I am trying to unlock a phone that I have brought that is originally locked to orange, I have an email from orange with all the instructions but I cannot find my phone when I go into itunes, help!!!!

I have recently brought an iPhone from a friend that is locked to orange network, I have an email from them explaining how to unlock the phone:-
Connect to iTunes using USB
Use the 'restore' option within iTunes (located at the bottom of iTunes not the top)
I cannot find the restore option, having been trying for about 3 hours now, someone please help!!!!!!

Follow this
iPhone: About unlocking
Suggest you reboot PC/Mac and reset iPhone before starting
You are plugging the iPhone into the PC/MAC ,aren't you

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