I am trying to update firefox. it dowloads just fine. It will not install. Says that firefox must be closed in order to continue. it is closed.

I was able to use Firefox until today. it will not open. i tried to update it. It downloads a newer version just fine. WhenI try to install it, it says to close firefox. Firefox isnot open. I also tried to unistall it and it won't let me.

Hi kshikuma. This happens to me sometimes, as well.
To solve this issue, open the Windows Task Manager by hitting Ctrl+Alt+Del.
Go to the "Processes" tab and see if a process named "firefox.exe" or "plugin-container.exe" is opened. Close any and all such processes by right-clicking them and selecting "End Process".

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