I am unable to backup my whatsapp from icloud.

my icloud is unable to backup whatsapp.

You would need to contact Whatsapp support for help with that: http://www.whatsapp.com/contact/.

Similar Messages

  • I am inable to backup my whatsapp from icloud.

    Hi, i deleted my whatsapp but i was having  backup saved on whatsapp . So now again i downloaded whatsapp but i am unable to backup my whatsapp from icloud. It got stuck on 1% . Please help me out .

    You would need to contact Whatsapp support for help with that: http://www.whatsapp.com/contact/.

  • I have recently purchased the highest storage but was unable to backup my phone via icloud, the button on my mphone to backup on icloud is grey out, anyone knows how to resolve the problem?  What's the point of purchasing the biggest storage?

    i have recently purchased the highest storage but was unable to backup my phone via icloud, the button on my iphone to backup on icloud is grey out, anyone knows how to resolve the problem?  What's the point of purchasing the biggest storage?

    First check that your device is correctly connected to the wifi/internet (settings > wifi)
    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
    If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
    More about iCloud v iTunes Back Up

  • Cannot reinstall whatsapp from icloud on iphone 5c running iOS 8.2

    I am really hoping someone can help as Apple support has been unable to do anything...
    I believe this is an AppleID/iTunes issue, so I will provide all of that info.  It may be that something else entirely is happening though... I recently moved to the UK from the US and have been using my US AppleID to make purchases from the US iTunes store.  Last week, I was setting up my new AppleTV and wanted to get a UK-specific app, so I tried to switch my US AppleID to the UK iTunes store and was blocked from doing so because I had an "unexpired" season pass for a TV show I purchased through the US iTunes store (nevermind that the TV season ended weeks ago and I have downloaded and watched all the programs).  Since I couldn't switch my existing ID, I made a new AppleID specifically for the UK and was able to purchase the UK app I wanted on my AirMac and install it on my AppleTV.  I never logged in with this new app on my iPhone and never tried to sync the iPhone with the mac or tv while logged in as the UK ID.
    Following all of this, I tried to access whatsapp on my iPhone and it told me I needed to update the application.  I went to the app store on my phone and was unable to update it - I clicked on the button to update, the button flashed for a split second "install" and then immediately went back to the "update" icon.  I tried this several times to no avail.  OK, so maybe I could just uninstall and reinstall whatsapp, right?  So I uninstalled and then went back to the (US) iTunes store on my phone and found whatsapp, which it shows as in my cloud, and clicked on the cloud to download it back onto my phone.  Once again the cloud icon flashes for a split second to the downloading icon and then back to the cloud and doesn't actually start the download.  I tried logging in and out of iTunes.  I tried using my US and UK AppleIDs.  I have restarted my phone many times.  I have been on numerous secured wifi networks as well as my cellular data network.  The only thing I haven't done yet is a complete wipe of my phone.  But if the problem is with connecting to my cloud, then maybe wiping the phone wouldn't work anyway?  I have been able to update other apps on my phone as well as download other things from my cloud.  So maybe it's not a AppleID/iTunes issue, it's a whatsapp issue?  It just seems like that because this all started happening right after my AppleID problems that maybe they are related.
    Any help would be much appreciated!!!

    Downloading apps has nothing to do with iCloud. Apps are not stored there. The little cloud icon in the app store simply means you've downloaded it before.
    Apple does reserve the right to prevent use of a country's store if you are not in that country. You could have contacted the iTunes Store customer service and had your ID swtiched over, rather than creating a new one. But, water under the bridge. I suspect that the fact that you have already downloaed Whatsapp from the U.S. store but are now in the U.K. is somehow part of the problem, though I'm not sure precisely what. My sneaking suspicion is that it's a Whatsapp problem. I'd start by contact them. Contact information for iTunes/App Store customer service can be found using the Contact Us link at the bottom right of every page of these forums.
    Best of luck.

  • HT201269 Is it possible to backup over 3g from icloud for iphone 4

    Is it possible to backup over 3g network from icloud for iphone 4

    I dont have wifi right now and i want to backup my data. I have 3g network. I want to upgrade my firmware but before that i want to backup my data. Is there any other way to backup data other wifi

  • HT4759 I am unable to get any emails from icloud appears to be stopped

    My emails appear to have stopped coming in from Icloud?

    Are you a former MobileMe user, and if so, do you have adequate storage in your iCloud account?  If not, your iCloud email will be suspended until you either upgrade your storage plan or reduce your iCoud storage.

  • TS4036 Trobleshoot restore whatsapp from icloud

    I have make restore to my iPhone and after i tried to restore the last backup from the iCloud i couldn't  load the whatsapp and others apps from my backup

    Restore her iCloud backup to her device.  That should contain the app data.  This explains how to restore an iCloud backup: https://support.apple.com/kb/ph12521.

  • HT4906 iCloud says i need to update my IPhoto but there is no update attempted to purchase but says it is already installed . I am unable to download my photos from iCloud until I resolve this. Thanks

    Icloud says Iphoto needs to be updated for me to download my photos .There is no available update so i attempted to purchase . Says I dont need to purchase that it is already installed . Am unable to download my photos untill this is resolved . Any help would be greatly apperciated .

