I am unable to activate my copy of Adobe Acrobat 9 Pro

I need assistance installing/activating the copy of Adobe Acrobat 9 Pro that came with my copy of Creative Suite 5 Web Premium. I tried to use the key for CS5 and my volume license key for Acrobat 9 Pro to no avail. I have a couple license keys written down, but neither works. I had this issue the last time I tried to install this, and now I'm preparing a replacement laptop for this end user an I'm encountering the same issue.

Contact support via web chat or phone if you have serial number issues.
Mylenium

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My computer was stolen. how can i download another copy of Adobe Acrobat Pro XI

My computer was recently stolen
I havd a copy of Adobe Acrobat Pro XI installed
I want to know if i can download another copy of the program.

You can download & install it from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html then activate it with your serial number.

My licensed copy of Adobe Acrobat Pro 9.0 will not load

My licensed copy of Adobe Acrobat Pro 9.0 will not load - the disk just isn't recognized by our drives any longer. How do I get a replacement disk? BTW - Adobe support seems to be the worst I've ever experienced from any single company. I am getting no where! It took me forever to find this forum and I am not expecting any results. Is there a competitor for Adobe Acrobat 9.0? I need to convert documents to PDF, combine pages, etc.... We are paperless and need these functions.

Try post 8 in http://forums.adobe.com/thread/1061905.

Why am I unable to activate, use or install Adobe Acrobat Reader XI Free version on Windows 8.

Downloads are normal. I always deactivate Windows Defender during download and installation attempts. Thi is the only anti virus software I have, but still, neither can I read any PDF documents nor can I uninstall Acrobar reader.

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Prof. Siraj Syed
[private data removed]

I have started the installation process and now it is asking to choose the copy of adobe acrobat Pro to update. I do not have it on my computer anymore,therefore I can not select an Application. What do I do?

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You purchased and Upgrade copy of Acrobat which has this requirement instead of a Full copy of Acrobat which does not have that requirement. You need to go back to your Reseller or Adobe and explain that you purchased the incorrect version.

Want to download a copy of adobe acrobat pro 9 as this is what I have a serial number for?

My company owns several copies of adobe acrobat pro 9 which I have the serial numbers for. However I do not have any disks and cannot find a way to download that version of the software so I can use it.

http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Problems with our copy of Adobe Acrobat 7 Professional.

We have two problems with our copy of Adobe Acrobat proffesional which we have recently re installed back on the same PC following so we thought the relevant transfer activation instructions.
The first is that when we first start the program with no file loaded Both Transfer Activation and Activate Acrobat are greyout out. This in tiself is not a problem but it may have a bearing on our real problem.
We have for a few years used Acrobat Proffesional successfully to sign released drawing files which have been 'printed' to a PDF file by a third party printer driver. Recently though when we try to load any of this type of file the Acrobat menu stays greyed out and both Adobe Acrobat and the PDF file are listed in Windows task manager. Acrobat is completely locked up and has to be exited via task manager. If I load PDF files from other sources the abot symptoms accur only briefly then the program menus re activate and the PDF file disappears from task manager. It is as thought our PDF drawing files are failing to complete loading.
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Good point but this one does require activation.
Our real issue is that if we load one of our own drawing filkes, even one previously edited or signed with no problems it now completely locks up Adobe acrobat and we cannot do anything at all in Acrobat.

Adobe Acrobat Pro XI from Private party, Is it an authorized copy?

A private party offered to sell me a copy of Adobe Acrobat Pro XI. How do I tell if it is an authorized copy? How do I register it with Adobe?

Hi John.miller154,
Please follow the process mentioned in the link below while making the purchase.
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
It will ensure that you are buying an authorized copy.
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Hi,
I have installed Adobe Acrobat Pro on my mac book air version 10.9.2. but am unable to print. When I print a PDF, it shows up in the printer icon as complete but when I go to the printer, nothing is there? Can someone help?

Hi Frank,
This type of error usually occurs when two or more than two programs are accessing the same file at a point of time.
Does this issue occur with that specific pdf or with other pdfs too?
How about if you make a copy of that pdf and then try deleting pages from that copied pdf? Do let me know if that works.
If possible...Can you mail me that pdf file at [email protected] so that i can check this issue at my end?
Regards,
Rahul

I need the information to send to my IT people to transfer my copy of Adobe X pro to the new computer case number: 0215291791

I need the information to send to my IT people to transfer my copy of Adobe X pro to the new computer case number: 0215291791

Hi Scott ,
You need to deactivate your product from the old machine and then activate the same on the new one.
For deactivation Click Help>Deactivate.
You may also want to refer to the following link to get more information regarding activation and deactivation of your product.
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
To Activate the product on your new system please get in touch with the Adobe support team.
http://helpx.adobe.com/x-productkb/global/service1.html
Regards
Sukrit Dhingra

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Unable to edit PDF files in Adobe Acrobat DC

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Hi imadb,
Since you have the Acrobat Pro DC 30-day trial, please try opening that to edit your PDFs (rather than opening them in Reader, and clicking the Edit PDF button).
If you search your computer, you should have both an Adobe Acrobat Reader DC and and Adobe Acrobat Pro application. They can coexist, but it does make things a little confusing.
If you want to evaluate Acrobat Pro DC, it's best that you open it directly. That way, you can get the real "lay of the land" with Acrobat before making any purchase decisions.
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I have been unable to download adobe acrobat pro, which I purchased on a month to month basis almost exactly 1 year ago, since I purchased it. I just received a renewal email and it had a link to download the program and for the first time when I clicked

I have been unable to download adobe acrobat pro, which I purchased on a month to month basis almost exactly 1 year ago, since I purchased it. I just received a renewal email and it had a link to download the program and for the first time when I clicked on the link it actually sent me to a page that had the icon to download now. I clicked on that, but when I went to open the file and start downloading after about 3 minutes into downloading it says an error had occurred. Can anyone help me?

I am a little worried. If you are an existing subscriber why would Adobe need you to download... I wonder if the message is a fake.
I'm not clear, if you've had it for a year, whether you need to download, or you are just following the email?
This page with the icon to download now. Was it a page on adobe.com ?

This regards Adobe Reader XI 11.0.07 and Adobe Acrobat Pro XI 11.0.07 running on Win 7. Copying text in a text callout (to paste into a text callout in another pdf document (3 instances of Adobe open) sometimes (only sometimes) causes the program to crash

This regards Adobe Reader XI 11.0.07 and Adobe Acrobat Pro XI 11.0.07 running on Win 7. Copying text in a text callout (to paste into a text callout in another pdf document (3 instances of Adobe open) sometimes (only sometimes) causes the program to crash, losing unsaved work. Windows Task Manager shows only a small percentage of cpu used and plenty of memory available. What is causing this?

scholtzkie wrote:
"Please wait...If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade ... For more assistance.... Windows is either a registered trademark...."
This usually occurs if you use a browser that uses its own PDF viewer, not the Adobe Reader plugin; see http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

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Where can I get a downloadable copy of Adobe Acrobat 9 Standard? I have my original serial (key) number, but I lost my actual software. I am trying to move my Adobe to a new laptop.

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I am unable to activate my copy of Adobe Acrobat 9 Pro

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