I am unable to access my downloaded, paid-for, version of Photoshop Elements12

After enjoying the trial Photoshop, I bought Photoshop Elements 12 on 09-05-14. The Akamai Download Manager did not work on my computer, so I clicked Alternate Download Manager, and selected Bitser from the list because it was free. I downloaded Bitser. It never worked, never opened up Photoshop Elements 12 for me. When I click on the Photoshop icon on my desktop it always says that my Trial has Expired. It doesn't recognize that I actually have paid for, and am unable to open, the program.
If anyone can help me I would be so appreciative! Many thanks!

Thank you, Ned! That was way too easy! Why in the world didn't Adobe just give me that info when I purchased Elements 12, I wonder, instead of sending me to all those various "manager" sites!  I assume this will load normally from now on, will realize it is no longer a trial version. Again, I thank you and will now dump Bitser because who knows what in the heck that really is!

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