I am trying to use eprint and when I login it says my email address isnt registered

i am trying to use eprint, it says login, login says I am not registered, so I use create function, it says my email address in already in use, so I try retrieving password, then it says email address doesnt exist. so I can not use eprint.

Hi,
I would guess this is  an AIM valid Screen Name such as an Apple issued @mac.com account.
I would also guess you travel to other countries.
There have been several posts about @mac.com names and people who travel and use their Screen Name elsewhere having the name Suspended.
Can you Log in here  https://settings.aim.com/ ?
Is this where you saw the Suspended message ?
For AIM issued name the answer is to change your Password as this tends to prove you own the account.
This does not work for Apple IDs used as  AIM Valid Screen Names as AIM can't tell when the password is changed (They can only see it when you log in)
AIM's Suspended Account page has an email ([email protected]) on it to contact if your account remains Suspended.
However you need to be very clear that you have an Apple Issued Name and that you know that resetting the password that works for AIM Names and that you would like them to reset the account.
More recently this has been a sticking point.  It seems the Contact you get does not always know about the agreement that AIM recognises Apple Issued IDs as Valid Screen Names and that the AIM  servers can only view the passwords at specific times (or at least confirm them) so you changing it will make no difference and that they have to step in manually.
10:39 PM      Saturday; October 20, 2012
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