I am trying to update my iPOD Touch and receiving an unknown error 11

Placing the iPod in recovery mode and restoring the iPod worked in the past:
https://discussions.apple.com/message/12696831?messageID=12696831
For recovery mode see:
iPhone and iPod touch: Unable to update or restore

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TS2771 I'm trying to update my ipod touch and it gives me an unknown error. -1, i tried to reset.

I'm trying to update my ipod touch and it gives me an unknown error. -1, i tried to reset. Someone told me there is a reset option on the status screen on itunes, couldn't find that. so i just held to 2 buttons until apple showed up.

Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.

I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead

I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!

The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store.

I am trying to update my iPod touch and I want to sync my music, but it keeps saying that if I update then it will erase my current media and sync with my new one which has no songs in it, please help

I am trying to update my iPod touch and I want to sync my music, but it keeps saying that if I update then it will erase my current media and sync with my new one which has no songs in it, please help

Follow these instructions. When you restore the iPod as the articles say the iPod will also be updated.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

I tried to update my ipod touch and now i lost everything. i have music backed up but not my apps. Anyone have suggestions?

I tried to update my ipod touch and now I lost everything- music and apps. My music is backed up on an external drive, but not my apps. How can I restore my apps (some were purchased, some were free)?

If you remember what they are, you can download them again (you will not be charged).
You might wish to sync everything in the future. It makes it a snap to recover when necessary.

I keep trying to update my ipod touch, and on itunes it tells me i'm not connected to the internet and won't allow me to update, even though i am connected to the internet, what can i do?

I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

HT4972 im trying to update my ipod touch and have transfered all my apps to my laptop when i update it will i be able to transfer them back to my ipod or not?

ive got an ipod touch and im trying to update it im using a laptop ive used for quite a while now but its coming up with the message that u get when u dont normaly use that computer. so i tranfered all my apps to my laptop when i update it will i be able to transfer all them apps back onto my ipod?

- Yes. If you also want to retain app data, connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up. Then restore from that backup. The restore will also update the iOS.
- However, what was the error message you received? Maybe we can fix that.

I was trying to update my ipod touch and an error occured. Now it says I'm suppose to connect it to itunes and restore it to it's original settings. That's going to make me lose all my pictures and stuff right?

Okay, while I was updating my ipod an unknown error occured. Now It's telling me I need to connect it to itunes, even though it's plugged in already. And when It does connect it shows up as a generic "ipod". It doesn't even show my ipod anymore. And it wants me to restore it. It said something around the lines of "restore ipod so it can connect to itunes." Isn't that going to delete all my pictures and stuff? I don't think it saved the reboot from when it was updating!I just want all my settings and stuff back! I don't want to lose all my stuff especially my 2,000 pictures on there! Ugh! Help!

Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.

TS3694 We were trying to backup an Ipod touch and received an error message, "This Ipod cannot be synced. An unknown error occurred(13014).

The error message was, "This ipod cannot be synced. An unknown error message occurred(13014).
Any suggestions?

Hi there packbirdieman,
You may find the troubleshooting steps in the article below helpful.
iPhone and iPod touch: An unknown error (13014), (13136), or (13213) may occur after updating to iTunes 8.0.1 or later
http://support.apple.com/kb/TS2380
-Griff W.

Im trying to update my ipod touch

okayy soo ive benn trying and trying and TRYING to update my ipod touch and this error box keeps popping up after i say back up from jasmine rain heggs ipod and it pops up saying that the disk or something is to full and it wont let me even after i tried putting start as new ipod ait still wouldnt work. what do i do??? PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!

Try a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

HT201274 So I have tried to update my iPod touch about 5 times now and it still says there is an error. I,ve erased all my settings and attempted to restore it, but it wont let me. I'm ready to throw it away and find a new product.

So I have tried to update my iPod touch about 5 times now and it still says there is an error. I,ve erased all my settings and attempted to restore it, but it wont let me. I'm ready to throw it away and find a new product

Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.

I tried to update my ipod touch software update by syncing with itunes and now its in recovery mode? Is it possible to get it out of recovery mode? if so, then how?

I tried to update my ipod touch software by syncing with itunes and it put the ipod into "recovery mode". Seems like the only option is to restore? Is there a way to get it out of recovery mode?

No.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766

I have tried to update my iPod Touch 4G to the latest update. After the 4 hours an error message appears saying iTunes had lost connection even when I am fully connected to the internet. I have repeated the update 4 times now with not luck. Any ideas?

I have tried to update my iPod Touch 4G to the latest update, I currently have iOS 4.1. After the 4 hours an error message appears saying iTunes had lost connection even when I am fully connected to the internet. I have repeated the update 4 times now with not luck. Any ideas?
Thanks in advance
Adam

If you get a network timed out error, try disabling the security software on the computer during the download and install.
You can also try a direct download andinstall by:
iPod, iPhone and iPad Firmware Download
Nera the top of the page aretheinstructions for selecing the download for the install.

I am trying to update my ipod touch to 4.3.3. Itunes says it needs to be updated to 10.3.1 to do this, so i click update and then nothing happens

i am trying to update my ipod touch to 4.3.3. Itunes says it needs to be updated to 10.3.1 to do this, so i click update and then nothing happens.
please help

Hi,
Here's the Link for iTunes for Windows:
http://support.apple.com/kb/DL1047
Read the Information Carefully to make sure your PC is Compatible with this Version
Cheers,

HT5654 i tried to update my ipod touch 4th gen and it shutoff and showed a screen that says connect to itunes. So of course i did and i says it found an error restoring ipod what do i do know to restore my ipod back to working and functioning condition?

I tried to update my ipod touch 4 gen and it automatically shutoff and said connect to itunes on the screen. I did. it says it found an error restoring ipod, what do i do now to resttore my ipod back to working and functioning condition?

Hi marty292,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy

I am trying to update my iPOD Touch and receiving an unknown error 11

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