I am unable to connect a adobe

I am unable to connect to adobe

What product or service are you trying to use? Could you provide some more detail about what you're unable to connect to?
-David

Similar Messages

Unable to connect to adobe servers

Hello,
Today I opened creative cloud and the apps section says that it is unable to connect to the internet. I got the message saying that it couldn't reach the adobe servers. I have also checked the status of the adobe servers to see if they were down but they weren't. This has never happened before and that section has worked without any problems a couple of days ago. I have checked my connection. firewall, and have uninstalled and reinstalled creative cloud. Please help?
Asus laptop running Windows 8.1
Thanks,
D

Sign in, activation, or connection errors | CS5.5 and later

Unable to connect to adobe servers on CC

Hey I payed for CC a couple nights ago and have yet to be able to download and install any of the programs. I have followed all the trouble shooting directions on the site but I still get the Download Error - Unable to reach Adobe servers. Please check connectivity etc... I'm clearly on the internet posting this, I have disable ALL firewalls, I deleted the host activate lines and checked the certificate. Still nothing. I desperately need to get this fixed so I can get my school work done. What else can I do?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Adobe Connection Manager unable to connect to Adobe Servers

Hello,
I have found many threads for that topic, but non helped me solve my issue.
I haven't been using my application in quite a few months. A few weeks ago I started again and always get the message that my membership could not be verified because it cannot connect to the Adobe Servers. I started the Application Manager and get the same message there.
I tried everything in this document: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and all steps are successful
I tried to connect my laptop directly with the LAN cable to the modem, still no success
I don't use any Proxies.
I disabled my firewall and Antivirus, Spyware, etc. applications, still it says it cannot connect.
I tried to download the Desktop Application, but also get the message it cannot connect to the servers.
I really do not know what to check anymore. I have no problems with secure sites or anything else I am using.
Any suggestions what else could be the problem?
Side note: It says to set the clock correctly. What time yone does it check against? My Windows is German, he CC is German, I am in Germany and use the correct timezone. I often use the US formatting of numbers and date formats, because I need it hat way for work. I tried it with both US and German settings, though. Makes no difference.
Thank you!

If you are a home user then enable the Hidden admin, restart and try to update/activate. Check here for instructions on enable/disable Hidden admin : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/
If connected to corporate network then contact your IT department to see if Firewall or Proxy server is blocking the activation.
Thanks!
Ankit

I am unable to connect to Adobe servers in order to verify licenses and access Photoshop.

I was an idiot and did not update my payment plan after my wallet was lost, resulting in being unable to use the photoshop software. When I did update my payment plan, I received a pending $1 charge, and the inability to access the software still. Any help?

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
For anything else contact support by web chat or phone.
Mylenium

Unable to connect to Adobe clour to authorize my software

Hello,
I have a cloud account through my company (Dentsply Implants). I just accessed Adobe Acrobat and installed it. When I try and use the Adobe cloud provided link to license the product (Adobe Acrobat.com) I am unable to.
When I try within IE8 to page doesn't open;
When I try in Google Chrome, I am caught in a 'hourglass/blank screen with Adobe.com' perpetual loop; and
When I try in Firefox I get the screen listed below
I can log into my cloud account, and I had tried re-installing the software, but it loads to 35% and stops.
The software that did load on my computer is an unregistered 'trial' version.
How can we resolve this.
The IT people from my company looked into this last friday and they stopped when we got the below Firefox screen, but I see it's the same today.
Firefox screen when accessing the cloud link:
regards,
Roger Smith

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

LR 5 won't connect to Adobe

Hi. I just finished putting the new Serial Number in my LR 5 update. It tells me I am unable to connect with Adobe because, I am not connect to the internet. When I click on "Check for updates" It says (The Version Check was unsucessfull) I tried just putting in the S.N. It told me I was not connected, I uninstalled the trial version and installed from the up-date CD, same results. Any ideas what is wrong??? I am connected to the internet. I am able to get on line, and also get e-mail.
Thank you

Quote. "I was told by your Tech. Support people that all I had to do was to put in the new S.N. which I did"
This is a user to user forum, so the regular people who post here are users just like yourself, trying to help, not Adobe employees unless you see a "Staff" name nex to their name. I am not sure why your internet connection is not allowing you to get confirmation of your Serial number.
When you go to the help menu in Lightroom and click on "About Adobe LR 5" and "System Info" you should get pop up wimdows like the following screen shots.
Note I have deleted most of my serial number. You do not want to display this.

