I am trying to uninstall itunes to reinstall a newer version. it cannot find the installation package. i have deleted everyhting but itunes

i would love to use itunes. i updated to 11.1 this evening but when i plugged in my iphone it told me that i needed to uninstall itunes and reinstall. I tried to uninstall but i never could. i kept gettign the message taht it could not find teh installation package!!!!!

Hello there, cgssurveyingllc.
Uninstalling iTunes can be tricky, but following Knowledge Base articles should provide assistance in uninstalling the iTunes Application depending on your Windows version:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
or
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/HT1925
If you still have issues with uninstalling using control panel there are additional detailed steps that should help with manually removing the content.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Similar Messages

Where or how do I find the installation package containing "iTunes.msi"?

I have iTunes 10.5.3.3 installed on my computer with a Windows XP operating system. I have tried to download the new itunes 10.6 but continually get a pop up which states "The feature you are trying to use is on a network resource that is currently unavailable. Enter an alternate path to a folder containing the installation package "iTunes.msi". I have tried and failed to find this package.
I have also tried the support page suggestion by uninstalling the old itunes and then install the new one. This did not work. Another pop up also tells me that I cannot remove the old (10.5.3.3) itunes...because..." the feature I am trying to use is on a network resource that is currently unavailable". I am caught in a loop. It appears that I need to locate the "iTunes.msi" installation package in order to be able to uninstall the old and replace with the new iTunes upgrade.
Where or how do I find the installation package containing "iTunes.msi"? Secondly, when I find it is there anything special I need to do or be aware of?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Downloaded itunes 7 update but it cannot find the installation file

I have had itunes installed and being used for about 3 years. I have the apple update utility loaded so i get notifaction of the lastest versions as the become available.
Following the most recent upgrade my itunes failed to load as it is telling me it cannot find the installation package as it is located on a network drive. (this is a standalone pc).
I cant open the version that was installed as it tells me i can only open installed items. To add insult to injury i cant remove it or install an earlier version.
Basically i cant use my ipod as i cant open, remove or re-install itunes. To say i am annoyed by this is an understatement.
Any help or guidance would be greatly appreciated.

Following the most recent upgrade my itunes failed to load as it is telling me it cannot find the installation package as it is located on a network drive. (this is a standalone pc).
with one of those, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

I can't uninstall iTunes on my computer...it keeps telling me it can't find the installer package. Any suggestions?

I can't uninstall iTunes on my computer...it keeps telling me it can't find the installer package. Any suggestions? I have tried to delete all the iTunes components already, it didn't work.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

I am confused. Do you mean you found the music, not the tones, or you can't find either?
If the former, then this is normal. You can't redownload tones from the Cloud.

I am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application. I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where di

i am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application. I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where did it go? I received the download confirmation each time for each application! HELP!! Using Win7 (64-bit)--IE9

Your post is too difficult to read. Please repost using paragraphs.
In the interim... For All things TM... See Pondini's Excellent information here...
http://pondini.org/OSX/Home.html
In particular... FAQs and Troubleshooting.

I have had a blue dot beside an app for over 8 hours and cannot open the app. I have deleted and reinstalled app and still cannot open

I have had a blue dot beside an app for over 8 hours and cannot open the app. I have deleted and reinstalled app and still cannot open
Partsman

You can refer to the following article for installation help.
If you getting issues with the validity of serial number, you can try contacting the adobe support team.
Even without the serial number, you can use PSE for 30 days as trail and then activate the product later.

Itunes says it cannont import since it cannot find the right folders?!?

itunes says it cannont import since it cannot find the right folders?!?
i plugged in my ipod, and that's what it says!! i cant import anything into the ipod
does anyone know how to fix this??

I am having the exact same problems as you are. Same messages. Mine will actually sync some of my music then the message comes on. I'll plug my ipod back in and it will load a few more. Eventually it all freezes up and deletes everything on my pod.

I am trying to obtain an App for a 4s and I cannot find the correct store.

I cannot find the app store for a Iphone 4S. I also do not know how to determine the difference.
I keep getting an error that the I cannot check for OS update.
My IPhone model is: MC608LL/A
My IPhone SN is 80*****A4S
I use ATT
<Personal Information Edited by Host>

What do you mean you can't find the app store for an iPhone 4S? There are not separate app stores for different models of iPhones. There is only one app store (well... one per country, anyway). Open the "App Store" app on your phone or go to the app store in iTunes from your computer.

TS1702 I am having problems with an app that won't open. If I uninstall it then reinstall it will I lose all of the data that I have stored there?

I tried to update ipages app and this failed. I now cannot open the app. I am still unable to update it. If I uninstall and reinstall it will I lose the data stored on it

Try downloading any small-sized free app and then try Pages again.

HT1386 I have a purchased ringtone that shows in my library as being on my phone. However, when I try to set the ringtone as default or to a contact, I cannot find the tone. I have sync'd the phone several times and tried dragging to the phone

I Have a purchased ring tone that shows in my library. I tried to set the tone as a default and also to a contact, without luck.
the tone shows as being on my phone but, I cannot locate it or assign to default or a contact.
any ideas?

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

I did some file maintenance and now my itunes icon on my computer cannot find the songs. I have to show were all the data for the individul songs are located in the computer. How do I remap the location of the actual songs, so the computer list can find

did file maint on computer, not ipod list in computer not linked with actual place of songs in computer. What can I do to remap the itunes list in the computer to find actual songs.

You didn't move the library or rename the folder or drive it was in? Are your songs IN the library or are did the library point to them elsewhere on your drive? Obviously something happened, any idea what?

How to change apple- id on icloud. I have an old apple id but dont rembember password. When I ask for new passord I cannot find the reset mail anywhere. I have a new id that works in Itunes. What to do :( ?

I have an old apple ID which doesnt work, i am not using that one and I dont rembember the password. On Icloud this old ID appears and cannot be changed to the new apple ID I use. When I ask for new password sendt by mail for the old apple ID nothing happens Maybe this ID is connected to an old and inactive email account- i dont understand. Anyone knows how connect Icloud to my new appleID when I cannot activate the old one or get new password ????

settings->iclound and logout of the old appleID account

I am trying to install itunes 10.5 but I get an error message that says click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi...I try to point iTunes to the .msi file but that is not working.

i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

When I try to update itunes, I get the following: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box..

When I try to update itunes, I get the following: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box below.
This leads me to another dialog box that says: The file .......is not a valid installation package for the product iTunes. Try to find the installation package iTunes64.msi in a folder from which you can install iTunes.
That doesn't work either. What to do?
Dean

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to uninstall itunes to reinstall a newer version. it cannot find the installation package. i have deleted everyhting but itunes

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