I am trying to update my itunes, but the internet stops responding when i click the download button??? Can anybody help????, I am trying to update my itunes, but the internet stops responding when i click the download button??? Can anybody help????
I am trying to update my itu nes program, but the internet stops responding every time i click the download button???? Can anybody help???
Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!
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Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing
Get the redeem code from the KLove page:
http://www.klove.com/music/store.aspx
...and enter it into the Redeem Code box in the iTunes Store.
You will have to sign in to your iTunes account.
It worked fine here. If that doesn't work for you, let us know what went wrong. -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
i am trying to download itunes 10.7. i have windows vista 32-bit. when i click on download. the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading. it hasn't downloaded it. what can i do to fix this?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I have a new laptop running Windows 8.1. The 10.3.1 version downloaded, but it was incompatible with Windows 8 and 64-bit. Then I tried to download Itunes 11.1.5 and it comes up with the box asking me to save. When I click on save...NOTHING happens. AAAAAHHHHH!!! I even clicked on the download list to see if it is possessed and downloaded somewhere I didn't choose, but that's NOT happening either. Please help me! I have been messing with this and 4 other problems on this laptop for the last 32 hours. I'm getting tired and frustrated. Also, I haven't even put music on THIS Laptop because on my other one, I ended up with at least 5 copies of EACH SONG. Let's see 636 X 5 = 3,180 and they were in EVERY POSSIBLE LOCATION!!!
Thanks for your time,
LauraSee the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2 -
I have an Iphone 4s 32gb and i'm trying to update it to ios 5.1. i've downloaded the software from itunes but when i click on it to install it to my actual phone it says: "There was a problem downloading the software for Iphone 'Donnbjj1's Iphone' . An unknown error occurred (1480)."
iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
In trying to download itunes 11, I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???
Actual message
Error writing to file;C:\programs files(x86)\itunes.resourses\da.lproj\parentaladvisory.png. Verfiy that you have access to that directory.Sorry I can't help but I do get the same error. Previous versions of iTunes on Win XP machine ran fine. I have uninstalled, rebooted, and tried a new install but still get the same error. I can access the directory via Windows Explorer so not sure why the error says it can't access the directory.
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Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help
Yes it does and there is an indication that the software is downloading but after a few hours, it just stops without any error message. Everything simply disappears and I need to start over again. I have a superfast connection so it should no be this slow. Everything worked fine on my MBP and I am in the same place. Any ideas
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Iv been trying to sync new apps I downloaded on my ipad2 and it isnt syncing. when I connect my ipad to itunes on my PC and click on the APPS tab I can see the apps on the PC but they are greyed out
Do you have restrictions enabled on your iPad? Go to Settings>General>Restrictions and see if you have it turned on. If so - see if you have installing apps turned off. If you do, turn restrictions off on your iPad and that may do it for you.
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Trying to download iTunes 10.7 in Windows 7 64-bit. When I click the download now button, it immediately goes to the "Thank you for downloading" screen, but the file has not downloaded. Popups unblocked. Any thoughts? Thanks!
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I'm trying to download a free trial of InDesign but when I click the download button, nothing happens...does anyone know why? Thanks.
Hello,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
And if it doesn't work still after that, as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter -
When I try to update my iPhone to iOS 7 using iTunes, I click update but a message pops up stating iTunes is up to date. The button on my iPhone to download and install is white and won't respond. How do I update to iOS 7?
See Here > http://support.apple.com/kb/HT1808
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I have tried to download iOS7 but the iTunes keep asking me to upgrade iTunes version 11.5 and my one is 11.5 so when I clicked it says no update available. Could you please help me? many thanks.
Hi bodeboni!
You will probably want to download the newest version of iTunes (iTunes 11.1) directly from Apple and install it on your computer if you are having issues updating. The link for the download can be found here:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for using the Apple Support Communities!
Cheers,
Braden -
Question
When I click on the download button the box with Run or save comes up then disappears before I can click on it. Then nothing happens. I have tried this numerous times the same thing keeps happening> editMaybe these will help:
https://discussions.apple.com/message/17677533#17677533
https://discussions.apple.com/message/18324129#18324129
https://discussions.apple.com/message/18203126#18203126 -
Every time Firefox starts I am prompted to downlaod version 28.0 When I click to download I get a screen saying trying to connect to Firefox but nothing else happens even if I leave it for a long period of time. I have a Mac Book Pro running on the latest version of iOS
Then uninstall your current Firefox version, '''''without'' Removing user data and settings''', as explained here: <br />
[https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer?esab=a&s=uninstall+Firefox+from+Mac&r=0&as=s#firefox:mac:fx28 Uninstall Firefox from your Mac computer]
Then install Firefox 28, which will use your existing settings and user data: <br />
[https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac?esab=a&s=install+Firefox+for+Mac&r=0&as=s How to download and install Firefox on Mac]
You can download Firefox 28.0 from here:<br />
http://www.mozilla.com/en-US/firefox/all.html <br />
or here: <br />
http://www.mozilla.org/en-US/firefox/new/
''Please note: Firefox 29 is scheduled for release next Tuesday, April 29th.
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