I am unable to add contacts with their phone numbers. I add one press done and then it shows up but when I add another one the first one is deleted. How can I add them and make sure they stay. Upper left hand corner there is partial circle w/ arrow

I Unable to add contacts. I add one and then press done. It shows up but after I add another one the first one is gone. How do I save them?

Hi,
Troubleshooting a start up script can be difficult. There are some third party programs that also keep logs of start up programs, however for Firefox this may be different.
Is Firefox a startup program? [http://www.winxptutor.com/msinfo32.htm]
Its also possible to check the Web developer tools for any scripts in a page: [https://developer.mozilla.org/en-US/docs/Tools/Debugger]
In the control panel there is also Administrative tools to view event logs, but this may be something a local technician can walk you through.

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HT5699 I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

I updated my iphone and all my contacts were deleted, how can i get them back?

i updated my iphone and all my contacts were deleted, how can i get them back?

like roaminggnome said you should see your contacts again once you sync with iTunes. if you used iCloud before, make sure contact sync is turned on and your contacts should be back.

HT1848 when i purchase ringtones and they download directly to the music app on iphone, how can I move them to SOUNDS in SETTINGS so I can assign to various functions please?

when i purchase ringtones and they download directly to the music app on iphone, how can I move them to SOUNDS in SETTINGS so I can assign to various functions please?

You would have to create the ringtones.
Google will find several way to do this.
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My friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?

my friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?

As Ocean20 say, your only shot at recovering the photos and data is to restore from a backup (with iTunes if you took the backup with iTunes, through iCloud if you took the backup through iCloud).
The erasure is to prevent your data from falling into the hands of somebody who takes your phone and eventually guesses your password. If you feel that the inconvenience caused by this feature and your friend outweighs the trouble that somebody could cause if they got possession of your contacts and other data, you can change this behaviour.
Settings > General > Passcode Lock > Erase Data > OFF

HT201209 Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??

Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??

Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card

I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???

I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97586)

Hi, i have deleted accidentally some photos and the trash is empty. How can I recover them? Urgentlyyy

Hi, i have deleted accidentally some photos and the trash is empty. How can I recover them? Urgentlyyy

Which trash is empty? If it's the iPhoto trash, check the System Trash, as files deleted from iPhoto 11 go there. Assuming that's also empty then you have exactly two options:
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or
2. Use a file recovery app such as File Salvage - you can download a free trial and it will scan the disk for you and tell you with might be recoverable. Actual recovery will require that you purchase the app. There may be many files with the same or similar names. Always recover the largest file size.
There are other such apps. Search on Macupdate or the App Store

HT1229 I have several iPhoto libraries. How can I combine them to make one?e new library?

I have several iPhoto libraries. How can I combine them to make one?

iPhoto Library Manager - http://www.fatcatsoftware.com/iplm/ -
or the current version of Aperture can merge libaries from the current version of iPhoto
LN

After upgrading to Mavericks and iPhoto 9.5 my shared photo streams seem to contain no photos when seen in iPhoto. From iPad the streams are fine. How can I get them to be recognized by iPhoto again?

After upgrading to Mavericks and iPhoto 9.5 my shared photo streams seem to contain no photos when seen in iPhoto. From iPad the streams are fine. How can I get them to be recognized by iPhoto again?

Disable Photo Stream in the System/iCloud preference pane
and in iPhoto's Photo Share preference pane.
Reboot and reenable both respectively. That should jump start Photo Stream.
OT

I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

I have used the resume tablet and put my resume into format but when emailing it, it will not open on windows. How can I change the format to where they will be able to open and view it?

I guess you mean one of the resume templates.
What "format" have you saved your finished resume in?
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There is no Windows version of Pages.
Peter

I have two iPods, one from the fourth generation and another one that must be from the first generation iPod nano. Can I trade them both in?

I have two iPods, one IPod touch from the fourth generation and another one that must be from the first generation iPod nano. Can I trade them both in?
The Fourth generation- 16GB
First generation-4GB

Apple does not have a "trade in" program for iPods, other than the recycling program that gives you a 10% discount on a new iPod (at an Apple Retail Store).
http://www.apple.com/recycling/ipod-cell-phone/
There are some third-party (non-Apple) companies that provide compensation for old iPods. You can also sell them yourself on eBay.

My photos are out of chronological order after the os 5 upgrade. How can I get them back in order?

My photos are out of chronological order after the os 5 upgrade. How can I get them back in order?
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I had tried that several times with no luck. Late last night I was finally able to get through to the Verizon technical support who then called in Apple technical support. It took 1 1/2 hours for them to figure it out and guide me through a fix. So here's the deal .......... I use Yahoo mail and had left the "contacts" button in the on position. Apparently Yahoo likes to go into your contacts and gather information and can leave it in shambles. My advice is, go to settings, then mail, contacts, calendars. Select any and all of your email accounts and go in and turn off their access to your information. Leave it on for Icloud but none of the others.

I synced a movie from my laptop 2 my iPad but lost some music video I purchased from iTunes store. How can I get them back ? Thxs

I synced a movie from my laptop 2 my iPad but lost some music video I purchased from iTunes store. How can I get them back ? Thxs

Sorry, but movies cannot be downloaded more than once without charge, so if you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
http://www.apple.com/support/itunes/contact/
Regards.

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There are two ways to get photos and videos on your iPod:
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- The other way is to take photos and videos with the iPod's camera (4G only) or to save like screeen shots or aved email attachments. This type of photos and videos are includd n the backup that iTunes makes. Thus, restoring from backup will retore those photos and video to the iPod up until the time the backup was made. Just make sure that you have auto-syncing turned off in iTunes otherwise iTunes will make a backup and overwite the old one. Do this by checking the box titled "Prevent iPods...syncing" in iTunes>Preferences>Devices.

I am unable to add contacts with their phone numbers. I add one press done and then it shows up but when I add another one the first one is deleted. How can I add them and make sure they stay. Upper left hand corner there is partial circle w/ arrow

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