I am trying to update my payment information in iTunes and it keeps say to contact support.

I am trying to update my payment information in iTunes and it keeps say to contact support.

Click here and ask the iTunes Store staff for assistance.
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  • I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

    I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

    trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

    Hi NWL1,
    Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
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  • HT2534 I'm trying to set up my account on iTunes and it keeps saying contact iTunes support when I try to enter payment info

    I'm trying to set up my account on iTunes and it keeps saying contact iTunes support when I try to enter payment info

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT1911 i am trying to update my apps on my iphone and it keeps saying my apple ID is disabled. how do i make it enabled?

    I keep trying to update my apps on my phone and when i do a notifaction pops up saying my Apple ID has been disabled. It also does this when i try to download new apps. This is getting very frustrating can somebody help me?

    Apple ID's become disabled for security reasons.  Read through this link for tips on what to do when your ID is disabled.
    http://support.apple.com/kb/he37
    Check the section titled: 
    Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
    This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.

  • Trying to update an on my iphone 3gs and it keeps saying cannot connect to itunes

    i am trying to update my hayday on my iphone 3gs, i put in my password and then it comes up with cannot connct to itunes, i've tried messing with the phone but nothing is working can any one help please

    Try in order one at a time:
    - Reset the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Download the apps on the computer and then sync the iPod to the computer.
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  • TS1702 im trying to update or buy anything using itunes and all it says is that my id is disabled where do i go to fix it

    when trying to use itunes i keep getting messge that says user id disabled!!! how do i fix this issue

    Welcome to the Apple Community.
    When your account becomes disabled, Apple provides the following recommendation:
    "This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
    Visit iForgot.com and follow the instructions there.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • TS1470 Why can't i change my billing information in itunes? It keeps saying Please contact itunes support to complete transaction.

      Anyone else having the same problem?

    Have you considered doing exactly what it tells you to do and contacting itunes support?

  • TS3694 my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

    my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

    Hello Amz_Bajwa,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694#error3194
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    Best of luck,
    Mario

  • HT6010 I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet

    I have tried to update my iOS 7.3.0 and I keep getting a msg saying bit connected to the Internet and I am connected by WiFi plus my phone has Internet connected also, I have repeatedly clicked on retry, still get message bit connected to Internet

    Try this support document http://support.apple.com/kb/TS3694 and look at this section.
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors: 
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • I am trying to update my software to iOS 7, and i keep getting a Network error or a connot connect to i Tunes. What can i do

    I have the Iphone 4s, and was trying to update my software to iOS 7, and i keep getting a network error, or an Unable to connect to iTunes. Can some please help me or explain what this means.

    it says:
    There was a problem updating Photoshop CC
    Update Faild
    There was an error instaling this update. Please try again later or contact custome support.(U44M1P34)

  • I am trying to install os x on macbook pro and it keeps saying mac os x can't be install on this computer

    i am trying to install os x on macbook pro and it keeps saying mac os x computer, and i don't have any backup to restore

    Do you have a retail disc with a picture of a Snow Leopard on it, or is it a gray disc? If it's gray, did it come with the machine you're trying to install on? If it came with a different Mac, it won't work.

  • I'm trying to purchase a subscription for nat geo and it keeps saying i cant

    I'm trying to purchase a subscription for nat geo and it keeps saying i cant

    What exactly does the message say?

  • I am trying to download Itunes to my new Toshiba computer and it keeps saying Apple Application Support suspended and won't let me "undo" so I say no and it doesn't install....any options or a?

    I am trying to download Itunes to my new Toshiba computer and it keeps saying Apple Application Support suspended and won't let me "undo" so I say no and it doesn't install....any options or a?

    I suspect that you are saying that you can't download/install the latest version of iTunes. 
    All I can say is try removing and reinstalling the Apple software using the following:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    If you have further problems with installing Itunes I suggest you post in the iTunes forum since you have an iTunes problem, not an iPod problem.  Also report the wording of any error messages. What they say is importent on resolving them.

  • Trying to update my payment information

    I have tried through Safari & Firefox to update my payment information but it won't let me edit my info.

    Credit card https://helpx.adobe.com/utilities/credit-card.html may help
    Change Account https://forums.adobe.com/thread/1465499

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