I am trying to update my iphone, but a prompt appears that says to transfer purchased items first before updating, how do i do that?
I am trying to update my iphone, but when I click on update a prompt appears that I have purchased items that I should transfer to my itunes library before updating. How do I transfer apps that I paid for on my phone into my itunes library?
In iTunes: File>Transfer Purchases.
Similar Messages
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Hi. I'm trying to transfer purchases to update my iphone but the suggested options are either greyed out or don't exist. How do I transfer purchases?
Just to clarify - When I follow the instructions to "transfer purchases from iphone to computer" prior to updating my iphone the options suggested are greyed out. The Transfer Purchases option under Devices in the File menu is greyed out. Can anyone explain why its greyed out and how I can make the option available?
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i am trying to sync my iphoto events with my iphone, but when i do, it says the required file cannot be found.. how do i solve this problem?
Try erasing the iPod photo cache.
http://support.apple.com/kb/ts1314 -
when i m trying to downgrade my iphone 4s from ios 6.0 to 5.1, i have 3194 error. How can i fix that problem.
Downgrading to an earlier iOS version is not supported by Apple. You will get no help with this direct from Apple or here.
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...Library. But I have no idea which ones and how to do that. Can someone help me?
Transfer Purchases > File > Devices > Transfer Purchases
More Info Here > http://support.apple.com/kb/HT1848
RmeWa wrote:
I have no idea which ones
iTunes on your computer will Automatically do the work for you. -
Message says to transfer purchased items to iTunes, but I've synched!
I just clicked the Update button for 3.2.2 and I got the strange message--
"There are purchased items on your iPad that have not been transfered to your iTunes library."
I do not understand. I had just synched it. I synched a second time, no change! Same message. Which includes
"You should transfer these items to iTunes."
I thought that's what synching was for! Would appreciate any suggestions on this.
If this helps, I did notice that Books on the iPad include several that are not on the iTunes book tab. They were freebies downloaded from Google Books. Several are PDFs, IIRC.Also, IIRC, several of them are from Project Gutenberg.
Well, what do you know? First, I discovered that iTunes now has a Home Sharing feature, which I am presuming established a network between our iPad and the MBP. That didn't work.
But then I discovered under File, the commend "Transfer purchases from iPad [name of iPad]".
That fixed the problem!
I am still baffled, though. Synching does not transfer all purchased items from the iPad! I always thought it did. Sync Books says it will remove all music, songs, TV shows, etc. from iPad, so that's not an option. And the Home Sharing seems to be one way--only to the iPad.
I hope someone can enlighten me about this. I'll bet I've missed some settings somewhere that could fix each of these!
Message was edited by: AstroMacMan -
Im trying to restore my iphone but it wont appear
anyone can help me
Hey chefdom,
Depending on if you use Mac or Windows, follow the troubleshooting steps in one of these documents:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Welcome to Apple Support Communities!
Regards,
Delgadoh -
How can I check my Itunes purchases even though I am not able to download Itunes to my PC desktop?
and another problem is I have never received the email confirmations of my purchases
Make sure you are using the correct Apple ID and that the correct email address is associated with it.
iTunes Store & Mac App Store: About your Apple ID and password
Frequently Asked Questions About Apple ID -
My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?
If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972 -
I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
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Im trying to update my iphone but it tells me that my disk is full
im trying to update my iphone but it tells me that my disk is full
Impossible to answer with information provided.
Allan -
Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!
oh and the device is not being recognised by itunes now either.
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I'm trying to update my iphone but it stuck up ..... I tried to recover it but to no avail... it says error 1015, wht should I do???
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service.
Resolution
Try these steps first
To perform some of these steps, you need to be logged in to the computer as an administrator. If you are not sure if you have administrator access, contact the owner of the computer or the system administrator.
Note: If necessary, review the steps for restoring your iOS device.
You can resolve most restore errors by following these basic steps:
Collapse All Sections | Expand All Sections
1. Update to the latest version of iTunes
2. Verify that your operating system is up to date
3. Disconnect other USB devices
4. Check security settings
5. Restart your computer
http://support.apple.com/kb/TS1275 -
I'm trying to update my iphone, but when I download the software update and then when it is "complete" a message pops up stating that it has been timed-outed and to try again later. This is the 5th time i've tried. And i am getting very annoyed. Can anyone help me?
Disable your firewall/security software and try again.
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