I am trying to update Mac software. but each time I download Compressor, I get a message that the update cannot be saved because it may have been corrupted. What should I do?

When I download software updates, I continually get the message "The update “Compressor 1.2.1” can’t be saved.The update could not be expanded and verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs." What do I need to do? This seems to be blocking other software updates.

By twice, I mean is there at least two copies of the same Time Machine data? Backing up several times a day with Time Machine does not yield two distinct separate restorable sources. Only one is made.

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I am having trouble with replacing my old Firefox version 3.6.3 with the new 9.0 version on my Macbook. I have it downloaded as a dmg file, but I keep getting a message that the opertion cannot be completed because the item Firefox is in use...HELP!

After having the issue with my photos being blocked on Facebook, I was told I needed to upgrade to the newest version of Firefox and that the version I am currently using (3.6.3) is no longer supported with security updates. I have tried to follow the steps in the upgrade process through Firefox itself, but have been unable to do it...I would love step by step instructions to walk me through it as I don't know what I am doing wrong.'''bold text'''

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

When i try to do a software update, it finishes and then says that the update cannot be saved because it has probably been corrupted during the download. This has happened a number of times and i do not know why, any help?

When i try to do a software update, it finishes and then says that the update cannot be saved because it has probably been corrupted during the download. This has happened a number of times and i do not know why, any help?

asifmanzoor wrote:
i have 10.7.2, this download is 10.7.5
Are you Downloading it from here > http://support.apple.com/kb/dl1582
asifmanzoor wrote:
yes, i am using wifi
1) Turn your Wi-Fi router OFF... wait 30 seconds... Turn it back ON.
OR...
Do not use Wi-Fi and connect Directly to your Internet via ethernet cable.

HT5167 When I try to install the update"MAC OS X Update Combined, I get a message that says it cannot be saved & connection reset by peer. What do I need to do to get this update installed. I just purchased my first iMAC and don't know anything about it

When I try to install the update"MAC OS X Update Combined, I get a message that says it cannot be saved & connection reset by peer. What do I need to do to get this update installed. I just purchased my first iMAC and don't know anything about it.

Try here:
http://support.apple.com/kb/DL1524

When trying to download the IOS 7.1.1 update I continue to get a message that the update failed? Please advise!

When trying to download the ISO 7.1.1 update, my iPad goes through the downloading process and then goes to the preparing mode and after a while returns a message that the "Software Update Failed, an error occurred downloading IOS 7.1.1 ." Any suggestions?

Make sure anti-virus and other security software is disabled.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
all of this from
iTunes: Specific update-and-restore error messages and advanced troubleshooting

After downloading the latest version of iTunes and updating my iPhone everytime I turn on my computer I get a message that reads: AppleSyncNotifier.exe - Entry Point Not Found. Does anybody know what this means?

After downloading the latest version of iTunes and updating my iPhone, everytime I turn on my computer I receive a message that reads: "AppleSyncNotifier.exe - Entry Point Not Found. The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQlite.dll" Help! Does anybody know what this means and how I can fix it? Thanks.

Yes. I just solved the problem on my PC. Here goes...
Issue: My Windows7 computer was producing the pop up box with the error text as you described.
The Problem: You have another application on your computer that uses the like named .DLL file... in this case a DLL supporting SQLite on your local PC.
Solution:
1. You need to use the Windows File search feature to look for the name "SQLite". This will quickly locate the offending DLL in the other application.
2. Decide which program you like the most, in my case "Mobile Me", and uninstall the offending application.
3. Uninstall Mobile Me.
4. Restart your PC.
5. Reinstall Mobile Me.
6. Mobile Me should sync at this point, but if not, restart the PC once again.
In my case, the offending program was my Aptana Studio development application. I had recently the SQLite3 database to my Ruby On Rails configuration...
This is where the file was located:
C:\Users\<USERNAME>\Aptana Studio 2.0\plugins\com.aptana.radrails.sqlite3.win32_3.5.7.1278709071\vendor\SQLite3.d ll
I hope this helps,
Ron

Cannot download as excel - get a message that the file may be open in another application but is not! what do I check?