Deactivate but no connection to Adobe servers

I want to upgrade my OS on my desktop and need to deactivate PS CS4 before I format the disk but when I try to deactivate PS answers "Unable to connect to Adobe servers" which is strange since I have internet connection and can surf here and write this in Adobe forums
I have also disabled the firewall but no change.
How do I solve this?
/Jens

Thanks Bill, but that seems incorrect. Called first Technical and after your post also the Customer Support and they said the same thing. They cannot deactivate. The advice was to just go ahead with the upgrade without removing PS and then if I run into some problems when I reinstall I can contact them again.
I am thinking "why is there then an option to deactivate if it not works". Seems unnecessary.
Will do the upgrade later today hope it works

Unable to connect Adobe.

I am having a serious probelm that I couldn't solve for days.
I have subscribed to Adobe Creative Cloud. I have installed Adobe Application Manager to my MacBookAir and it worked without any problems. Later I have installed it to my iMac and used without any problems but a few days ago it suddenly started to give error while opeening of Adobe Applicaion Manager afterwards I write my Adobe ID and Password. "Unable to connect Adobe." At the same time I tried to connect with My MacBookAir with same wireless and there is no problme either with internet connection or Abobe subscription. A few days agao I had connected to Adobe Support Chat and I had done whatever they said but the problem hadn't been resolved. I have cleared hosts file, uninstalled all Adobe applications and files and tried to reinstall, controlled firewall off but nothing solved the problem.
I am in great problem. And for my job I need my applications. Would you please help me or give me solution ideas?

Something is blocking communication across the network. I suspect it is something on your computer. It may be a software (anti-virus perhaps) or a firewall.
If you connect to the internet via a proxy server, it may be blocking communications. Some details in the following thread as well: http://forums.adobe.com/message/4834130
So, try switching off your anti-virus/firewall for a while and see if you're able to connect. Let us know how it goes.

Published pdf form is unable to connect with database

Hi Guys!
I have created a PDF form using Adobe Live Cycle Designer which have some text fields namely RECORD and NAME. I have connected this form with a Database. When I enter a record in the RECORD number field the NAME field of this form has been populated with the help of XFA Script which is written on the exit event of the RECORD text field. When we publish this form, a new interactive PDF is created which works fine and populates the NAME field from the an SQL database but when I access this PDF form (which is located on a shared location) from some another location (not on the same machine where i designed this form) it is unable to connect to the database and does not work as expected.
I think there is some thing i am missing for the database connectivity.
If any body on this forum can help me out.
thanks
Here is the Script for the above form which i used to populate the NAME FIELD on the basis of enetered RECORD number.
----- Document.Page1.txt_MRN::exit: - (JavaScript, client) -----------------------------------------
/* This dropdown list object will populate two columns with data from a data connection.
sDataConnectionName - name of the data connection to get the data from. Note the data connection will appear in the Data View.
sColHiddenValue - this is the hidden value column of the dropdown. Specify the table column name used for populating.
sColDisplayText - this is the display text column of the dropdown. Specify the table column name used for populating.
These variables must be assigned for this script to run correctly. Replace <value> with the correct value.
var sDataConnectionName = "DataSource"; // example - var sDataConnectionName = "MyDataConnection";
var sColHiddenValue = "RecordNum";   // example - var sColHiddenValue = "MyIndexValue";
var sColDisplayText = "Name";   // example - var sColDisplayText = "MyDescription"
// Search for sourceSet node which matchs the DataConnection name
var nIndex = 0;
while(xfa.sourceSet.nodes.item(nIndex).name != sDataConnectionName)
nIndex++;
//var oDB = xfa.sourceSet.nodes.item(nIndex);
var oDB = xfa.sourceSet.nodes.item(nIndex).clone(1);
oDB.open();
oDB.first();
// Search node with the class name "command"
var nDBIndex = 0;
while(oDB.nodes.item(nDBIndex).className != "command")
nDBIndex++;
// Backup the original settings before assigning BOF and EOF to stay
var sBOFBackup = oDB.nodes.item(nDBIndex).query.recordSet.getAttribute("bofAction");
var sEOFBackup = oDB.nodes.item(nDBIndex).query.recordSet.getAttribute("eofAction");
oDB.nodes.item(nDBIndex).query.recordSet.setAttribute("stayBOF", "bofAction");
oDB.nodes.item(nDBIndex).query.recordSet.setAttribute("stayEOF", "eofAction");
// Clear the list
this.clearItems();
// Search for the record node with the matching Data Connection name
nIndex = 0;
while(xfa.record.nodes.item(nIndex).name != sDataConnectionName)
nIndex++;
var oRecord = xfa.record.nodes.item(nIndex);
// Find the value node
var oValueNode   = null;
var oTextNode   = null;
var sRecordNum = $.rawValue;
for(var nColIndex = 0; nColIndex < oRecord.nodes.length; nColIndex++)
if(oRecord.nodes.item(nColIndex).name == sColHiddenValue)
oValueNode = oRecord.nodes.item(nColIndex);
else if(oRecord.nodes.item(nColIndex).name == sColDisplayText)
oTextNode = oRecord.nodes.item(nColIndex);
var found= 0;
while(!oDB.isEOF())
if (oValueNode.value== sRecordNum)
txt_FirstName.rawValue = oTextNode.value;
txt_LastName.rawValue = oTextNode.value;
found = 1;
break;
//this.addItem(oTextNode.value, oValueNode.value);
   oDB.next();
   if (found == 0)
    txt_FirstName.rawValue = "";
    txt_LastName.rawValue = "";
// Restore the original settings
oDB.nodes.item(nDBIndex).query.recordSet.setAttribute(sBOFBackup, "bofAction");
oDB.nodes.item(nDBIndex).query.recordSet.setAttribute(sEOFBackup, "eofAction");
// Close connection
oDB.close();

