I am unable to Complete/Update Adobe ID profile
I recently upgraded to CC. I keep getting prompted to Complete/Update Adobe ID profile
A web page gets launched which asks for my address. When I press submit it says Your entry does not match standard addresses in our verification listings. You can continue with the address as you entered it or return to the previous screen to edit your entry.
Pressing "Use this address" just returns me to the Enter my address page. What is considered a valid address? How do I get out of this loop and finish activating my ID?
Your entry does not match standard addresses in our verification listings. You can continue with the address as you entered it or return to the previous screen to edit your entry.
I am having the exact same issue, been the same since about August.
I've tried entering the address in goodness knows how many different ways.
InDesign CC, Illustrator CC and Dreamweaver CC all cause the issue from time to time, usually the first use after startup/reboot.
I'm using a Mac Pro, Mavericks (previously ML) and am based in the UK with a UK billing and shipping address.
Curiously, they have no problem taking my money every month, so I'm sure the issue is just a glitch. :-)
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I'm not sure if this is what you mean but here are the contents of the files.
Flash install file:
=O====== M/10.1.85.3 2010-10-08+00-44-39.812 ========
0000 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player.exe"
=X====== M/10.1.85.3 2010-10-08+00-45-07.484 ========
=O====== M/10.1.85.3 2010-10-18+02-47-46.906 ========
0000 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player.exe"
=X====== M/10.1.85.3 2010-10-18+02-48-34.515 ========
=O====== M/10.1.85.3 2010-10-18+03-23-03.578 ========
0000 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player.exe"
=X====== M/10.1.85.3 2010-10-18+03-23-10.984 ========
=O====== M/10.1.85.3 2010-10-18+03-26-51.531 ========
0000 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player.exe"
=X====== M/10.1.85.3 2010-10-18+03-26-58.250 ========
=O====== M/10.1.102.64 2010-11-26+02-10-25.500 ========
0000 00000010 "C:\Documents and Settings\Owner\My Documents\Downloads\install_flash_player.exe"
=X====== M/10.1.102.64 2010-11-26+02-11-49.531 ========
=O====== M/10.1.102.64 2010-12-12+02-52-35.562 ========
0000 00000010 "C:\Documents and Settings\Owner\My Documents\Downloads\install_flash_player(2).exe"
0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0004 00001036 Software\Opera Software/Last CommandLine 2
0005 00001036 Software\Opera Software/Last CommandLine 2
0006 00001036 Software\Opera Software/Plugin Path 2
0007 00001036 Software\Opera Software/Plugin Path 2
0008 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0009 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_Plugin.exe
0010 00000017 C:\WINDOWS\system32\Macromed\Flash
=X====== M/10.1.102.64 2010-12-12+02-53-03.375 ========
=O====== M/10.1.102.64 2011-02-09+03-11-39.328 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_Plugin.exe" -update plugin
=X====== M/10.1.102.64 2011-02-09+03-11-53.546 ========
=O====== M/10.1.102.64 2011-02-17+04-37-53.998 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_Plugin.exe" -update plugin
=X====== M/10.1.102.64 2011-02-17+04-38-04.545 ========
=O====== M/10.1.102.64 2011-03-05+17-29-12.812 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_Plugin.exe" -update plugin
=X====== M/10.1.102.64 2011-03-05+17-29-48.906 ========
=O====== M/10.2.152.32 2011-03-07+00-55-18.795 ========
0000 00000010 "C:\Documents and Settings\Owner\My Documents\Downloads\install_flash_player(3).exe"
0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0004 00001036 Software\Opera Software/Last CommandLine 2
0005 00001036 Software\Opera Software/Last CommandLine 2
0006 00001036 Software\Opera Software/Plugin Path 2
0007 00001036 Software\Opera Software/Plugin Path 2
0008 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0009 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe
0010 00000017 C:\WINDOWS\system32\Macromed\Flash
=X====== M/10.2.152.32 2011-03-07+00-56-36.240 ========
=O====== M/10.2.152.32 2011-03-28+22-51-43.015 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
=X====== M/10.2.152.32 2011-03-28+22-51-49.687 ========
=O====== M/10.2.152.32 2011-04-05+23-40-06.000 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
=X====== M/10.2.152.32 2011-04-05+23-40-21.718 ========
=O====== M/10.2.152.32 2011-04-18+22-38-22.609 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
0001 00001039
=X====== M/10.2.152.32 2011-04-18+22-38-55.546 ========
=O====== M/10.2.152.32 2011-04-25+00-14-19.404 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
=X====== M/10.2.152.32 2011-04-25+00-14-37.107 ========
=O====== M/10.2.152.32 2011-05-03+23-05-12.796 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
=X====== M/10.2.152.32 2011-05-03+23-05-24.125 ========
=O====== M/10.2.152.32 2011-05-12+21-57-11.781 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
0001 00001039
=X====== M/10.2.152.32 2011-05-12+22-12-32.953 ========
=O====== M/10.2.152.32 2011-05-21+01-39-02.421 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
=X====== M/10.2.152.32 2011-05-21+01-39-08.843 ========
=O====== M/10.2.152.32 2011-05-30+17-16-45.859 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
0001 00000011 0
=X====== M/10.2.152.32 2011-05-30+17-22-26.140 ========
=O====== M/10.3.181.14 2011-05-30+17-22-26.218 ========
0000 00000010 "C:\DOCUME1\Owner\LOCALS1\Temp\1E.dir\InstallFlashPlayer.exe" -iv 0
0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0004 00001036 Software\Opera Software/Last CommandLine 2
0005 00001036 Software\Opera Software/Last CommandLine 2
0006 00001036 Software\Opera Software/Plugin Path 2
0007 00001036 Software\Opera Software/Plugin Path 2
0008 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0009 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe
0010 00000017 C:\WINDOWS\system32\Macromed\Flash