I am trying to download responses as an excel spreadsheet but get a message that Adobe cannot save the file. A suggested problem is that the file may be open in another application but I have nothing else open. Any suggestions?
Robbie

InDesign cannot open a PDF natively. You can Place pages from the PDF as linked images, or you can purchase a commercial plugin from Recosoft or Markzware that will convert PDF to InDesign.

Yosemite UPGRADE, Apps that I try to update fail with the message that connection to App Store failed, then i get a message that the updates were purchased by another user ID or purchase cancelled. All five updates have this error

AFTER I UPGRADED TO YOSEMITE, I TRIED TO UPDATE THE FIVE APPS THAT I WAS BEING NOTIFIED NEEDED UPGRADING (IMOVIE, IPHOTO ETC). I TRIED TO UPDATE VIA THE APP STORE BUT GOT A MESSAGE "UPGRADE NOT POSSIBLE WITH THIS APPLE ID BECAUSE IT WAS EITHER BOUGHT BY A DIFFERENT USER OR THE ITEM WAS REFUNDED OR CANCELLED." I DO NOT HAVE A PROBLEM SIGNING ON TO ICLOUD OR ANY OF THE OTHER SERVICES USING MY APPLE ID, I ALSO CHANGED THE PASSWORD AT THE PROMPTING. SO I'M NOT SURE WHAT IT MEANS. WHAT CAN I DO TO UPDATE MY APPLICATIONS?

Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, select the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 5
According to a report, the error can result from changing the language setting of your Apple ID account. I can't confirm.

I have several keynote presentations on my computer but now am getting the message that the program cannot be installed "because of a problem." All this started when I bought microsoft office for University (2011). What is the problem and how can I fix

I have several keynote presentations on my newish computer but am not unable to open them. I get the message "keynote cannot be installed because of a problem" (unspecified). Does anybody know why this happend? Does it related to using Microsoft "University" 2011? How can I fix it? Thanks!

Thank you for your reply.
I just tried the 3-step process suggested on http://support.microsoft.com/kb/2431353
This all started when my mouse/thumb clicker was going crazy. Found an expanded battery. Obviously need a new battery. Unfortunately must wait 6 weeks to get my new battery. Meanwhile, I'm running my computer on AC only, as there appears to be no other option. I was informed that when using AC only (no battery) some high-energy-use programs like Office might not function.
Do you know if there is away to use office even when just using AC and not having the battery in? I'm doubting if I have other OSX problems because everything else works: email, safari, itunes, iphoto, quicktime, etc . . . . ?
ciao,
Masego

Itunes 10.5 will not install, getting error messages that the path cannot be found and that I need \itunes.msi. Anybody else having this problem and how do I fix it? I need it to update my phone OS!!!

Is anyone else getting an error message from Windows Installer that says it cannot find the correct path to install ITunes 10.5?? Or when trying to install it, it says that the older version cannot be removed?? I NEED HELP!! I want to upgrade my phone to iOS 5 and cannot without iTunes 10.5!

i think im getting this problem! ive got loadz of windows updates that wont update and i seen somewhere that that has something to do with why itunes wont download properly:/

I have Pages 09 but it will not save a document. I have tried clicking on all the options but I keep getting an error message that the document cannot be saved. Any help?

I have Pages 09, but it will not save a document. I have clicked on all options, but I cannot save anything. Any thoughts?

Hi lv,
This may help. File > Export > PDF or Word or RTF.
At least that will save your work.
Regards,
Ian.

I am having trouble with the updates to firefox. Each time I start it I get a page that says proxy server refusing connections and have to reinstall the old version just to use the internet. That also removes the personas from my browser.

