I am trying to uninstall Photoshop Elements 8 on a Windows 7 Computer, and the operation freezes.

I have tried repeatedly to uninstall Elements 8, which never seemed to work fully on my computer. The message is "Error 1316. The Specified Account already exists." I am trying to uninstall the earlier version so that I can install Elements 12.

Well, not exactly. A couple of things: if you got PSE bundled with a scanner or something, then yeah, you probably got both platform versions. Otherwise, standalone versions of PSE 8 were single-platform--mac serial numbers don't work in windows and windows serial numbers don't work for macs.
Also, there is no organizer in PSE 8/mac. It came with bridge instead. Bridge can read metadata keywords, but not organizer catalogs, and PSE 8 mac would not understand an organizer backup. Even with later versions after adobe started including organizer for macs, you would need at least PSE 9 in windows for the mac version to understand it.

Similar Messages

  • I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to u

    I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

    You are allowed to have two activated installations.  If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?).  Talk to Adobe support thru chat.  They might be able to resolve this with you:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I have an error 130:9 in Photoshop Elements associated with AMT Subsystem failure. I have tried Licencerecovery109. Did not work. I cannot uninstall Photoshop Elements. I get an error 1316 and the program is reinstalled. Please advise.

    I have screen dumps of the errors but cannot paste them

    Hi Hans
    Just to summarise:
    If I run Photoshop Elements I get a window headed "AMT Subsystem failure".  It states "This product has a problem which requires that you restart your computer before it can be launched. If you continue to see this message etc. contact Adobe Technical Support etc. Error 130:9. http etc".
    I have tried to run LicenceRecovery 109. This did not work. I have tried other suggestions on the internet. Nothing worked. This included resetting FLexnet.
    I then tried to uninstall and reinstall Photoshop Elements. There is no repair facility. The uninstall gets about 95% through and then stops and replaces all the files. I get a window headed "Adobe Photoshop Elements 8.0 Setup".  It states "Error 1316. A network error while trying to read from the file C:\windows\installer\adobe photoshop elements 8.0.msi."
    That is the details of the two screen dumps which I have.
    Please advise.
    Tom Lloyd

  • Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

    What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

    You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

  • I'm trying to load photoshop elements 12 on my mac os x and when i click setup.exe i get :    You can't open the application "Setup.exe" because Microsoft Windows applications are not supported on OS X.

    i'm trying to load photoshop elements 12 on my mac os x and when i click setup.exe i get : You can’t open the application “Setup.exe” because Microsoft Windows applications are not supported on OS X.  The premiere elements 12 out of the same box loaded just fine.

    An .exe file means you have the windows version. Go get the mac version:
    Download Photoshop Elements products | 12, 11, 10
    but I hope you have a mac serial number.

  • Im trying to install Photoshop Elements premier 12 on my new Mac with the latest update and i keep getting the same failed to initialise message.

    Im trying to install Photoshop Elements premier 12 on my new Mac with the latest update and i keep getting the same failed to initialise message. I was able to register the key code at first but now im not able to either open the program or reinstall it.

    What is "Photoshop Elements Premier 12"? Do you mean Photoshop Elements or Premiere Elements? Were your files copied over from a previous mac that had PSE installed on it?

  • I can't install photoshop elements 12 even though I restarted computer and turned off firewall.

    I can't install photoshop elements 12 even though I restarted computer and turned off firewall.

    Moving this discussion to the Downloading, Installing, Setting up forum.
    Surgeon21 do you receive any specific errors when trying to install Photoshop Elements 12?  Also which operating system are you using?

  • How can I burn just a few photos to a cd using Photoshop Elements 11 on a windows 7 computer?

    As a fairly new user of Photoshop Elements 11 I would like to burn just a few photos to a cd, not he whole catalogue. Please can somebody suggest an answer to this problem.

