I am trying to use itunes, it will not open at all, have uninstalled and downloaded new software and 64bit for windows. i have an old ipod nano from about 5 years ago. anything i can do, even to view my purchases and watch/listen to music etc?

ok i have a advent roma laptop with window 7. my itunes used to work fine, completely. every time i plugged in my ipod it was ok. recently my ipod was not working so i never bothered with itunes, however i have movies/tv prog that i purchased and would like to view them. i have an ipod nano from about 5 years ago, the problem with thet is, it switches on, but the circular control panel does nothing, all you can do is lock and unlock it - nothing else.
i tried to download new version of itunes, then uninstalled my origonal version, incase it was corrupted etc, i then again tried to down load new version and also version that is windows 64bit. still when i select the downlaod to open as son as it is finnished nothing happens. and now my desktop shortcut has dissapeared. before when it was there, id double click it, nothing, right click to open it, nothing.
im not the best technically minded but i just dont see what im doing wrong here, please help

Perhaps it would be helpful for you to view the page source code of this page
http://www.alanwork.com/
As you can see, the submenu code links are immediately below the top level code, and are
wrapped in their own <UL> </UL> tag pairs.
Hope that helps

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HT1420 My Itunes Library will not open at all. the icon will spin when i click on it but it won't open

My Itunes Library will not open at all. When I click on Itunes the icon spins and nothing will pull up.

Try resetting your device. Hold down the sleep and home keys, ignoring the red power down slider, and release the buttons when you see hte silver apple. Let it reboot and try again.
You won't lose any data, it's juat the apple equivalent of 'control/alt/delete' and often clears up glitches

I have upgraded from firefox 4 to firefox 5 and now it crashes and will not open at all just produces an error box to submit the fault. I have submitted and now cannot use firefox at all cannot open it cannot use it cannot do anything with it.

I wish I could go back to version 4.
Have spent hours now .
Upgraded to 5 and now completely useless, will not open at all please help

I have this problem with Firefox 5.0 too. You are forced to reboot when access to 5.0 is denied. I had so many problems with 4.0 as well. I am so tired of the crashes and seeing that popup window to send your comments, it is ridiculous. I also find in 5.0 that mouse controls are fruitless and sometimes take over. The pages will jump forward or back, the pull down menus do not function, clicking boxes in online email don't work and pages will zoom in or out by themselves. I have three computers with different operating systems that this happens with. All these updates by programmers are crap. I thought I set firefox to not update automatically, since updates seem to be worse than the previous version, but it happens anyway. I will surf for an older version or switch to something else. Too bad because after 10+ years, they are losing my loyalty.

My Itunes library will not open becuase of being created with a newer version

I did create the library with a newer version of itunes, i did this so that i could drag songs from a folder i had on this computer earlier. Now it will not open. I need help quick cause i would love to be able to drag these songs over s they will be on my iphone. HELP!

Let me get this right...
You have an iTunes library which you are now trying to use with a version prior to one that you were using, correct? Why?
Why don't you use the most up-to-date version of iTunes?
If you try using version 10.0 (for example), then anything iTunes has sorted out using 10.5 will not be recognised by 10.0, which is why you get the message. Apple's advice is to always use the most up-to-date version of iTunes.

My iTunes library will not open because it was created with a newer version

When I try to open iTunes I get the following error message.
"The file iTunes.itl cannot be read because it was cretaed by a newer version of iTunes.
This happened after I downloaded version 7 in September. I can see that my library is intact but cannot get it to open. Any suggestions?
Thanks
Greg

Update it seems to be version 6.05 which is showing up when I check via my Computer.
i've seen this happen every now and then if an install doesn't go through properly ... the library files get updated, but the program files don't get touched.
let's try another itunes 7.0.2.16 install. we'll take a few additional explicit precautions this time.
download and save a fresh copy of the itunes installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
iTunes 7.0.2.16 Installer
if that install goes through properly, does itunes launch for you again?

Need to recover old playlists, old iTunes library will not open because it was created by a newer version?

I have a Mac mini, have installed iTunes on it and want to find some old playlists that were lost. I have several 'iTunes Libraries' with different dates but I cannot open any of them becauseit says they were created with a newer version of iTunes. Please help!

Somewhere in your process you ended up with an earlier version of iTunes than was used last with the library. iTunes 10.6.3 is the highest version that will run under OSX 10.5.8
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575
If you had an earlier version and still want that version I am not sure how to go about this. My iTunes library file does not say it was created with a particular version, although I admit I have not looked at the .xml copy to see if it is buried in the file itself. Apple only has a very limited number of iTunes versions openly posted, though you can still find just about any version if you look in the right places. You would have to kind of start low and work your way up to where you want to be since once you open a library with a version it cannot be reverted to an earlier version (make backups first).

HT1473 My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.

My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

TS1717 Started a software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers

My itunes store will not open. : ( It has not worked for months. I have tried everything!

My itunes store will not open. It is a blank, white screen when I click on it. It has not worked for months. I have installed all software updates more than once during this time and there is still no change. I am using Mac OSX version 10.6.8 and itunes version 11.1.5. I have tried every solution I can find on the internet. Please help!

Hi Abeaze,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

ı can not activate my iphone , even ı use itune it dose not open

ı can not activate my iphone , even I use itunes , it dose not open itself.

There is no such thing as an iTouch.
Besides, why on earth would you buy it and not use it?

