I am trying to upgrade to the latest iTunes on my Windows XP desktop. It can't validate my mobile services and will not install. What can I do?
I am trying to update my iTunes and it keeps saying that I need to verify my authority to have mobile services or something like that. What can I do??
Hello Mettiuss,
Thank you for using Apple Support Communities
It sounds like you are unable to uninstall iTunes so you can install a new updated copy, and if so, I recommend taking a look at this article named Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 found here http://support.apple.com/kb/HT1923
Take care,
Sterling
Similar Messages
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Please help
I'm trying to upgrade to the latest iTunes, but keep getting an error message C:\config.msi\7db625.rbfFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer". It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes software.
Greetings cdewinkel,
It seems your iPad is not staying connected to your computer during syncing. The following article provides a number of troubleshooting steps which may help. This article is intended for devices which are not being detected, but the troubleshooting steps are relevant to your issue:
If you don't see your connected device in iTunes for Mac - Apple Support
Make sure that your device is on
Also make sure that you can get to the Home screen.
Get help if you have one of these issues:
Your iOS device won't respond or turn on.
Your iPod won't turn on.
You forgot your passcode or your device is disabled.
Make sure that your Mac supports your device
See the system requirements for iPhone, iPad, or iPod.Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Learn more about using USB cables with your Mac.Make sure that your device trusts the computer
You might get an alert if you haven't connected your iOS device to this computer before. Unlock your device and tap Trust.
Learn more about the Trust This Computer alert.Restart your device
Restart your iOS device or reset your iPod.Restart your Mac
Turn your Mac off and back on.Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
Get more help
If you still don't see your device in iTunes, contact Apple Support.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
I tried to upgrade to the latest version of Firefox but on the Firefox start page it still says "you are not on the latest version of Firefox, upgrade now". The start page looks different so maybe it did upgrade but why does the reminder still show?
You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained by Google. You appear to have the latest Firefox version.
'''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version of the old Google/Firefox home page is now built-in to Firefox).
*See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version<br />
You can also see your version on the ''Help > Troubleshooting Information'' display
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
I upgraded to the latest iTunes 10.2.2.12 and now it won't play any music. I can do everything else, except play music. I'm on Windows 7. Any ideas?
i had this problem and finally figured it out. all that you need to do is go to your start menu and click on computer. select your main drive, (local drive) c usually. Next open the users file follow by your user name file, which is just like it sound it is a file labled as whatever your name is as you have it on your computer. Then you open up the AppData file. Next open the Roaming file. After that open the Apple Computer file followed by the iTunes file. Now you should see the folder labled iTunes Plug-ins folder. Now just Delete that folder. After that go to your iTunes and play your music.
If for some reason you don't see the AppData file you need to go to the upper left of your screen on select organize. a drop down menu will appear and you need to select folder and searc options. a small folder options window will appear. in this window you need to select the view tab. you need to select the show hidden files, folders, and drives bubble. now hit apply and then ok. that will allow the AppData folder to be seen. -
Just upgraded to the latest iTunes and iPhoto and now cannot change photos on my iPad, can anyone help please?
Try one or more of the following:
> Restart Your Computer
> Uninstall and Reinstall iTunes
> Reset iPod (nothing will get deleted)
> Look in My Computer (Windows 98, XP) OR Computer (Windows Vista or 7) and see if your iPod is in there.
In some cases (and this happened to me before) plug your iPod in and out your computer a few times. It should get it going. If not, then I strongly recommend starting your computer. -
Just upgraded to the latest iTunes and cannot delete anything from my iPhone
Just upgraded to the latest iTunes and cannot delete anything from my iPhone. I need to delete a playlist to make room for a new one, but Delete does not even show up as an option (nor does the delete key on my keyboard delete anything.
Could you possibly be more vague?
If you want help you have to provide details, not just "I can't synch my phone". Why can't you synch? What error messages do you get? Give us something. -
Can't download the latest iTunes. A window pops up... The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs.
Now, iTunes won't launch and can't be updated. Please help.
If I have lost my music collection I will be switching platforms ASAP. It is insane that Apple has updates seemingly every day for their products.I was in your same situation with 14 downloads and 14 attempts.
You have to make sure that your Mac is booting into 64 bit mode. You can make sure of this by going into System Preferences and scrolling down to 'Software' and making sure that you are booding with 64 bit Kexts.
If not, restart while holding the 6 and 4 keys down until you see the spinning gear wheel and try installng again.
