I am unable to access my downloaded, paid-for, version of Photoshop Elements12
After enjoying the trial Photoshop, I bought Photoshop Elements 12 on 09-05-14. The Akamai Download Manager did not work on my computer, so I clicked Alternate Download Manager, and selected Bitser from the list because it was free. I downloaded Bitser. It never worked, never opened up Photoshop Elements 12 for me. When I click on the Photoshop icon on my desktop it always says that my Trial has Expired. It doesn't recognize that I actually have paid for, and am unable to open, the program.
If anyone can help me I would be so appreciative! Many thanks!
Thank you, Ned! That was way too easy! Why in the world didn't Adobe just give me that info when I purchased Elements 12, I wonder, instead of sending me to all those various "manager" sites! I assume this will load normally from now on, will realize it is no longer a trial version. Again, I thank you and will now dump Bitser because who knows what in the heck that really is!
Similar Messages
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I'm purchasing a new laptop. Will I be able to download a paid-for version of Photoshop to the laptop, by signing in? I don't think I have the disk.
This is a user-to-user forum. I don't work for Adobe.
Like I said before, you can log-in to Adobe's site and retrieve your product info and serial number.
https://www.adobe.com/account.html
CS6 is the last product version you could purchase outright. There is no CS7. Going forward, everything is Creative Cloud based now.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
You can download CS6 products below and activate with your serial number:
Download CS6 products
If your product was pre-CS6, keep in mind that Mac Yosemite 10.10 is probably not going to be compatible with older versions of Photoshop as they are no longer receiving updates.
System requirements | Photoshop
Nancy O. -
OK,so why has my PAID FOR version of Photoshop CS6 SUDDENLY started saying that the Trial Period is over, and that I now need to register my copy..which I have OWNED and REGISTERED for over 2 years.Also, where the hell has the My Registered Products gone to on my Adobe Account. I used to be able to see all of the products that I had purchased from Adobe..where is all that information now?
OK..thanks for that.
Now, I register my product..no problem. Go to my Adobe Account..got to My Products:
Products in use
Version
Platform
Registration date
You have no registered products.
I enter my serial number, and it says it is already in use....so why the No Registered Products notice then?
Where can I find ALL my registered products if not on this page? -
I have OS version 4.2.1, but can't download paid-for apps because they require OS 4.3. Also, it said in iTunes that my device was already up to date... Am I going crazy, or is there going to be an update?
I don't know what generation of iPot touch I have. If I am unable to download my paid apps because my iPod is too old, I'm not going to be pleased.
iPod touch, iOS 4.2Sorry, there is no upgrade for your model based on what you've posted. See below:
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 7.0.x
iPhone 4S iOS 7.0.x
iPhone 5 iOS 7.0.x
iPhone 5c iOS 7.0.x
iPhone 5s iOS 7.0.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 7.0.x
iPad 1 iOS 5.1.1
iPad 2 iOS 7.0.x
iPad 3 iOS 7.0.x
iPad 4 iOS 7.0.x
iPad Mini iOS 7.0.x
iPad Air iOS 7.0.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
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Dear Lucy
Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
What is the error in Lightroom?
Did you read the 'Where to Find it' section?
Thanks,
Krystal - Add-ons team -
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What is this and how do I fix it.Some of this may be for Premiere Pro, but the IDEAS are the same for all Adobe software
I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931 -and http://forums.adobe.com/thread/940869?tstart=0
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
Mac 10.8.2 Bug w/PreElements http://forums.adobe.com/thread/1202216
Mac FONTS w/PrElements-11 http://forums.adobe.com/thread/1201281
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0 -
I have tried to download the mac version of Photoshop CS at the link that was provided to me, and once I downloaded it was unable to install on my computer. I am wondering what might be going wrong.
CS (and CS2) will not install or run on modern Macs.
CS (and CS2) is a PowerPC application designed for PowerPC chips. It only runs on
Mac OS X v.10.2.8–v.10.3.8. PowerPC® G4 or G5 processor
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Apple switched to Intel processors several years ago and PowerPC apps are not compatible.
Apple's transition to Intel processors - Wikipedia, the free encyclopedia -
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Urban baul for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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What ISP?