0011 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.181.14 2011-05-30+17-22-44.843 ========
=O====== M/10.3.181.14 2011-06-13+16-06-19.405 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe" -update plugin
0001 00001039
=X====== M/10.3.181.14 2011-06-13+16-07-12.499 ========
=O====== M/10.3.181.14 2011-07-02+12-16-40.167 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe" -update plugin
0001 00001039
=X====== M/10.3.181.14 2011-07-02+12-16-53.150 ========
=O====== M/10.3.181.14 2011-07-14+18-52-27.468 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe" -update plugin
=X====== M/10.3.181.14 2011-07-14+18-53-36.187 ========
=O====== M/10.3.181.14 2011-07-19+02-17-52.781 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe" -update plugin
0001 00001039
=X====== M/10.3.181.14 2011-07-19+06-04-26.453 ========
=O====== M/10.3.181.14 2011-08-01+04-33-27.343 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe" -update plugin
0001 00001039
=X====== M/10.3.181.14 2011-08-01+04-35-03.468 ========
=O====== M/10.3.181.14 2011-08-08+16-42-08.154 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe" -update plugin
0001 00001039
=X====== M/10.3.181.14 2011-08-08+16-45-07.995 ========
=O====== M/10.3.181.14 2011-08-15+06-33-07.476 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe" -update plugin
0001 00001039
=X====== M/10.3.181.14 2011-08-15+06-35-21.093 ========
=O====== M/10.3.183.5 2011-08-16+16-44-32.312 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temp\install_flash_player.exe" -dlm -install
0001 00001025 C:\DOCUME1\Owner\LOCALS1\Temp\11B.tmp:32
=X====== M/10.3.183.5 2011-08-16+16-45-13.703 ========
=O====== M/10.3.181.14 2011-08-16+17-35-10.203 ========
0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe -maintain plugin
0001 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe 5
0002 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0004 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 00001021
0007 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0008 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0009 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0010 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0011 00001036 Software\Opera Software/Last CommandLine 2
0012 00001036 Software\Opera Software/Last CommandLine 2
0013 00001036 Software\Opera Software/Plugin Path 2
0014 00001036 Software\Opera Software/Plugin Path 2
0015 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe 5
0016 00000012
=X====== M/10.3.181.14 2011-08-16+17-35-53.937 ========
=O====== M/10.3.183.5 2011-08-16+17-39-09.765 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temp\install_flash_player.exe" -dlm -install
0001 00001025 C:\DOCUME1\Owner\LOCALS1\Temp\12D.tmp:32
=X====== M/10.3.183.5 2011-08-16+17-39-32.625 ========
=O====== M/10.3.183.5 2011-08-16+17-44-40.093 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temp\install_flash_player.exe" -dlm -install
0001 00001025 C:\DOCUME1\Owner\LOCALS1\Temp\12D.tmp:32
=X====== M/10.3.183.5 2011-08-16+17-44-59.890 ========
=O====== M/10.3.183.5 2011-08-16+17-48-18.234 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temp\install_flash_player.exe" -dlm -install
0001 00001025 C:\DOCUME1\Owner\LOCALS1\Temp\12D.tmp:32
=X====== M/10.3.183.5 2011-08-16+17-48-37.968 ========
=O====== M/10.3.183.5 2011-08-19+23-38-11.437 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001025 C:\DOCUME1\Owner\LOCALS1\Temp\2FF.tmp:32
=X====== M/10.3.183.5 2011-08-19+23-38-49.250 ========
=O====== M/10.3.183.5 2011-08-19+23-40-00.921 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\81WBLRDS\uninstall_flash_player[1].exe" -force
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0005 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0006 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0007 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0008 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0010 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0012 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0013 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0014 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0015 00000018
0016 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0017 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0018 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0019 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0020 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0021 00001021
0022 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0023 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0024 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0025 00001018
0026 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0027 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0028 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0029 00001019
0030 00001020
0031 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0032 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0033 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0034 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0035 00001021
0036 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0037 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0038 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0039 00001048
0040 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0041 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0042 00000018
0043 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0044 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0045 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0046 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0047 00001036 Software\Opera Software/Last CommandLine 2
0048 00001036 Software\Opera Software/Last CommandLine 2
0049 00001036 Software\Opera Software/Plugin Path 2
0050 00001036 Software\Opera Software/Plugin Path 2
=X====== M/10.3.183.5 2011-08-19+23-40-26.046 ========
=O====== M/10.3.183.5 2011-08-19+23-41-28.234 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001025 C:\DOCUME1\Owner\LOCALS1\Temp\2FF.tmp:32