Finally achived the database connectivity for the published pdf form developed in the Adobe LiveCycle Designer 8.0.
There must be the same driver version of the DSN on both machines. The machine which published the form and the one accessing it.
Use the Admin account to add the DSN on both machines.
Get rid of the error: Connection for Source "DataConnectionName" failed because the environment is not trusted.
Thanks
AbdulHafeez

'unable to connect' and index.php

Hi.
I am developing a Web Site and index.php is my point of entry.
Document Root     Library/WebServer/Documents
so my path is:       Library/WebServer/Documents/dwwdSite
httpd.conf file is modified to add index.php and have it listed first.
<IfModule dir_module>
DirectoryIndex   index.php   index.html
<IfModule>
Troubleshooting:
I was using Netbeans IDE and when I ran index.php it opened in the browser.
When I launched 'any' of my index.php files from Netbeans IDE, they opened correctly in the brower
I am NOW using DreamweaverCC and when I run the index.php Error Message ' Unable to Connect'.
For the last 2 days I have been working on this and I am completely stuck.
This morning I thought of another way to test the 'unable to connect' error.
I decided to copy this same file into Netbeans IDE and I NOW get the same Error Message ' Unable to Connect'
when running index.php from Netbeans.
Somehow, my settings are not correctly configured anymore.
Here are my screenshots from Dreamweaver > manage sites.
I believe that this is a rather simple fix that I am somehow not seeing.
Maybe some can spot some mistake.
I appreciate your help and explanation.

Hi Sudarshan.
You have been very kind and very clear in your explanation.
One of the very best that I have ever communicated with on this forum !
I have checked many, many things.
I wanted to make certain that I killed apache and restarted it.
I do not think it is RUNNING at all.
1.
myNameMacBookPro:~ myName$ pwd
/Users/myName
2.
myNameMacBookPro:~ myName$ ps -ax | grep http
1892 ttys000    0:00.00 grep http
3.
myNameMacBookPro: myName$ hostname
local
4.
myNameMacBookPro:etc myName$ cd apache2
reginaMacBookPro:apache2 myName$ ls
extra            httpd.conf.pre-update    mime.types        other
httpd.conf        magic            original        users
5.
myNameMacBookPro:apache2 myName$ sudo nano httpd.conf
myNameMacBookPro:apache2 myName$ sudo apachectl -k restart
Syntax error on line 1 of /private/etc/apache2/users/myNameBU.conf:
Invalid command '{\\rtf1\\ansi\\ansicpg1252\\cocoartf1187\\cocoasubrtf370', perhaps misspelled or defined by a module not included in the server configuration
httpd not running, trying to start
myNameMacBookPro:apache2 myName$
6.
The above code may be a hint at part of the problem.
I created myNameBU.conf as a backup when I was editing the file.
QUESTION. Why is /private/etc/apache2/users/myNameBU.conf:
being referenced above ?
7.
I scanned my ports from preferences and found these two which I believe are what you stated they should be.
port 80 is html
port 8080 is html-alt
8.
I have modified this line and tried it both ways restarting apachectl each time.
AllowOverride None
AllowOverride All
9.
And here is a part of my httpd.conf.
excerpts.
httpd.conf
# User/Group: The name (or #number) of the user/group to run httpd as.
# It is usually good practice to create a dedicated user and group for
# running httpd, as with most system services.
User _www
Group _www
# DocumentRoot: The directory out of which you will serve your
# documents. By default, all requests are taken from this directory, but
# symbolic links and aliases may be used to point to other locations.
DocumentRoot "/Library/WebServer/Documents"
# Each directory to which Apache has access can be configured with respect
# to which services and features are allowed and/or disabled in that
# directory (and its subdirectories).
# First, we configure the "default" to be a very restrictive set of
# features.
<Directory />
    Options FollowSymLinks
    AllowOverride None
    Order deny,allow
    Deny from all
</Directory>
10.
I took a look at this too.
usr/bin
#path to httpd binary including options if necessary
HTTPD = "usr/sgin/httpd"
# pick up any environmental variables if test - f /usr/sbin/envvars; then ./usr/sbin/envvars
fi
STATUSURL = "http://localhost:80/server-status
11.
Just a reminder.
I started writing .php scripts with Netbeans IDE.
The programs ran: I got output in the brower. Things worked just fine !
I started writing .php scripts with DreamweaverCC.
The programs NEVER ran.
I have always gotten 'Unable to Connect"
Firefox/Safari can't establish a connection to the server at localhost.'
12.
QUESTION.
At one point I was on the phone with a member of the Adobe Technical Support Team.
They connect to my desktop (only) remotely. I am very cautious about this.
Could something have been inadvertently changed when they did this ?
They do need to connect through a PORT - yes ?
This is very frustrating and I am loosing days of work.
I want to get back to Web Development
I love Adobe products but this should not be such a huge obstacle.
When I called Technical support (after much troubleshooting individually and on this forum)
the fellow told me that the ONLY support FTP - not LOCALHOST.
This makes no sense. People develop 'locally' then put it ftp it in the production stage.
Again, I appreciate your assistance.