What router?
Who made it, what software?
Is it just the iPad ( Anything else using wifi at your place having problems? ) ?
Give us something to go on. -
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The only way is to buy a license I have complained to Adobe for I do not want to be a beta tester and do not want to even see extended feature during a trial. I talk for over an hour with their support on the phone before paying for a licence. They told me the bug I wated fixed in CS5 was fixed in CS6 so I sprung for a license only to find out they lied the bug is still in CS6 andAdobe has added additional bugs. Things that work in the past now have bugs. IMO what I paid for is a beta not a good release so many Actions and Scripts fail if your preferences is set to edit in floading windows. The Only way to even use CS6 it to edit with preference set to open in tabs then float windows with tabs option in effect. New features support like Bicubic Automatic was not added to Photoshop Scripting which breaks Script that reference a users interpolaton preference when the preference is the default Bicubic Automatic. Installing the Script listener disables the new allow tool recording option. The new Allow Tool Recording is machine dependant recording a massive amount of data on fast machine and a small amount of data on slow machines. Playing an action that record tools on a fasts machine when played on a slow machine is unuseable. There is at least one new bug in the Action player and one new bug in the Action recorder. The there are other new features like content aware move the feature may work on a document where the move is relatily easy to pull off. Professional as well as well as amatures tha pay the price for Photoshop want tools that are well designed and work not tools that may work on some machines or work on easy problems not hard ones. IMO CS6 as is is beta code and has some design flaws as well.
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I have just downloaded a trial version of Photoshop Elements onto my Mac Book Pro (10.9.4). The installation to my hard drive went fine so I attempted to use Elements on an existing Photoshop file. I did not see the Elements option in my filter menu and am uncertain as to how to "add" the Elemnts to my existing filter choices. Please advise.
I'm sorry but it's very hard to understand what you mean. What filter menu? In which program? Do you mean you're trying to use PSE as an external editor with some other asset management program? Which one?
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How do I download the trial version of Photoshop Extend?
I am trying to download the trial version of Photoshop Extend but I am having problems doing so. My computer meets all the system requirements, I have cleared out my temp files and tried switching web browsers from Windows Explorer to Mozilla Firefox. Nothing works. I go to the trial download page for Photoshop Extend, select the drop-down menu for "English/Windows/815.5" and click "Download". In Windows Explorer, I get that exclamation mark over the pointing finger then I'm directed to the page that says, "try again". Basically the same thing in Firefox. Why can't I download this program?
Many thanks!
Regards, Lewis J.Turn off windows internet explorer popup blocker.
If your on a router turn off windows firewall. Most routers already have a builtin firewall and using 2 firewalls does not help matters in downloading. -
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Hi Sarahbear,
Please click on below given to download Photoshop CC 32 bit version:
Adobe - Photoshop : For Windows : 2014 release of Adobe Photoshop CC (Windows 32bit)
For More Info:
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How can I download the Mac version of Photoshop Elements 12?
I downloaded the Windows Version of Photoshop Elements 12 instead of Mac version....how do I get this fixed
Thanksdownload the mac version.
what's the problem? if you need a link it's here: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
follow all 7 steps to dl. -
I just downloaded the trial version of photoshop.
I just downloaded the trial version of photoshop and now I do not know how to open it. Can someone help me???
Hi there
When you say that you can't open eps files, are you getting an error message?
Photoshop CS6 has the ability to open both .eps and .ai files. However, opening by going to File > Open... will rasterize the image - meaning that it is no long a vector so you can't scale it up and down without losing quality. To open an .eps or .ai file in Photoshop and maintain its vector capabilities, try the following:
Create a new canvas in Photoshop. Then, go to File > Place...
After selecting your file from the Place dialog box, your image will be placed into your canvas. Resize accordingly, and then hit Enter on your keyboard.
The image you just placed is a Smart Object, meaning that it has retained its vector capabilities and can be resized without losing image quality. If you ever need to rasterized this image, just right click on the layer and select Rasterize Layer.
If you are still having trouble, please post here again so that we can provide additional assistance.
Cheers!
Kendall
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