=X====== M/10.3.183.5 2011-08-19+23-41-44.812 ========
=O====== M/10.3.183.5 2011-08-19+23-42-51.687 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001025 C:\DOCUME1\Owner\LOCALS1\Temp\302.tmp:32
=X====== M/10.3.183.5 2011-08-19+23-43-28.671 ========
=O====== M/10.3.183.5 2011-08-20+01-35-31.703 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\81WBLRDS\uninstall_flash_player[1].exe" -force
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0005 00001018
0006 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0007 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0008 00001019
0009 00001020
0010 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0011 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0012 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0013 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0014 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0015 00001021
0016 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0017 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0018 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0019 00001048
0020 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0021 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 00001018
0023 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0024 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0025 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0026 00001019
0027 00001020
0028 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0029 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0030 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0031 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0032 00001021
0033 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0034 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0035 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0036 00001048
0037 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0038 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0039 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0040 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
0041 00001036 Software\Opera Software/Last CommandLine 2
0042 00001036 Software\Opera Software/Last CommandLine 2
0043 00001036 Software\Opera Software/Plugin Path 2
0044 00001036 Software\Opera Software/Plugin Path 2
=X====== M/10.3.183.5 2011-08-20+01-35-57.062 ========
=O====== M/10.3.183.5 2011-08-20+01-38-31.203 ========
0000 00000010 "C:\Documents and Settings\Owner\Local Settings\Temp\install_flash_player.exe" -dlm -install
0001 00001025 C:\DOCUME1\Owner\LOCALS1\Temp\3B4.tmp:32
=X====== M/10.3.183.5 2011-08-20+01-38-51.718 ========
=O====== M/10.3.183.5 2011-08-20+01-44-38.703 ========
0000 00000010 "C:\Documents and Settings\Owner\My Documents\Downloads\uninstall_flash_player.exe" -force
0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0005 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0006 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0007 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0008 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0015 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0018 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0019 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0020 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0022 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0023 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0024 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0025 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0027 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0028 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0029 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0030 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0031 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0032 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0033 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0034 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0035 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0036 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0037 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0038 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0039 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0040 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0041 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0042 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0043 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0044 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0045 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0046 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0047 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0048 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0049 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0050 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0051 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0052 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
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=X====== M/10.3.183.5 2011-08-20+01-45-48.328 ========
=O====== M/10.3.183.5 2011-08-20+01-46-00.968 ========
0000 00000010 "C:\Documents and Settings\Owner\My Documents\Downloads\uninstall_flash_player(1).exe" -force
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=X====== M/10.3.183.5 2011-08-20+01-46-16.671 ========
=O====== M/10.3.183.5 2011-08-20+01-46-20.906 ========
0000 00000010 "C:\Documents and Settings\Owner\My Documents\Downloads\uninstall_flash_player(1).exe" -force
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0053 0000102 -
Unable to Complete Update 10.10.3
- I click update
- It immediately downloads 456mb
- It then claims the rest is going to take between 20 hours to 1 day and 13 hours
- After about 15 minutes, it stops updating and tells me that my computer is ready to restart
- I click restart, and then a message pops up as followed... "Available updates have changed. Click 'Show Details' to see the available updates."