I currently have version 3.0.10 and have gotten two prompts to upgrade my version of firefox and each time I do install the new version and then try to start up Firefox, I get a page instead that says proxy server is refusing connections and the only way to browse is to re-install the old version. I also have to re-install the old version at least 3 times before I can use Personas.

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".<br />
See "Firefox connection settings" in [[Server not found]]
You can find the connection settings in "Tools > Options > Advanced : Network : Connection"<br />
If you do not need to use a proxy to connect to internet then select No Proxy

Cannot install Mac OS X lion because when installing I recieved the following message:The software could not be verified. It may have been corrupted or tampered with during downloading" What can I do

I have not been able to install Max OS X Lion because in the process the following message was displayed:
"THE SOFTWARE COULD NOT BE VERIFIED. IT MAY HAVE BEEN CORRUPTED OR TAMPERED WITH DURING DOWNLOADING"
How can I solve this?
Note: I trashed the download and tried re-downloading but this effort was unsuccessful.

Since writing my original post I decided to send the following message to Mac App Store Customer Support:
"I have had to download this file from the app store at least ten (10) times. I try to install the file but I keep getting the message "The software could not be verified. It may have been corrupted or tampered with during downloading."
I then delete the same file and try another attempt at a different time of day. Most recently following Apple Support's advice I contacted my ISP to clear the file cache but they could only clear my browser cache. I have deleted my com.apple.appstore. folder which contains app store cache, also com.apple.appstore.plist and tried again to no avail. I have wasted hours doing all this and I now want my money back please. You can keep this software update until you release it on disk like Snow Leopard which installed like a dream. I'm very disappointed with Apple that they expect the purchaser to do all the work trying to diagnose their software installation issue. Nice idea but poorly executed has been my experience."
I received this message which has confirmed my refund request:
Julia here from the iTunes Store. I understand that you received an error message and have been unable to install OS X Lion. I know how eager you must be to have this resolved, and I will be happy to help in any way that I can.
Please accept my sincere apologies for the frustration this download has caused. Since you were unable to enjoy this purchase, I have gone ahead and issued a refund. In five to seven business days, a credit of £20.99 should be posted to the credit card that appears on the receipt for that purchase.
If you have any other questions or concerns regarding this issue, please reply so I can assist you further. Thank you for being an iTunes Store customer.
Sincerely,
Julia
iTunes Store/Mac App Store Customer Support
Perhaps I'll wait for a disk to become available or see if a download to a pen drive at an Apple store is possible.

HT1338 I am having trouble installing updates on my mac this is the error code the pops upThe update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that

can some one help me? I have been trying to update my MAC and it will not download because this message come up
(The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs.)

For anyone that comes across this. I managed to fix the problem. It had something to do with the date on my computer. Mavericks installer apparently does a date check of some sort and that is where the error is coming from. Open terminal and check the system date. It may be wrong. Another poster in the forums told me how to to check the date and change it. Click here for the link to the explanation. Be careful because the date is in a weird format.

Can't download the latest iTunes. A window pops up... The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs. No iTunes now.

Can't download the latest iTunes. A window pops up... The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs.
Now, iTunes won't launch and can't be updated. Please help.
If I have lost my music collection I will be switching platforms ASAP. It is insane that Apple has updates seemingly every day for their products.

I was in your same situation with 14 downloads and 14 attempts.
You have to make sure that your Mac is booting into 64 bit mode. You can make sure of this by going into System Preferences and scrolling down to 'Software' and making sure that you are booding with 64 bit Kexts.
If not, restart while holding the 6 and 4 keys down until you see the spinning gear wheel and try installng again.
BUT, what I also did was to go into Applications, click on the Lion installer, Get Info, and give yourself custom priviliges to Read And Write.
I did this simultaneously, and I don't know what function did it, but it worked for me, with no further downloads of the installer.
Good luck!

I am trying to update Mac software. but each time I download Compressor, I get a message that the update cannot be saved because it may have been corrupted. What should I do?

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