I am unable to click and drag songs in order to arrange them in a playlist. The tutorial says to simply highlight and drag the song to arrange them. Any suggestions? My version of iTunes is the current version.

The tutorial says to simply highlight and drag, but that does not work. Any suggestions?

Frank1029 wrote:
The tutorial says to simply highlight and drag, but that does not work. Any suggestions?
It should do. Which Playlist are you trying to re-arrange? Is it one you have created or one of the iTunes fixed ones? (Although it is possible to re-arrange the Recently Added Playlist, I would not recommend it.)

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Is the link to that wmv file publicly available? I'd like to try it to see what I can find out about it.
You could convert it (say using iFFmpeg or EasyWMV for example).
Note, vlc, like many other mac software, is downloaded as a .dmg file. If it doesn't automatically expand after downloading it then double click it. It will mount on your desktop showing an icon. You could then drag that icon to wherever you desire (i.e., copy the icon representing the mouted .dmg) or double click the icon to open it up like any other folder and drag the vlc.app program to the indicated applications folder.

For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?

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thrillhousecody
Thanks for the reply with additional information.
Recent history for Premiere Elements points to the program having problems when more than 1 video card/graphics card is
being used by the computer on which Premiere Elements is running. This observation may seem contra indicated by the fact
that you say that the program did work well about 2 years ago in the same setup. But other factors may have set in with regard
to drivers, drivers versions, and driver conflicts. But this factor, does need to be ruled in or out.
Can you disable one or the other card to determine the impact of this on your problem?
But, of prime concern with regard to video card/graphics card is the use of a NVIDIA GeForce card with Premiere Elements 10.
Even if your NVIDIA GeForce were the only card, Premiere Elements 10 will not work properly unless the NVIDIA GeForce driver
version is rolled back to about May 2013. This may be one of the major factors here.
a. Device Manager/Display Adapters and find out Driver Version and Driver Date
b. Read the background information for the Premiere Elements 10/NVIDIA GeForce issue
ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
Also see the Announcement at the top of this forum regarding the matter - also with full details of the situation and how to fix with the
driver version roll back.
Please review and consider and then we can decide what next.
Thanks.
ATR
Add On...This NVIDIA GeForce situation is specific for Premiere Elements 10. You should not expect to see the problem for
later versions of Premiere Elements.

ITunes won't launch on my MacBook Pro. The icon just bounces. I restarted my computer and it still won't open. Any suggestions?

iTunes won't launch on my MacBook Pro. The icon just bounces. I restarted my computer and it still won't open. Any suggestions?

Try redownloading it from:
http://www.apple.com/itunes/download
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HT1725 I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

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Hi Little Orchard,
Welcome to the Support Communities!
Are you downloading to a computer or an iPhone, iPad or iPod Touch? I would first suggest signing out of the iTunes Store and restarting your computer or device. Then log in and look for your purchases again. If you are still not able to access your content the article below will get you connected with the iTunes Store Support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

I'm all Mac across the board: iPhone 5, Macbook Pro, Apple TV etc. I can't get the movies I've purchased on my Apple TV to appear in my iTunes library for viewing- Any suggestions? I have iTunes Match turned on and everything.

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Thanks Terence! I can see iTunes library from neither iPhoto or iMovie . I'll check on iTunes forum.

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If images are missing then check that you aren't blocking images from some domains.
*Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
*Check that images are enabled: Tools > Options > Content: [X] Load images automatically
*Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
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There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Images_or_animations_do_not_load

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Hello evelyn35,
The following article can help restore iTunes' connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

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Try placing the iPod in recovery mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

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Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario

I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library and won't let me redownload. Any suggestions?

I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library and won't let me redownload. Any suggestions?

Skippy2121 wrote:
I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library
Sync your iPhone to iTunes to copy the iTunes purchases to the computer.
Or iTunes prefs > Store.
Tick Show iTunes in the Cloud purchases then click the Cloud icon after the song names to download them.

My new iPod plays the music over and over again. It does not stop and the volume buttons have no effect. What can I do? The RESTRICTIONS require a a passcode and I don't have one. Any suggestions?

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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup.
In order to restore with the unknown Restrictions passcode you will likely have to place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
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iOS: Back up and restore your iOS device with iCloud or iTunes
- Last,
- Restore to factory settings/new iOS device.

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Then contact iTunes:
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From a Kappy post
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2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
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Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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I am unable to click and drag songs in order to arrange them in a playlist. The tutorial says to simply highlight and drag the song to arrange them. Any suggestions? My version of iTunes is the current version.

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