- I click show details, the box disappears and I then have the option to click 'Update' again. i.e. I return back to step 1.
I've repeated that process about 6 times now. I've restarted the computer, and nothing changes.
**UPDATE
Now when I click Update, it just tells me that my computer is ready to restart and that I can do it now or later. I click now, and then I get the same "Available updates have changed. Click 'Show Details' to see the available updates" message. It does not even start to download it at any point.This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I responded to install new software message and was asked to restart--I did that--went to lunch and when I returned my screen showed the message that said, "unable to complete update for unknown reason" or something to that regard-and asked me to restart. I tried to restart and now see the apple but the time scroll is in an unending loop and my computer will not boot.-I recently installed snow leopard in order to be able to sync my mobile me accounts--since then my computer runs hot. Not sure if that has anything to do with current issue.
You will need to reinstall Snow Leopard:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the appropriate Combo Updater to return to the Snow Leopard version you prefer from support.apple.com/downloads/. -
Unable to launch File sync and to update Adobe Exchange panel in Illustrator CC 2014
I suppose that these two problems might be related, as I need the file sync to sync the extensions?
Anyway, I’m unable to launch a file sync, and when I update the Adobe Exchange panel in Illustrator, it asks for a reboot, and after the reboot, it asks again for an update…
Thanks for the help!I've since received information of a workaround - listed in a different thread: Unable to install non-standard updates - Cannot launch/update Adobe Digital Publishing for InDesign CC 2014
Try the following to enable updates:
1) Navigate to C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0 and you will find a .dat file ( AdobeUpdaterAdminPrefs.dat).
2) Please open the file in question and you will find a line item : <Suppressed>1</Suppressed> .
3) Please change the Value from 1 to 0 and save the file back in the same location.
On a Mac, essentially the same, however location: /Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
I was given further advice that DPS toolkit updates are not available when you create the deployment package from Adobe Application Manager Enterprise Edition on Mac OS. (I believe this may be the same using Creative Cloud Packager as you've found)
Deployment DPS Toolkit Update| AAMEE |Mac OS
The above article suggests that you can download and install the DPS update silently, however, an end user must be logged into computer - not really feasible for enterprise environments.
So I guess the process for this would be:
1)Copy the contents of the DPS update package to remote machine
2)Enable updates by modifying the AdobeUpdaterAdminPrefs.dat file
3)Remotely launch the DPS update silently (when someone is logged onto machine)
4)Disable updates again when complete... -
I have been using the Adobe Digital for years. All of a sudden, I am unable to complete a download
I have been using Adobe Digital for years. All of a sudden , I am unable to complete a download from my library to the Adobe Digital. Can anyone help?
Has anything happened like an update to Digital Editions?
Two possibilities come to mind:
between them they are the answer to a large number of ADE problems, but I can't promise they will help in your case.
Also, a third possibility at the bottom.
1) ~~~~~
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
2) ~~~~~~~~~
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
3) ~~~~~~~~~~
extension of (2). ADE2.0 will often not work with Overdrive library books if a Sony eReader is plugged in.
It isn't just that it won't interact with the Sony, it won't even operate properly on the book within ADE on the computer. -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
Hi, I have a iphone 4 with IOS 5.1.1 baseband 04.12.01 AT&T recently release me but I have presented a problem with the activation of the device, I have restored and updated and I get a message saying WE'RE SORRY, WE ARE UNABLE tO COMPLETE wITH YOUR ACTIVATION AT tHIS MOMENT, PLEASE TRY AGAIN LATER, OR CONTACT CUSTOMER CARE would like to know which means that message and I have to do to activate hopefully help me with this problem and I have 3 months with the phone saying same message ...
thank you very much ...but can not be unlocked
If the phone was NOT unlocked, it can't work or be activated with any other carrier than AT&T. It CAN'T be used with Tigo or Movistar.
