I am unable to activate my iPhone 4S, I have tried via Wifi and iTunes but it keeps failing. I get as far as select language and region before it fails to activate. I know Wifi is ok
I am trying to activate my new handset which is iPhone4S. After selecting region and language I connect to Wifi (which I know is working) and it tries to activate. It tries to activate then says activation failed conenct to iTunes or try later. I have conencted to iTunes and get same error. Been trying for 6 hours now with no success
Where exactly did you buy this phone?
Have you tried contacting your phone carrier to activate the phone?
Do you have a sim card?
Similar Messages
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Have a new iphone 4s with a new sim card, have successfully activated phone through itunes but it keeps saying "Searching" or "No Service", any ideas?
Everything looks in order there.
Missygurl01 wrote:
theres been discussions on 'unlocking the phone' do you think this could make it operate with my sim card?
Like you mentioned, she bought it from the Vodafone store and most likely the phone is locked to Vodafone. But, in your case since you are using the same carrier's SIM card (Vodafone), "unlocking the phone" is not an issue. Aside from that "phone unlocking" is ONLY done by the carrier and Vodafone NZ doesn't offer unlocking. (http://support.apple.com/kb/HT1937)
As you have already tried restoring the phone (which technically wasn't required) and SIM change, your best option is to take the phone to Vodafone store and ask them to activate it for you. -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
I was in the middle of the iOS 8 update and tried to turn my phone off (yes, I realize this was dumb) But what happened was it tried to reset. Now, my iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error -51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!
Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?
If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0. -
I am unable to connect to the itunes store to update apps on my ipad.
I have tried both wifi and cellular connections.
I have the most recent updates of the operating system and itunes.
I have powered down and reset and restored.
I have no problem purchasing and downloading new apps or songs.
Please help!Refer to this article"
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368 -
I recently deleted my gamil account from my iphone accidentally, and have tried to add it again, but it won't load mail. I get an error message that says my serve is not responding.
That is the gmail server which has nothing to do with your iphone or Apple.
contact gmail. -
iOS 8.0
I have "Sync music" unchecked on iTunes and I have cleared all my music from my iPhone.
On my Mac, on itunes (version 11.4) if you click on "on this phone", there are still remaining 70 songs...
how to clear it from itunes "on this phone" ?What you have on your computer is your iTunes library, not an iTunes "account." The account that is related to iTunes is your Apple ID, which you use to sign in to the iTunes Store and make purchases. It is also used with iCloud. iPods (that are not iPod touch) are associated with your iTunes library, not to your Apple ID.
So, I think you probably just need to set up (or update) automatic syncing for the iPod. If it's not set up to sync those new songs, iTunes still syncs the iPod, but it syncs nothing
In iTunes, if the sidebar (along left side of iTunes window) is hidden, from the menu bar, under View, select Show Sidebar. In the sidebar, the iPod appears under DEVICES, when it is connected.
Select the iPod in iTunes. There is a row of buttons, starting with Summary. Click on Music next to Summary. This is the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box for Sync Music (if it's not already checked). If your iTunes music library fits completely on the iPod, you can choose to sync Entire music library. Otherwise, you can choose to sync Selected playlists, artists, albums, and genres. On the lists below, checkmark the playlists, artists, albums, and/or genres that you want on the iPod. When you click Apply, the songs from your selection sync to the iPod.
One convenient way to set this up (if you can't sync the entire iTunes music library) is to create a new playlist in your iTunes library. Name it "iPod Songs" (or whatever you want). Put ALL songs that you want on the iPod on this playlist, including those new songs. Back on the iPod's Music screen in iTunes, select this playlist under Playlists. Going forward, to update songs on the iPod, just update that playlist in your iTunes library (add/remove songs). The next time you connect the iPod (or click the Sync button), iTunes automatically syncs the same changes to the iPod. -
My iPod touch was stolen.. and recovered.. but the kid that stole it cleared my iPod and "made it his own".. it has a password that makes me unable to use it. (He won't give up the password). I have tried to do the restore thru iTunes but the "note" from iTunes says it is unable to restore without the current password.. is there anyway around this... HELP !
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
hi desperately need help. my iphone 3gs is stuck in recovery mode... when i try and do the restore via itunes it goes through the motions but when it gets to the end it tells me there was an error and it couldnt be restored... originally it was an ex contract phone that i had opened to orange from vodafone.. it was fine until i tried to do the ios 6 update
There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.
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Hello could some one please help me , I need to uninstall a server that i don't need or use any more, eg, I used to have big pond , now I have virgin moble, when i try to uninstall bigpond it keeps telling me to quit the program how do i do that as i,m still learning to drive this thing, thank you for helping me
Mariehttp://go.telstra.com.au/helpandsupport/
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I am trying to activate my iPhone 4 via iTunes but i keep getting the error (1) message at the end of the restore. I believe my iphone has to be in DFU mode but i already tried that and same thing. Does anyone have any suggestions?
The error is just a simple error message just like (1013) instead it says (1). The iPhone I am trying to activate has been activated before I just currently have no service and I think that activating it will solve the problem. I just can't restore through iTunes because it won't finish. I get the message every time I try to restore.
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I created an iCloud account and also had to get more space so after I have made the purchase, I am unable to backup my phone! I have a stable wifi connection at home and all I see for hours and hours is "Backing Up .. Estimating time remaining"!!!!! Plz help I'm unable to make the backup as I need to transfer all my data on my new iPhone 5S
This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, tap your device under Backups, then tap Delete Backup. Then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
In the meantime you can back up your phone to your computer by connect it, opening iTunes and going to File>Devices>Back Up. Also be sure to transfer your purchases (File>Devices>Transfer Purchases). Then set up your new phone and when given the option, choose Restore from iTunes Backup and follow the prompts to restore this backup to your new phone. This will be much faster than using iCloud anyway. -
I have Mac itunes and a touch 2G. My wife has Win7 and touch 4G (both iOS 4.2.1). She got a new iphone, I now have her touch 4G, and am trying to sync it to my Mac itunes. The music and videos sync to the 4G, but apps & podcast will not. All are checked to sync. During sync, it gets to "determining apps to sync" then immediately goes to "finished syncing". No apps or podcasts from my Mac itunes are on the touch 4G.
You can only sync to one iTunes library but you can manage music and videos among different computer/libraries.
It appears that you are trying to sync with a different library.
- If you want to make the Mac you syncing computer:
--- Connect the iPod to the computer and make a backup by:
iOS: How to back up
--- Restore the iPod from that backup. Note that synced media like apps and music are not in included in the backup. -
I am Unable to restore my iPhone 4 which is in recorvery mode and update to iOS 5.0.1, it seems it is unable to prepare iPhone for restore??.... please help
See Here...
Unable to Update or Restore
http://support.apple.com/kb/HT1808
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