I am trying to use apple configurator with ipads. I have been successful with all our ipads but 1. It will not allow me to add apps. The error I get is that it is refreshed but with errors e
I am trying to use apple configurator with ipads. I have been successful with preparing and supervising all ipads but one. When preparing it in configurator, I receive an error that it is refreshed but with an error. Under supervise, I am not able to add apps. I have erased all content to start over but this does not work either
Are you trying to restore a backup, or just sync some apps? Do you have profiles installed on the device?
Have you plugged the ipad into iTunes, and did a fresh install? I'm assuming the device went through the prepare setup properly. You many have to unsupervise it first, then plug it into iTunes to wipe it completely.
I'd then do each step seperately. Prepare it, then install 1 app, if that works, try another app, then maybe a profile.
Similar Messages
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My PC crashed. My music was all recovered from my iPod, but my shuffle will not allow me to add/delete music. I was considering restoring my shuffle, but how can I without deleting all music in my iTunes? Any help would be greatly appreciated
Restoring the iPod won't delete the content of the iTunes library. Back it up anyway.
(60015) -
We have three computers in the house (iMac, MacAir and the new MacAir I just received) in addition to 2 iPhones and 2 iPads. 2 Macbook Pros are no longer in use (both crashed before home sharing could be deauthorized) but now I have reached my maximum device allowance (5), even though only 2 computers are currently active. How can I reset the authorized computer numbers?
You can de-authorize individual computers, but only by using those computers. Otherwise you can "deauthorize all" from your iTunes account.
Open iTunes on a computer
From the Store menu, select "View my Account..."
Sign in with your Apple ID and password.
Under "Computer Authorizations" select "Deauthorize All".
Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "deauthorize all" your authorized computers, authorize each one as required. -
please help me figure out how to get this mac updated so I can purchase OS X LION
If your processor is PowerPC instead of Intel, you cannot upgrade beyond Leopard (10.5).
If it is Intel, you cannot download SL, but must buy a DVD from 1-800-MY-APPLE for $19. Same number can be used after SL is installed to buy a download code to be used in App Store to download Lion.
SL requires 1 GB RAM, though more is better.
Lion Requires Core2Duo processor and 2 GB RAM, though more RAM is much better. -
When I replaced my PC desktop with a Mac Mini and hooked up my HP printer to it, I discovered that my other computers on the Wi-Fi network could no longer access the printer. The manual says Maverick OS will not allow PC's to share the printer. Does anyone else have this problem? My printer does not have on-board Wi-Fi but, otherwise, works fine. I shouldn't have to buy a new one. Is there a OS patch out there that would open the printer port for my PC computers?
I'm assuming that on the Mac, the System Preferences -> Sharing -> Printer Sharing -> [X] HP printer -> Everyone can print is selected? That is to say, the Mac will allow anyone to print using the printer, and that you did not try to restrict who can print.
How is your network configured? Bonjour as a protocol will NOT cross a router boundary. If you have 2 or more subnets active with the PCs on one subnet and the Mac on another, that would block the PCs from seeing the Mac.
You could have multiple subnets if you have more than one router, such as an ISP provided broadband modem/router and another WiFi Router. If the PCs are talking to one router and the Mac is talking to another, that could be a 2 subnet situation. The additional routers must be put into bridge mode, which is done differently depending on the router. But the basics are to diable DHCP and NAT services on the secondary router(s) having just one active router on the network.
Also, using Bonjour Browser on my Mac, it is showing me that the printer is being advertised as using Internet Printing Protocol, so if that is something selectable on Windows, maybe you can bypass Bonjour on Windows. -
I have a cd of New Yorker magazine cartoons which I got in 2004. It requires adobe 6.0.1 but my computer will not allow me to install that version as it is outdated. I have windows 7. How to I get this CD to open? -Bob
If the CD absolutely requires that old version, then it is basically obsolete. However, it might work with the current version ... have you installed the current version of Adobe Reader, and if so what does it say when you try to use the CD?
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When I launch the app store, I get "minecraft." It will not allow me to return to the "featured" menu. I've tried rebooting / killing the app, but nothing has worked. Any insight?
I have also tried the fixes offered in this forum such as using the "Other" mail in setting up the gmail accounts, and not using the dedicated gmail setting. I also went to google and signed in and enable the additional devices. I had the same problems with the original account I set up for gmail, but it corrected when i went to using the "Other" instead of the Gmail button. I was able to set up the new gmail accounts on my iphone without problem and on my husband's ipad1 for his gmail account. Just the ipad 2 is giving me problems. Again, thanks for any suggestions.
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I am trying to use Find My Friends and I have been through troubleshooting 3 times. Why won't my location work? Everything is on but the 2nd screen in Find My Friends is grayed out, whereas my other family members 2nd screens are active? I have an iPhone 6 Plus, latest ios8, and yes my location says it is being shared, but it is not.
Pyralus wrote:
I decided to try and boot from the Tiger discs, but when I did, all I got was a screen that looked like a blizzard of pixels.
The firmware was likely changed and it's not compatible anymore or the disk is bad.
I was able to boot using the Snow Leopard disc from both my new MBP and my girlfriends MB, but both said that OS X could not be installed on this computer, and I couldn't even use the disc utility to wipe the drive.
Those disks don't have the hardware drivers your machine needs.
Your going to need to get a Snow Leopard retail install disk from Amazon/elsewhere.
Do I need to have a serial number to reinstall OS X?
Thankfully No. -
Why is it that when I delete a song off my 4th generation I touch it will not allow me to add it again. I manage my music manually (no syncing). I can add a new song, but as soon as I delete it on my I touch, I can't put it back on.
I never heard of that problem before. I I can suggest is the stand fixes:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I deauthorized all my computers, but now it will not allow me to authorize my new computer. My account states that I have 0 authorized machines.
Welcome to the Apple Community.
You can't (only) de-authorise computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes. -
I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload
I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload it. the Manager says the app is up-to-date. Can any one help me on this? How can I re download the files or re install I cloud again?
Run CC Cleaner and try again
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."
Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iPod touch will not allow me to connect to the itunes store via my wireless internet but it will allow me to when connected through my lap top
I have already looked on that link and it is of no help at all.
When i first put credit onto my i pod it worked fine then it kept coming up with that message, i went into the apple store today and it worked straight away and when i first tried to download apps at home it worked fine, then it stopped again and came up with the same message. i know its not the internet connection because i can connect ok to the internet on both the i pod and my laptop. -
I was transferring information from my old iPhone to my new iPhone 5S via iTunes and I have completed the process but my phone will not restart, it is stuck in the "Connect to iTunes" screen. Any ideas?
See this article to assist you with your restoring your device once the device is left in recovery mode.
http://support.apple.com/kb/ht1808
good luck -
My Air Ipad keeps switching to voice-over, and it will not allow me to enter my password. It keeps saying that I've entered the wrong password. It's asking for a password of zero value. When I enter my personal password that I created, it say it the wrong password, then it say try again in 5 minutes and shuts itself down. Is anyone else having this issue and how can I fix it?
Hello SharonLo
Your best bet would be to restore your iPad if it is not accepting your passcode. Check out the article below to walk you putting your iPad into recovery mode and using iTunes to restore it.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Regards,
-Norm G.
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