I am unable to call in facetime but i can call form skype

i am using ipad mini in which i am unale to call in facetime and can't message
but i can use safari brower and skype
is there any problem with my ipad or is it some software problem

Is FaceTime setup correctly with Settings > FaceTinme and the Apple ID (the iCloud address) contact at the phone number and contact at the email address (important since the iPad answers email and not the phone number but I set mine with both so as to not confuse FT).
Is the other party able to use FT on their device?
Did you use your iPad Mini prior to this for FT?

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