I am unable to change my ringtone from default on my iphone 5 as well as the phone only vibrates and doesnt even play default ringtone.
Having just got iphone 5 through I have no end of problems trying to change the ringtone from default (marimba). I also have the problem that the phone only vibrates and does not even ring.I have seen posts with solutions and tried them but to no avail. Any ideas?
Thank you for your reply Lasina. The purchase was already verified by your
agents the day prior on my first call. They confirmed and noted that I paid
full price for the phone on that call. They admitted a coding error on
Verizon part and ensured that it would be corrected in 24 hours which was
in time for the pre order. .. however it was not. That's why I called a
second time. Yet the second called said they needed to confirm, like the
first call never happened. Now I am not able to pre order the iphone I
wanted and will need to wait weeks for a backorder (whether I decide to
stay with Verizon or not)
Thank you for your reply. What can be done at this point or what do I need
to do to get this cleared up. I can't afford to keep spending hours on the
phone and getting nowhere. Please help.
Thanks,
Jeff
On Sep 12, 2014 8:13 AM, "Verizon Wireless Customer Support" <
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