Itunes simply will not open! please tell me why...i need my music!

hello (hopefully) helpful peeps,
ok firstly, i know virtually nothing about computers...and mine is driving me nuts!!
i use an old powerbook (think it's from 2000). i have been having several problems with it over the past year, but the most annoying one is that itunes simply will not open. i have re-installed it several times but when i click on it, it just bounces twice and then...nothing. it says it is there in my applications folder- version 8.0.2, taking up 139.3 MB of my limited space (only 5.59 GB hard drive!) and it is completely useless to me! when i installed this latest version i checked the compatibility and it all seemed fine, so it can't be to do with that.
please can anyone help? ...i just want to listen to my music! :'(
ps. use BASIC computer talk please! think 'computers for dummies', none of this fancy lingo. ta!

LOL! good analogy...and i love mini coopers!
i am just as surprised as you that it is still hanging on despite it's age and size...tho it is driving me nuts and most of the time i want to take a sledge hammer to it!
my brother uses the exact same one, only i think he put a larger internal drive in his and he doesn't seem to have any problems (in fact this one used to be his til it broke one day, so he got another one, but managed to fix this one and gave it to me! it was second hand to begin with) i have had nothing but problems! but i just don't understand why itunes etc worked fine before when i haven't really used any more space, if anything i now use less cos i deleted practically everything!
so is it possible to get a larger internal drive (considering how old it is) or do you think it's not worth it? i have absolutely no idea how i would go about that, i suppose i would have to pay someone to fit it? i wouldn't dare open it up myself!
if they weren't so hideously expensive, i would just buy a lovely shiny new macbook since macs are def my preferred choice...tho i don't know why i am still loyal after all the grief it has given me!
cheers for being so helpful and sorry to ask all these questions but you seem to know your stuff...i'm clueless

Itunes will not open at all

hey guys,
ever since I've reinstalled my pc with windows xp pro sp3, my itunes will not open at all.
every time i click on itunes.exe it does not do anything. It does give me the hourglass icon as if my pc is working on it. but then it disappears without any itunes response.
to fix this issue, I have tried any possible method that i could find on the internet. even called the support center but they were not able to help me either.
I have tried to reinstall itunes *(no effect)*
did something with the cryptographic something in the administrative tools menu *(no effect)*
I have deleted the itunes installer cache *(no effect)*
I installed any older versions,( btw 7 does not work either)but after updating it *(no effect)*
itunes 6 does work; but since i have an iphone it is completely useless for me. so *(no effect)*
the strange thing is that itunes.exe does appear in the "processes" tab in task manager, but it does not show in the "applications" tab.
and every time I shut down my pc, I get the windows message that itunes is shutting down.
If you have any other suggestions, please be so kind help me.
this is driving me nuts. It's been going on for two months now.
Kind regards,
Bart
Message was edited by: Pleinvrees

Pleinvrees
I am not sure if I have this right from all those posts.
When you try to start iTunes, there is no error message and you can see iTunes.exe persisting on the processes tab of the task manager.
If that is your probelm it is commonly do to a problem with cryptographic services.
Before looking into that there is a quick thing to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
If that's not it, work carefully through *method 4* in the following article:
http://support.microsoft.com/kb/822798
Make a careful note of any error messages you get, this is important. post back the names of any dlls mentioned in error messages.
If you don't get any error messages try starting iTunes.

Itunes Library will not open!!!!! itunes Library will not open!!!!!

Hello,
This is very frustrating that hundreds of people view these questions and only a few people answer. The issue here is that my itunes Library will not open. I'd sure like to know what is causing this and if it's gone forever.
WinXP. Pro.
I have many Mp3 music files under the same playlist names as in my ipod, i:e: Country,Jazz,Blues,Classic Rock, Alternative,vocal,light sounds,etc. When I drag new mp3 music files into my ipod library,then sync to my ipod, Itunes makes a backup of itune music files in their folder..I think. Anyway, those mp3 muic files are still on the Hard drive,but I can not open up my itunes Library. is it Gone????
Sooooooooooooooo...I was slap-happy in upgrading my itunes software for my 80GB fith gen ipod for the kick of it. I downloaded the new updates.then tried to open my itunes library and it wouldn't open...I hooked up my Ipod thinking that may help open up the Library,but nothing.
I tried the system restore,nothing. I uninstalled itunes,then reinstalled the itunes/quicktime download from apple. I clicked on the itunes icon on the desktop a few times and then a few times more,nothing. I guess I'm missing the itunes.ink file to open this up. regardless, I went to the Windows/Start/programs/itunes...nothing again. Windows Explorer/C:/ program files/itunes...nothing.
I was afraid when I uninstalled the itunes software from before,it would erase the itunes Library,but the music is still on my hard drive,I just can't open the itunes Library. At this point,I should buy an external hard drive and transfer all my Mp3 files and the itunes music files/podcasts/photos,wipe the hard drive,reinstall the O.S. and start all over again.
I'm guessing I am out of options with this itune Libray. Any suggestions? Thanks, Jim

Still unanswered. I'm still trying to install itunes so I could use the library. I am removing Mp3 files from my hard drive to free up space,so if I ever do get the itunes setup,I'll have to remove the SYNC and do the manual so I ONLY transfer Podcasts into the ipod and not lose them becuase of the unchecked boxes.
Ok, I uninstalled EVERYTHING that has to do with Itunes/ipod from the computer..Add/remove programs, serch all files/folders,Windows Explorer,Start>All programs,the Itune reference. Turned off all my Firewall,spyware,and anti-virus,,downloaded the new 7.5 version Itunes/ipod...saved to desktop,installed the new software...then NADA! NOTHING! I can click on the shortcut desktop icon, and all the other ways to click the software open, but nothing. peole on other sites reccomend Tag and rename and use the Winamp media Library,because of all the lack of personal customer support APPLE lacks. I guess I was a Big FOOL to spend my hard earned $350.00 for this ipod.

I am trying to use itunes, it will not open at all, have uninstalled and downloaded new software and 64bit for windows. i have an old ipod nano from about 5 years ago. anything i can do, even to view my purchases and watch/listen to music etc?

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