reading your post, it sounds like you are experiencing an error when attempting to install apps. You may want to consider resetting your device. This article provides detailed instructions for Restarting, and Reseting:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart
Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
I installed creative cloud to my desktop and it won't open. The icon bounces but nothing happens, I tried uninstalling and reinstalling but I think I screwed it up more. Please help!
Dd7 do you receive any specific error messages? What version of Mac OS are you using?
-
Question ?
Macbook Pro OSX 10.8 and Epson WF 7525 will no longer print.
It did until quite recently . However now I get filter failed and RastertoescpII and pages of items when i try to print .
Print head test sheets/head cleaning etc ok .
Have tried to to uninstall and reinstall but nothing.
Any advice, please?.
ps
The printer deos not show up on Epsons site but i think I have the software from Apple.
Not an ideal situation.Try a reset > OS X Mountain Lion: Reset the printing system
-
I try to open mozilla this last week and it will not open it for me. It sais it is open already but there is nothing on my computer. I had mcafee check for viruses and said there was none. I tryed uninstalling and reinstalling but it did not help.
See
* http://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start -
I can't open the browser. I double click and nothing happens. I tried uninstalling and reinstalling but every time I do this it tells me I have to close Firefox first! I have restarted and then tried downloading to no avail b/c I get the same message.
Disable Yahoo Messenger (with the arrow on the right of your account name) in Yahoo mail.
-
i signed up with the wrong email so i can't verify and continue, so i tried to uninstall and reinstall again but after open it still ask me to verify the wrong email. what should i do?
I haven’t been in this situation, but can’t you just change your account settings and use a different e-mail or maybe add another secondary e-mail to use for verification?
-
hi everyone for about 2 weeks now i cant seem to get any search results with the mobile myspace app on ipod touch 4g i have tried clearing cookies and cache ,resetting ipod uninstalling and reinstalling but nothing seems to work any ideas?
- Have you tried going to the developer's support website/contacting the developer?
- Try a reset. It surs many ills and nothng is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Maybe you are looking for
-
Change font size? - NEED ANSWER
I've scanned this discussion and see many people asking the same question but no answers: Is it possible to change the displayed font size in the calendar view? If it simply isn't possible please be kind enough to tell us. Thank you.
-
Airport Express connecting to xbox360 unable to get IP address
I am hoping someone can assist with this. Currently I have my Comcast Cable going to a uplink port on a NetGear Hub and then from the Hub i have hardwire connections going to the AE and the Xbox. All computers on this setup get an IP fine but the Xbo
-
"contribute is unable to create a new page because it contains an error" - error received when trying to add a new page with by selecting a template. A template that had been working is now not. I have scanned for bad code, improperly nested areas, m
-
IPhoto cannot "SEE" certain photos
I have recently rebuilt my drive and ever since I did this I keep coming across photos that display as blank screen, if I open them in External Editor (Photoshop) they are exactly what they are meant to be but save them (Using the Computer's Profile
-
SAP and WINDOWS NT folders not there in Authentication under CMC
Hello All, I recently installed BOJ Enterprise 3.1 SP3 and also installed Integration kit 3.1 SP3 in Linux_x86. In the initial logon screen i can see the SAP and WINDOWS NT in the drop down in the Authentication. But after selecting the Enterprise o