BUT, what I also did was to go into Applications, click on the Lion installer, Get Info, and give yourself custom priviliges to Read And Write.
I did this simultaneously, and I don't know what function did it, but it worked for me, with no further downloads of the installer.
Good luck! -
I am running Yosemite and have just bought Pro Tools Express with the intent to Upgrade to Pro Tools 11. Pro Tools Express is not compatible with Yosemite and will not install. How can I get this done?
I have had this problem for close to a year. I have an Extreme base station, two Airport Express's and multiple G4 Mac's with up to date software. I have spent a huge amount of time trouble shooting, resetting, reapplying software and finally calling Applecare without any help. It would be great to get this problem solved.
Powerbook G4 Mac OS X (10.4.7) -
I have the latest iTunes, but it keeps closing itself! Can anyone help me?
I have the latest iTunes, but it keeps closing itself! Can anyone help me?
Hello,
Leopard requirements/10.5.x...
* Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
* 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
* DVD drive for installation
* 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
There are workarounds if the 867MHz CPU is the only hangup...
http://sourceforge.net/projects/leopardassist/
http://lowendmac.com/osx/leopard/unsupported.html
So we know more about it...
At the Apple Icon at top left>About this Mac, report the version of OSX from that window, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: eMac
Model Identifier: PowerMac6,4
Processor Name: PowerPC G4 (1.2)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.2f1 -
What can I do to change the sound of a track in garageband? It is "stuck" on electric piano setting and will not change. I've tried restarting, restoring sound library, full key reset, and checked for updates.
Hi
In iMovie'11 (version 9.0.x)
on top menu row - Apple/iMovie/File/Edit/Cut (Can vary dep. on language - in Swedish Apple/iMovie/Arkiv/Redigera/Klipp . . . )
down Cut menu - Slow playback/Raspid Playback/Re-play in Slow Motion and onvards
Here one can select the Pre-Set speeds
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No - but I guess that Double Click on clip/sequense or ctrl-Click on it might open it.
Yours Bengt W -
I am having a issue installing Adobe Acrobat XI. I am running Windows 8.1. When go to install it gets an error. The error is with transform in registry and will not install product. I am looking at how I can fix this registry problem.
I have tried to uninstall all Abode Acrobat installations but one file remains and refuses to be uninstalled. It gives me this error : Error applying Transforms . Verify that specified paths are valid. It was installed on Sept 18 2014. I have downloaded a Transform update but it tells I do not have a Adobe Acrobat product installed.Hi all,
Sylonious, did you manage to sort this problem out? I have been experiencing similar problems. I think my problem was because I had many different versions of JDKs. I have done a complete re-install. I would be really grateful to you (and anyone else) for help with this problem.
I have re-installed JSDK1.4.2_03, set the "path" variable to "C:\JSDK1.4.2_03".
When I compile using "javac" I get an error saying "javac" is not recognised.
When I compile using "C:\j2sdk1.4.2_03\bin\javac Freq.java" no error is thrown.
Every time I try to run a java file, I always get the NoClassDefFound error. When run with the -verbose option, files are loaded from C:\Program Files\Java\j2re1.4.2_03\bin - is this correct?
I have removed all previous references to java in the registry editor.
Please help !
Regards,
Vipul -
I am trying to update iTunes to new version .
When it goes to install i get a message saying iTunes has an invalid signature and will not install.
Any help please.Go directly to Apple link to download
http://support.apple.com/kb/DL1426
Select "Save" instead of "Run". Once downloaded, double click the iTunesetup.exe to install. -
after ios 5 the ipod that changed to music shows all my songs but they are greyed out and will not play
did uncheck all music and resynced afterwards. Got all my music back on the phone. Next morning, the phone had greyed out 1/3 of the songs all by itself. Seems to have something to do with syncing over wifi. No solution yet other than resyncing all my playlists one by one,
Combined with a battery that drained 5% every 5 minute before I reset the network settings, I am not impressed with Apple's premature launch of their new os. This is what beta testing is for, folks. The iPhone should be done with the growing pains. Shame.
(iPhone4 upgraded to ios5) -
How do I manually transfer music with the new itunes update for Windows? I don't want to sync my library and lose all of my music for what I have in my current library.
The same way it was done in every previous version.
Connect the device to the computer.
Right click on the device in iTunes and select Transfer Purchases.
Why would you lose any content by syncing with iTunes?
Is this not the computer that the device is normally synced with?
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