I am trying to upgrade to the new iTunes but..

Hello,
My brother got a new iPod for Christmas and it says that we need the newer version of iTunes. I've tried to upgrade but it will not let me because the network resource that im trying to use is unavailable. I don't know if maybe somehow the file got deleted? I can't uninstall the older version either. I want to see if anyone will know what to do before I contact the support... What do I do?

I've tried to upgrade but it will not let me because the network resource that im trying to use is unavailable. I don't know if maybe somehow the file got deleted? I can't uninstall the older version either.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

  • I'm trying to upgrade to the latest iTunes, but keep getting an error message C:\config.msi\7db625.rbf

    Please help
    I'm trying to upgrade to the latest iTunes, but keep getting an error message C:\config.msi\7db625.rbf

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5.  How do I download 10.6?

    I am trying to download the new Itunes but get a message saying I need 10.6 version and I only have 10.5.  How do I download 10.6?

    10.5 to 10.6 is not an update, it's an upgrade. http://support.apple.com/kb/HT1444
    Buy 10.6: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard

  • I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone?

    I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.

    No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?

  • I just recently upgraded to the new itunes and getting this, ADAdPolicyEngine_DidEnterStation, could not be located in the dynamic link library C:|programsFiles(x86|itunes.dll, itunes.exe Entry point not found itunes Error 7 windows 127

    I just recently upgraded to the new itunes and getting this, ADAdPolicyEngine_DidEnterStation, could not be located in the dynamic link library C:|programsFiles(x86|itunes.dll, itunes.exe Entry point not found itunes Error 7 windows errors127

    See iTunes launch errors caused by iAdCore.dll.
    Review the rest of the user tip if required.
    tt2

  • I upgraded to the new IOS, but lost data and apps. When I try and restore the only backup I see is the one made AFTER the lost data. How can I access an older backup from the cloud?

    I upgraded to the new IOS, but lost data and apps. When I try and restore the only backup I see is the one it made AFTER the lost data. How can I access an older backup from the cloud?

    Why don't you talk to apple and find out if backup exists? That conversation with apple will stop your guessing.

  • I upgraded to the new itunes version 7 and now my podcasts on my iphone4 won't work.  i get an error message "temporarily unavailable".  has anyone found a solution to be able to listen to podcasts?  thanks

    i upgraded to the new itunes version 7 and now my podcasts on my iphone4 won't work.  i get an error message "temporarily unavailable".  has anyone found a solution to be able to listen to podcasts?  thanks

    I have the same problem, but don't expect Apple to help! I rang their help line and explained the situation and that the same experience is reported all over their forum and they would not assist unless I paid for a one year help subsciption.
    This company has lost the plot! They create software that universally will not work then expect customers to pay to have it fixed. Technically I should walk straight into the nearest apple shop and ask for a refund, as the device is no longer fit for purpose!
    Congratulations Apple for the best ant-promotional App on the market and your astounding lack of service ethos.

  • After downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring.

    after downloading new version of Firefox 4 I am unable to use touch pad for scrolling. I have tried installing and uninstalling the new version but this problem has always been occuring. I do not know how to fix this problem so I always return to the old version.

    If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • TS3212 All your music in one place.  This is what's showing when I downloaded the new itunes but will not go any further.  Have been here for 20 minutes?  Do I need to start over?  Or is there something else I can do to get to so I can click next for the

    I've been trying to down load the new itunes version and I'm stuck on All your music in one place but now it's been stuck there for over 20 minutes.  Do I need to start over or is this normal?

    The sort fields should generally be empty unless you've putting in custom values to sort solo artists by their surnames. You can apply common changes to thousands of tracks at once, just don't apply the wrong change because there is no undo.
    It is a good idea to backup before undertaking large scale changes. See this backup tip for a suggested approach.
    tt2
    Message was edited by: turingtest2

  • I upgrated to the new itunes but then my itunes stoped working and wont open! HELP!!!!!!!!!!

    I was upgrading to the new itunes, and it wouldnt open my itunes anymore! i double clicked and it still wouldnt open. this has been happening since saturday, and i realy need help!

    Hello there, tmiller25.
    The following Knowledge Base article offers up some great steps for troubleshooting your issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • D the new itunes but my 3Gs cant see it.