Unable to connect with Kuler Air app and Extension

Hi,
I am unable to connect Adobe Kuler Desktop(Air app). I can't login through the app. Only thing I can see when I launch the app is the RGB rotating, even after an hour.
I tried reinstalling the app two three time. No way. same issue persits.
I tried to connect through a proxy server enable and through a direct connection. same issue.
Not only the Kuler Desktop, but the plugin also has the same problem.
Please help.

Hello, I was getting the same RGB loading... issue, however I was able to Sign In at the bottom with my Adobe ID, and then themes started loading when I selected from the dropdown (e.g., Most Popular). It's a little slow, but seems to be working.

PS Elements 5.0, Unable to Connect to Editor Application

I open a photo in the Organizer. When I try going to Edit-Quick Fix, I get "Unable to Connect to Editor Application". I am abe to go to Ful Edit, from the Organizer and then to Quick Fix from te Full Editor.
After "fixing" the photo, in Quick Fix, I do a save as, which the program does, but when I go back to the Organizer the thumbnail is blank with an hour glass in it. The photo is still in te organizer, just not visible. Does anyone know what is going on? I did update to Adobe Reader 9, yesterday. Could this have caused a problem?
I am using Windows XP, with PS Elements 5.0.

Since I posted this question I have deleted 400 + pictures that I recently added to the organizer and it seems to have solved the problem of opening the editor. However when I open a photo in the organizer and then open the editor and make "fixes", the thumbnail does not appear in the organizer when I do a "save as" and leave the editor. All I see in the organizer is a blanked out spot with an hour glass where the photo should be. The organizer will still open the photo, just no thumbnail. Any suggestions?
Does anyone know if there are any limitations on the number of photos the organizer can accommodate?

Using Bridge CS5 exporting to flickr get error message "Unable to connect to Flickr, please check your internet connection and try again."?

using Bridge CS5 to exporting to flickr, but get error message "Unable to connect to Flickr, please check your internet connection and try again." please help?

I'm experiencing the same problem. Don't think I can help, but maybe I can offer an explanation. It looks as if Flickr has changed their API and Adobe will need to update the export plugin to comply to get it working again. I found this announcement on Flickr:
Flickr: The Help Forum: [Official Thread] Flickr API switching to https-only on June 27th, 2014!

Application cannot proceed. Internal error occured. Contact your administrator. Error msg: Unable to connect to the database. Please make sure the database information specified in admin/includes/config.php are correct.

After clicking in email link, I get the following message on Firefox page : " The application cannot proceed!
An internal error occured. Please contact your administrator and describe the steps you took before you encounter this error message.Error msg: Unable to connect to the database. Please make sure the database information specified in admin/includes/config.php are correct."
The email asked to install the latest Adobe Flashplayer version to have it working. I installed it, also updated my plug-ins and checked in safe mode that the extensions were not the problem. I also deleted the cookies an cache. Nothing seems to be working so far. I have the lastest version of Firefox 8.0.1 as well as Roboform 7. I noticed that the latest Firefox version has (x86) tagged to it. Does it refers to an 86 bits because my computer uses 32 or 64 bits only. I tried also different browsers and the message kept appearing. How do I resolve this problem?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

I am unable to connect a adobe

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