I am trying to use the locate my macbook that was stolen. How do I know if it is set up on the service. It shows on the list but just says it is offline and doesn't say when or where it last was. I am trying to either locate it or erase it. HELP

Since you can see it in your device list it must have Find My Mac activated, but you're going to have to wait for them to take it online in order to either locate, lock or wipe it. Until it goes online you can't do anything. http://www.apple.com/support/icloud/find-my-device/
iCloud: Locate your device

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I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find a pth to any folders containning installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed com

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so much

Should the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

SmartWebPrinting.msi feature I am trying to use is on a network that is unavailable how do i fix it?

I have bee having problems with SmartWebPrinting.msi it keeps loading up everytime i try to get on the internet or open one of my programs on my computer these are the mesges I am recieving from it: 1. the feature you are trying to use is on a network resource that is unavailable. 2. Enter an alternate path to a folder containing the instalation package 'SmartWebPrinting.msi in the box below. 3. An installation package for the product SmartWebPrinting.msi cannot be found try the installation again using a valid copy of the installation package SmartWebPrinting. msi. I am unable to load a web page correct and pages are missing and I cannot view web pages. and it wont go away and i put in the cd and it still keeps saying the same thing What do I do?
Thank you

Hi there,
Try uninstalling Smart Web Printing using the instructions in this document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01812475&cc=us&dlc=en&lc=en
1. Expand the + sign next to: How do I upgrade from HP Smart Web Printing to HP Smart Print
2. Follow the steps under: Step one: Uninstall HP Smart Web Printing software (and then expand the + sign next to the operating system you are using)
You can then install HP Smart Print (which has the same features as Smart Web Printing) if you have a need for this software (following the instructions in this document).
Thanks!
Tara
**Although I am an HP employee, I am speaking for myself and not for HP.

My bookmark tab will briefly show my bookmark list but then goes blank. Retry and get same issue.

i see the outline of the bookmark dropdown but it is blank inside. when the dropdown worked yesterday it left the listing of bookmarks at the bottom of the browser page and i could not get rid of them unless I closed the browser

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
This can also be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

HT1222 Hey, I've tried to install the new iOS 7.1 but it says that the installation cannot be completed and doesn't say why. I have more than 50% battery left but it still doesn't work, help?

Hey, I've tried to install the new iOS 7.1 but it says that the installation cannot be completed and doesn't say why. I have more than 50% battery left but it still doesn't work, help?

It probably means you don't have enough available storage on your phone. It takes space to store the download - THEN unpack it. Best method is to use a computer with iTunes (This allows you to back up on your computer as well).
PLEASE: Do not purchase iCloud storage space - this will not give you more room for the iOS 7.1 installation.

TS3694 Hi I am trying to update my I Tunes to 10, the message I get is ,, The feature you are trying to use is on a network that is unavailable,, click ok to try again, or enter and alternative path to program I Tunes.msi ....HELP

Hi I am trying to update my I Tunes to 10, the message I get is ,, The feature you are trying to use is on a network that is unavailable,, click ok to try again, or enter and alternative path to program I Tunes.msi ....HELP

What computer OS and version do you have?
If you have windows try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

To fix the freezing when sleeping problem go to System Preferences>Energy Saver and set 'Computer Sleep' to 'Never'. It seems there is a problem for some with Bluetooth failing to wake after sleep. This fixes it 100% for me and many others on here, until Apple issue a software update to address it.
Not sure what to suggest on the internet problem. I assume you are connected and receive and send emails OK.
Edit: To try to troubleshoot the internet issue maybe try turning the Firewall off: System Preferences>Security & Privacy>Firewall tab.

