I am trying to upgrade my iphone 5 to IOS 7.
Over an hour ago, I began updating my phone to the new 7. It said it would take 9 hours. Now, actually more than an hour later, it tells me it will take 10 hours. That can't be right. Or good. I'm thinking of quitting the download and waiting until the next update.....will that hurt anything on my phone? Thanks
Update via iTunes
How to update your iOS device
Scroll down to the “Update your device using iTunes” section
Once it starts downloading, unplug your phone and just let it go. When the download is down, plug the phone back in and go through the update process.
Similar Messages
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Error after trying to upgrade an iphone 4 to iOS 6
Tried to upgrade an iphone 4 to iOS 6, but was asked to connect to itunes. This attempted a restore (several times) but now phone is totally unusable. Can't switch it off and PC does not recognise it as a device. Can anyone help?
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I've tried upgrading my iPhone 4S using iTunes 12.01.26 on 4 different computers at home and at the office:
Macbook Air - OS X version 10.7.5
Macbook Pro - OS X Yosemite
2 PCs running Windows 7 Professional
iTunes downloaded the installer and the installation process seemed to get 90% complete before showing the error, "The iPhone, "iPhone" could not be updated. An unknown error occurred (6)."
The phone is now stuck on the red iTunes logo screen:
How can I get it out of this mode?
I've tried holding the power button and home buttons down for ten seconds, then letting go of the power button, but keeping the home button down for another 10 seconds. I've also tried Reiboot, Wondershare Dr. Fone in desperation to try to get the phone out of this mode. Nothing seems to fix it.
If anyone has any suggestions, please let me know.i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
I can't upgrade my iphone to iOS 7
The servers are overloaded. There are a hundred million people all trying to download iOS 7 at one time. Try again later
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Upgrading to iPhone 4 to iOS 4.3 - error 9
Hello,
I tried to upgrade my iPhone 4 from iOS 4.1 to iOS 4.3 on Thursday, but at the middle of the upgrade "Restoring iPhone Firmware" step I received *error 9 message*. I tried restoring on another PC, done all recommendations on apple support page, used different usb cables and downloaded the firmware twice without any success in restoring. Currently my iPhone is showing the iTunes logo with the usb cable .
Any body please could suggest any other solution?Here are the instructions to change the iTunes server for a Windows PC:
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
Click the Edit menu, and choose Copy.
Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7).
Drag the original hosts file to your desktop. If Windows needs your permission to continue, click Continue.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) to the desktop.
Right-click "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, add this line to the bottom: "17.151.36.30 gs.apple.com" and delete any other line that has "gs.apple.com" in it.
From the File menu, choose Save. Close Notepad.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file from your desktop back into the original location. If Windows needs your permission to continue, click Continue.
Right-click the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the software update server.
Here are the links to Windows versions of iTunes 9.2.1: iTunes 9.2.1 for Windows 64 bit or iTunes 9.2.1 for Windows 32 bit
Finally, the firmware update file for OS 4.3.3 (Mirror 1 - iPhone 4 (4.3.3)) will work with windows. As per above, the windows instruction is "hook up your iphone 4 (that was in recovery mode). SHIFT-click (on PCs) on the Update / Restore button in iTunes. Then point in the direction of the IPSW file you downloaded (the 4.3.3 OS) to update / restore your iPhone/iPod."
I haven't tested this so good luck! -
I have spent the last hour trying to upgrade my IPhone to IOS 7 using ITUnes. Now, my phone wil not work at all. I think it is backed up on my computer, but I am unable to get it to download to the phone. What to do?
Thanks, as it still will not work, I assume it is damaged and needs to be sent in for repairs.
Tim -
Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Priceokay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
Tried to upgrade my iPhone 4 to 5.1 and now it is stuck in "plug into itunes mode" but will not recover when I plug it in. It is coming up as "unkown error (1)". Is there anything I can do?
Also, is there any way to recover pictures I have not yet backed up? They should be on iTunes, but do not show up when I plug the phone in or otherwise.
Is there any hope in saving this phone or is my best bet contacting Verizon or Apple to overnight me a new one?From iPhoneWiki:
Try changing the USB port (the back one of chassis is better) and restart computer.
The installed version of iTunes may also be too old. Update iTunes.
Also put your iPhone in DFU mode when doing the above and restore. It's a software error. -
Help! I upgraded my iphone 4 to ios 6 and now one of my two emai accounts - my work account - no longer receives/sends emails. I checked my e-mail settings and they were correct. I then deleted the account and tried to re-add it, per discussions in other forums, and it won't verify the account. In addi tion, there was previously an Advanced section in the e-mail account setting, and now there isn't - don't know if that is part of the probem and the phone needs additional information that it's not asking for anymore . . . I'm beyond frustated. Many hours of lost productivity. Any suggestions? Can I got back to the previous version? I was thinking of buying new phone in next few months, but if this is resolved I'm leaving Apple.
Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
i tried to upgrade my iphone 4 to ios5 yesterday in the installation process my iphone stopped process and the actuall phone itself has frozen what is showing is the music note icon over a CD disc icon with an arrow pointing upwards and a picture of the usb cable small end . i have gone back into itunes on the left side and nothing comes up for list of devices to restore it or reset it back to prior upgrade attempt. i cant even locate the serial number under edit preferences and devices.. however it shows that all my music was imported and synced .. how do i recover the i phone so i can go back to using it.
From iPhoneWiki:
Try changing the USB port (the back one of chassis is better) and restart computer.
The installed version of iTunes may also be too old. Update iTunes.
Also put your iPhone in DFU mode when doing the above and restore. It's a software error. -
Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this ! Any ideas please it's driving me mad and Ive lost my phone
What is the exact message you're getting?
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I am trying to upgrade my iPhone 4 to the latest iOS via iTunes, but I keep getting a message saying that an error [-5000] occurred and continuing will delete all content on my iPhone. What's the solution?
okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
Trying to upgrade my iphone but it will not go pass the Terms and Agreement page. Any suggestions? Thank you
You must scroll down until you see the Agree button. Even after you Agree, another pop-up may ask you to Agree again.
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I was trying to upgrade my iphone 4 to the isos 5, everything was done on the PC. After it was done i thought it was working,but the screen went blank and this wat it says. SIM not Valid... please help me, that's the only phone i have.
If your iPhone was hacked to be unlocked to use with any carrier's SIM card, you just re-locked the iPhone to the carrier the iPhone was sold as carrier locked when new.
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Tried to upgrade my iPhone 4 but it locked up as it was reloading.. Lost everything, pics, numbers, emails.. Had to get a new iPhone is there anyway to retrieve my stuff .. I should cuz had to put my email and name in to create the account
If you have a backup of the previous phone, you can restore from that backup. Also, apps are in iTunes and can be synced. Phone numbers are in whatever supported application you have on the computer, and you can sync them back. Pictures in the camera roll should be imported to the computer. That is where they should be. The only other option is if you were using iCloud and all of it is backed up there.
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