    Backup the iPhoto library and download the 9.1 iodate and install again then download the 9.3 update and install it
    LN

  • TS4036 delete a backup in use from icloud

    Hi, I need to know how can I chage the status of a backup from my previous phone. I tried to delete it from my icloud storage but says: the backup cannot be deleted because it is in use!
    HELP please I sold the other phone and I need that space in my account.
    Cheers,
    Liza

    I'm at 48 hours and holding on this problem...anyone know if this will magically clear up on its own?

  • HT1766 i need to backup via itunes from icloud...iphone5

    My main question is do I turn off icloud now or after I've set up back-up on itunes?  I originally set up backup using icloud but have reached my free maximum storage.  I don't want to pay for additional storage,.  Do I need to back up to itunes first, then turn off icloud?  Or turn off icloud then backup to itunes?  Thanks!

    Hi tupperktaz5,
    Welcome to the Support Communities!
    I would suggest backing up to iTunes first, and then just turn off the iCloud Backup setting on your iPhone.  As an extra precaution, I also import my iPhone purchases into iTunes, and import my photos directly to the computer. While we are talking about backups, do you have your iTunes library backed up using Time Machine (Apple) or an external drive?   Here are a couple of articles that may be helpful for you:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    iTunes: About iOS backups
    http://support.apple.com/kb/ht4946
    iOS: Import personal photos and videos from iOS devices to your computer
    http://support.apple.com/kb/ht4083
    iTunes: Back up your iTunes library by copying to an external hard drive
    http://support.apple.com/kb/ht1751
    I hope this information helps ....
    Have a great day!
    - Judy

  • HT4847 Photo backup on pc from icloud website ?

    Can i access photos from the icloud website taken on my iphone or ipad, but accessed via a pc ? I don't see a photo stream icon on the site ! This would make printing pics much easier.

    You cannot access Photo Stream using iCloud.com.
    To use Photo Stream on a PC you must download and install the iCloud control panel.
    iCloud control panel:
    http://support.apple.com/kb/DL1455

  • Unable to backup my mails to icloud, i tried every possible thing but no results help!!!

    I am unable to back up my mails to icloud........i tried deleting the account and adding it again and every possible thing which i can see in the forum but no results.......request to help or a contact number which can reach to support.

    Hello iamthep,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues with the Camera on your iPhone 5s. The following resource may provide a solution:
    Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT203040
    You see a closed lens or black screen
    If you see a closed lens or black screen when you open the Camera app, try these steps:
    Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
    Force the app to close, then open the Camera app again.
    Restart your device, then open the Camera app again.
    If your device has a front and rear camera, try both cameras by tapping camera swap icon. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    Thanks,
    Matt M.

  • I changed my passcode for ipad2,instantly forgot it as it was completely random..last back up to pc was june, and regular backup to icloud.how do i reset passcode without restoring to an outdated backup/or restore from icloud?

    i forgot to mention my pc is windows xp and doesnt have (or cant install icloud for windows)

    Restoring it is the only option you have. Or remembering the new passcode.
    Accessing iCloud from our PC really doesn't apply in this case (it doesn't give you acess to the back up), but you might try installing Safari for windows. I beleive it will allow you to access ww.icloud.com without the browser add in if you need to do so. Again, there wouldn't be any use for it in your current situation, just for future reference.

  • How to backup my photos from icloud?

    on my icloud shows I have 14.8 gb of photos, but I can not lit them, how do I do that? already tried numerous ways and could not. please somebody help me.

    Welcome to the Apple Community Danielle.
    My webpage here might help you understand the various ways photos can be saved on your device and some of the advantages and disadvantages associated with each method.
    Photos aren't available for viewing at iCloud.com, you can either share them between your devices using photo stream or back them up should you ever need to restore your device.

  • Mavericks (10.9.2) notes unable to update notes from iCloud

    Hi There!
    I am using mavericks, I found out that my notes in mavericks is unable to update any notes from iCloud since I upgrade to 10.9.2.  Here I have tried out some of the method which I search from forum and Google.
    1. I have tried to sign out then sign in again from iCloud account in mavericks but won't resolve my problem. 
    2. I have also tried to remove iCloud account then add them back but also won't work. 
    3. Created new user account the login my iCloud account but with same result come up. 
    There is something strange that I realized when I am trying out the above mentioned methods, which is to create new note from mavericks notes app and it will update to my iCloud panel and it is updating to my iPad or iPhone. the only problem is all my notes in iCloud are unable to update to my mavericks notes app.  Calendar, Mail, Contacts, Reminder and others services are working fine but Notes.
    Is there any suggestion?
    Many thanks!
    KT

    I'm having the same issue with the 10.9.2 update. Tried signing out of the account, removing the account, repairding disk permissions, etc, and still can't get my iCloud notes to sync to the Notes application. The notes are on the iCloud website and sync correctly to my iPhone.
    iMac 3.2 Ghz Intel Core i5
    OS 10.9.2

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