Your post makes very little sense. Maybe you can get some help with English. -
Question
I have a MacBook and I am unable to successfully update Firefox. I click "Update Firefox" and it's starts updating but never completes the process. I sometimes leave it for hours and it's still updating! It's almost as if something is blocking it ffrom completing the process. Please helpNext time an app update gets stuck try a reset. Press and hold both the home and power buttons for10-15 seconds till the Apple logo appears. Then release both buttons. Wait till your iPad starts on it's own. Try now. Also YouTube is still available. If you can't find it the the app store go to the bottom of the app store page and tap purchased. All your deleted apps will be listed and you can reinstall YouTube from there.
-
Unable to install updates nor exclusive features; Adobe Application Manager damaged?
I've acquired a Spanish student's subscription of Adobe Creative Cloud, and downloaded Photoshop CS6 Extended, Flash CS6 Professional and Illustrator CS6. However, I have two issues related to downloading updates:
When I try to update or download an application, the Adobe Application Manager shows the message "Downloading error | Adobe Application Manager is damaged and it is necessary to resinstall it. Download it now or contact with customer's support."
However I reinstalled AAM three times, but instead of reinstalling, shows the message "Updating Adobe Application Manager" and after the installation, running AAM again shows the same message.
I cannot access to the Adobe Creative Cloud exclusive features of Photoshop and Illustrator, showing the application as if it was activated by a serial, and not by subscription.
I am using a Windows Vista 32-bit operating system.
Update: The version of AAM is 6.2I have the same issue, particularly with Pixel Bender 2.5, all the other upgrades get installed correctly without trouble but this one always fail, the message I get is the same one every time:
Adobe Pixel Bender Toolkit 2.5 Update
Installation failed
Can you point me in the right direction? It seems to me that the patch is faulty.
Thanks.
Update 01/15/2011
Here's another update on my issue with Adobe Application Manager, I just realized today that actually none of the available upgrades got installed. Although it only marks an error with Pixel Bender, other components such as Photoshop, Premiere and others aren't being upgraded either even when the program tells you otherwise, what I mean is that for example there's Photoshop 12.0.2 available for download so I click on "Update"; the files get downloaded and installed with no error message being displayed but when I check the software it is still version 12.0.1, the same is happening with Premiere and another one, can't remember which one.
This is additional to the issue of Pixel Bender being unable to upgrade.
Please advise,
Thanks,
David.
Update 01/16/2011
I tried to download all the available updates individually from the Adobe website, the only one that went through was Photoshop, but then when I double clicked it to install it the same faulty application manager launched and I got the same behavior than before, it runs the installation and displays a message that states that everything was installed correctly, yet there no upgrade performed.
All the rest of the available downloads failed to mount.
Also the speed for download is excessively low, I checked my connection and the issue is not on my end, but yours.
This is starting to become very frustrating. -
Unable to Update Adobe Acrobat XI Pro 11.0.06
Using Windows 7:
Updates doe not complete. After the update starts, it suddenly stops, backs out and gives me error message 1603. How do I complete updates?Hi Narfla,
Please try the steps mentioned in the link below and check.
http://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html
Regards,
Anand -
I have been trying for 2 weeks now to update Adobe Muse (and now other Adobe programs as well) via the Creative Cloud application manager. It notifies me that I have 2 new updates available, Muse and also now ReFlow, but whenever I click 'update' the application manager begins to update, but everytime it gets to 35% it just hangs there and stays there (which also starts to make my laptop run very hot). Is anyone else having this problem with the Creative Cloud and Muse? Or any other program(s)? As I said this has been going on for two weeks now.
Have you tried uninstalling Muse completely > quitting Creative Cloud Desktop app > relaunching Creative Cloud Desktop app > installing Muse?
Thanks,
Vikas -
my iphone 6 plus after updating to IOS 8.2 seems to have a problem with the touch id witch doesn't work neither in home unlock nor in app store and when i'm trying to add a new fingerprint it says ''failed unable to complete touch id setup.Please go back and try again'' . I have multiple fingerprints and none of them appear to work.
Hi Giannis,
If you are having an issue with Touch ID not functioning as expected, I would suggest that you troubleshoot using the steps in this article -
Use Touch ID on iPhone and iPad - Apple Support
Start with the section titled Clean the Touch ID sensor and then Get help with Touch ID.
Thanks for using Apple Support Communities.
Sincerely,
Brett L
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