HT5312 Hello I have purchased the account from the shop for mobile phones and when Dgt a balance of $ 75 U.S. dollars tried to go down some programs, but ask me to answer questions and there have even when the shop is not accepted to give me any data abou

Hello I have purchased the account from the shop for mobile phones and when Dgt a balance of $ 75 U.S. dollars tried to go down some programs, but ask me to answer questions and there have even when the shop is not accepted to give me any data about amyl which bearing correctly and password also trueThe name is true, how can I re-answer these questions??? replace phones is that Ahab Please give me the quick fix and sent the answer to Emile is:[email protected]

Well I can't understand your english at all. If you need to reset your security questions, then try this:
 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
Or… click on the blue "Start your support request online" links.

Cuando quiero dar setup, aparece: The feature you are trying to use is on a network that is unavailable, y: The older version of itunes cannot be removed. Help!

Yo des intale itunes en mi laptop. Tiempo despues instale el ultimo itunes alli mismo. Cuando quiero darle el setup, aparece: The feature you are trying to use is on a network that is unavailable, y: The older version of itunes cannot be removed. Help!
The feature you are trying to use is on a network resource that is unavailable
I give it ok, I get same msg.
I give it cancel, then: The older version of ITunes cannot be removed. Please contact your tech support group.
Please help I need this ..

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

How do i unistall quicktime if i keep getting the installer note of: the feature you are trying to use on a network resource that is unavailable. i cannot find Quick Time.msi file anywhere. so i cannot uninstall or re install quick time

the feature you are trying to use on a network resource that is unavailable. i cannot find Quick Time.msi file anywhere. so i cannot uninstall or re install quick time
any suggestions please??????

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing QuickTime again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I have a Canon MG3520 and it keeps saying it's OFFLINE and it won't let me Print from my MACBOOK Air

Hello, I have a Canon MG3520 and it keeps saying it's OFFLINE and it won't let me Print from my MACBOOK Air. I purchased this printer in late Dec 2013 and it HAS worked before & continues to "make noise" when it is turned on. This is Very Frustrating and Inconvient since I have a Business from my home. Please Help asap! Thank you, Tracey

traceyss--this might work on mac air: on google cloud print i went to the cloud site http://w.x.y.z(put in your numbers) and then menu-utilities-energy saving settings, where i turned off "auto off" (clicking on it leads you to this choice) and turned on "auto on." then i turned off printer and restarted in 5 seconds to get the changes into the mg3520's little brain: so far, so good(on a chromebook). hope this works for you!--ceaisland55

My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

On my ipod touch i bought some music but when i go to download it on my pc it just comes up as downloaded and doesn't let me do anything with it

On my ipod touch i bought some music but when i go to download it on my pc it just comes up as downloaded and doesn't let me do anything with it.As in it w'ont let me download it or anything like that.

Make sure you have signed-in your iTunes and authorized the computer.
Go to iTunes menu EDIT > PREFERENCES > DEVICES tab and check the Box "Prevent iPods, iPhones and iPads from syncing automatically then OK.
As long as you don't sync your devices, iTunes will not wipe out music from your iPod. Now connect your iPod and do the Purchase transfer only.

HT4211 My i pad hang on with information of icloud back up with informtion of "this ipad hasn't been backed up in three weeks. backups happen when this pad is plugged in, locked and connected to wifi" and doesn't close when press ok button. I am not able

My i pad hang on with information of icloud back up with informtion of "this ipad hasn't been backed up in three weeks. backups happen when this pad is plugged in, locked and connected to wifi" and doesn't close when press ok button and still hangon. I am not able to switched off also. How to remove popoup note and entering into ipad applications.

Hold down the sleep and home keys for about 20 seconds or so and see if it reboots.

When I listen to music on my iPhone and pause it, if I come back to it later, the playlist has started over. I have a 4S running on iOS 7.0.4. Is there any way to keep this from happening so that my playlist will start off where I last was?

When I listen to music on my iPhone and pause it, if I come back to it later, the playlist has started over. I have a 4S running on iOS 7.0.4. Is there any way to keep this from happening so that my playlist will start off where I last was?

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

I am trying to use the locate my macbook that was stolen. How do I know if it is set up on the service. It shows on the list but just says it is offline and doesn't say when or where it last was. I am trying to either locate it or erase it. HELP

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