I am trying to update my Iphone 4 but i keep getting a message saying cannot connect to the update server.
Help me please?
I am trying to get my iPhone 4 to update to version 5 but each time I connect it to my PC and update, or even restore I keep getting a message saying "cannot connect to update server"
Any suggestions??
Hope you already found a solution, if not try this:
https://discussions.apple.com/thread/3928478
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I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load. When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store" I have many other apps I've loaded and upgraded just fine. However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy. How can I update Cleartune without buying it again?
Hi all,
This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
Now that I know what the issue is, I'll make sure I use one ID all the time.
Thanks,
Steve -
I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
I'm trying to download an app from app store but get a message saying cannot connect to i tunes store--my wireless network is working. What gives?
This issue is cropping up everywhere on the iPad site, leading me to believe that it is an iTunes server glitch. I am able to connect without issue in the northeast U.S.
You can try this ....
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in and try again. -
I am trying to update an app but i keep getting the message "Your Apple ID has been disabled". What do I do? How can I fix this? My Apple ID works on my mac fine. Help please!
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I tried updating my iphone 4 using itunes but i keep getting a message saying iphone software server could not be contacted. What does this mean and how do I fix my iphone which appears to be in recovery mode.
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing. -
I am trying to upgrade my iPhone 4 to the latest iOS via iTunes, but I keep getting a message saying that an error [-5000] occurred and continuing will delete all content on my iPhone. What's the solution?
okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
I am trying to connect to a network on my ipad but keep getting a message saying " Unable to join the network" and the omly opion is dismiss.....Can anyone help me find out what is wrong please?
Have a look at this may help
http://www.apple.com/uk/support/ipad/wifi/
Are you refering to a home network or some form of public
if home network ensure your router has latest firmware and try rebooting it -
I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet
Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I'm trying to download my Master CS6 onto a new hard drive because my old one crashed and I keep getting a message saying " Cannot write the file" or "I don't have permission to access the requested resource." ? What does this mean?
Yes- it is a Mac. I went through adobes system requirements and re- downloaded supportive software. The notice seems to happen near the end of the down load with the messages above. I'll look into your suggestion. Thank you- appreciated.
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I am trying to update Bridge but I keep getting a message to turn off Bridge. It is not on. How do I fix this so it can finish updateing?
In the advanced Bridge preferences, there is an option to start at login. I have never used this option, but I believe it loads part of Bridge automatically if that option is selected. I'm using Windows, and have what is called a system tray. Software such as Bridge (and others) will have an icon displayed in the system tray (lower right-hand corner of the screen). Is it possible that Bridge is loaded at least to the point that it is in the system tray?
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My new phone is showing five bars and is connected to wifi but it keeps telling me that I cannot connect to iTunes Store???
Just because there are bars showing doesn't mean you are connected to the Internet. When you try going to the iTunes store, does the error message say anything about not connected to the Internet. If so, that's the problem. However, if you can successfully get to a web site in safari, then you do have a connection. In this case, are you sure you are using the right ID and password for the store?
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I'm trying to sync my iphone 5s with itunes and keep getting error message "Device is timed out", can anyone help me please?
Try here first:
iTunes: Error 13019 during sync
Then here:
Help Unknown Error 13019 (Updated) -
My Mac laptop was working very slowly. I closed it but I can't re-open the version I had. I tried to move it to the trash and download a new version but, I keep getting the same message. How can I get rid of this copy and get back to work????
See:
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding -
I just purchased the adobe so I could convert pdf to word but I keep getting an error message saying trouble signing in, but I am already signed in...what's up?
Hi sdh138,
It can take a few hours for your order to process fully, and I do see that your subscription is still "pending" in our order management system. If you're still unable to access the service in a few hours, please let us know.
Best,
Sara
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