    I loaded the new itunes but it cant see my 3Gs. I then uninstalled and tried to load an earlier version but I now get this message " The file itunes Library .itl cannot be read because it was created by a newer version of itunes. I am trying to up date my 3Gs to the latest operating system. Any ideas
    Brian

    I loaded the new itunes but it cant see my 3Gs. I then uninstalled and tried to load an earlier version but I now get this message " The file itunes Library .itl cannot be read because it was created by a newer version of itunes. I am trying to up date my 3Gs to the latest operating system. Any ideas
    Brian

  • What do i do when i get an error 2330 message when trying to update to the new itunes?, what do i do when i get an error 2330 message when trying to update to the new itunes?

    What do I need to do when I go to download the new iTunes i get an error message 2330? And when I try to delete all the iTunes and other things that has to do with iTunes it will give me the message again?

    Running iPhoto 9.4.3 under OS 10.8.4 "being updated" message when try to open the Application
    Sounds like iPhoto is trying to update the library or thumbnails. Do the following: apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Since only one option can be run at a time start
    with Option #4 and then #1 as needed.
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    1 - download iPhoto Library Manager and launch.
    2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
    4 - In the next  window name the new library and select the location you want it to be placed.
    5 - Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments.  However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • Can't get anything on to my iPhone 5 because I cannot upgrade to the new iTunes because I don't have a Mac 10.5.8. Is there anything I can do or am I out of luck?

    I just recently upgraded from an iPhone 4 to an iPhone 5. I went to plug it in to iTunes to get everything back on to my new phone and it says it cannot do anything until I update to the latest version of iTunes. But, when I go to upgrade my iTunes it says I can't because my mac is a 10.5.8 version and the new iTunes is only avalible for a mac 11.0.3 version. Is there anything I can do or am I simply out of luck?

    Welcome to Apple Support Communities
    You have to upgrade Mac OS X. First, open  > About this Mac, and tell me what processor you have. If it's a Intel Core Solo, Duo or 2 Duo, you can upgrade to Mac OS X Snow Leopard.
    First, buy Mac OS X Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard Make a backup of your files, insert the DVD and upgrade to Snow Leopard. After upgrading, open  > Software Update, and install 10.6.8. Finally, open  > Software Update, and install the most recent iTunes.
    If you want to install iTunes 10.7, download it from this page > http://support.apple.com/kb/dl1576

  • I just upgraded to the new 4, but not sure how to make sure all my apps (purchases) get over to the new phone from iphone 3.  can't seem to find instructions. thanks.

    I just upgraded to the new iphone 4, but am hesitant to get it plugged in b/c I don't know how to make sure all the apps purchased on my iphone 3 get to the new phone.  can't seem to find instructions so I'm sure it just "does it", but hesitant to literally pull the plug.  thanks.

    Follow these instructions:  iPhone: Transferring information from your current iPhone to a new iPhone, http://support.apple.com/kb/ht2109

  • I was trying to down load the new itune version 11.14 and I get a message to says MSVCR80.dll is missing and I need to install.  How do I install it?

    I am unable to open itune.  I get this message "Service 'Apple Mobile Device(Apple Mobile Device) failed to start.  Verify tht you have sufficient privileges to start system service.  I tried to download item again and was not able to do it.  I got a message on my computor as I tried to down loan the new version of itunes 11.14 and I get a message to that MSVCR80.dll is missing and that I need to install it.   How do I do that?

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

Maybe you are looking for

  • Is it possible and how to open animated gif files in Photoshop CS4

    I made a Google search and I found tips that Photoshop can open frames from animated gif files by using File->Import->Video Frames to Layers. But this menu is missing from Photoshop CS4 on the computer I'm using it. Searching this forum for "Import a

  • CMS System to create a page on the server

    Hi all, I am looking for a way for ColdFusion to create and save an html (or cfml) page generated by a user entering text into a form field on an html template page and submitting the text. I am looking to build an email system to allow the client to

  • How to Develope Charts in Oracle 10G Forms

    hi i want to design charts in 10G forms DS. but i could not find chart builder in 10G. please help me how to design charts in 10G Forms. thanks.

  • Photo stream stop working for anyone?

    It's on both iPhoto and my touch. I've attempted to toggle both on and off and reset the stream from icloud. Nothing's getitng it working again. I do remember to exit  out of the camera app before I check to see if the pictures have transferred over

  • How to find bar codes and mails to send clients in smartforms

    HI friends,     How to find bar codes in smartforms and also how to send mail to the client. I have developed one object in smartforms, but i don't know how to send maill to the client. Pls help me........................ Thanks in Advance. Saradhi.