    Thanks for your help, much appreciated.
    Original message----
    From : [email protected]
    Date : 15/09/2014 - 14:21 (GMTST)
    To : [email protected]
    Subject :  How can I burn just a few photos to a cd using Photoshop Elements 11 on a windows 7 computer?
        How can I burn just a few photos to a cd using Photoshop Elements 11 on a windows 7 computer?
        created by 99jon in Photoshop Elements - View the full discussion
    File >> Export As New
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  • I had photoshop elements 8 installed on my previous computer and it did not work properly when it came to sizing  photos for a website I was adding to.  I now have a new computer which runs windows 7.  Is it worth installing it again on my new computer?

    I had photoshop elements 8 installed on my previous computer and it did not work properly when it came to sizing  photos for a website I was adding to.  I now have a new computer which runs windows 7.  Is it worth installing photoshop elements 8 again on my new computer or will it be a waste of time?

    I have PSEv.8 on my computer running WINDOWS 7. It works perfectly..
    Perhaps you need help with saving files for web use.. Will be pleased to assist you when you get everything set up.

  • How do I get the pictures folders in photoshop 7 out of My window XP computer and put them into my new computer windows 8 photoshop12

    How do I get the pictures folders in photoshop 7 out of My window XP computer and put them into my new computer windows 8 photoshop12

    I am so sorry for you and your situation. Were you using iCloud photostream?
    Otherwise I do not see any chance for your precious photos.
    Congrats anyway on the little darling!

  • Trying to install Photoshop Elements 3.0 in Windows 8

    My friend has given me Photoshop Elements 3.0 (2004 copyright one), and I tried installing it. It said Adobe 7 was not compatible.
    How can I use this program on my computer. I really dislike Windows 8!!!

    What do you mean by "Adobe 7"?  What is the full and exact message?
    Anyway, try to install it under Windows XP Compatibility Mode.
    B.t.w. this is the Adobe Reader forum; you may get better help if you ask in the Photoshop Elements forum.

  • Installing the patch to make adobe photoshop elements 9 work with windows 7 computer

    Adobe Photoshop Elements 9 has been installed in our new computer with windows 7.However, we can not get pictures to download from our digital camera into
    the new computer. A computer tech tried to do this several times and each time it said the "patch" had been installed correctly, connecting camera and computer program, but then it would suddenly say the patch install had failed. Has anyone encountered this problem and found the solution?

    Hello brokelynn,
    How impatient are they expressed in  kilo$$   - and what's on those photos  ;-))
    I can not clearly understand:
    - have you updated to windows 7 - or just updated windows 7 to the newest patches?
    - what do you mean by: I tried adding some actions
       - did you add some entries under actions - or do you use just tags named something like ^actions^?
       -> where you successful to do that, or went something wrong while doing this?
    Regards
    Thomas
    ps: maybe you want to try what I described here: http://forums.adobe.com/message/5751885#5751885

  • How do i download photoshop elements 11 to my windows 8 computer ...i have a disc

    I'm trying to install my photoshop elements 11 to my new computer which is windows 8. In past versions of windows, it just automatically downloads or at least comes up with a box that i can click download. I can't figure out how to do this in windows 8...please help!

    Hi,
    Your operating system probably has autoplay switched off.
    Use Windows Explorer to look at the DVD in the drive and double click on Autoplay.exe
    That should start things going.
    Brian

  • I installed Elements 9 on my windows 8 computer and it wont run the updates, any tricks?

    I just got a new computer as my last one bugged out on me.  I can't get Elements 9 to run the updates.  I also can't seem to sign in with my Adobe ID.

    You can download the updates from here:
    windows
    Adobe - Photoshop Elements : For Windows
    mac
    Adobe - Photoshop Elements : For Macintosh
    There is no longer anything to sign in to.
    See this for more info and solutions:
    http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/

  • I was trying to uninstall Photoshop Elements 9 and error 1606 keeps coming up.

    i need to uninstall because im planning on getting photoshop cs5.
    please help!

    Disable your antivirus program temporarily, then try to install again.
    Don't forget to turn it on again.

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