I am trying to update Mozilla on my computer, but every time I try, it tells me to close Mozilla, even when it is. Is there a way to see if something is still open?

Mozilla keeps telling me to download its newest version. So I go to do it. I save the file, click on run, then the Mozilla downloading wizard comes up. I keep on clicking "Next" until the it gives me the option of downloading with common settings or customizing my own settings. I click next and then it checks my existing installation. It tells me to close Mozilla. That's all it says. Close Mozilla. So I do. Then I click next again, it checks my installation again, then says I must close Mozilla. After I closed it. I suspect there's an add-on or a widget that is still open, I don't how to check what's still open. And if that's not the problem, then what is?!

Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.

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