I am unable to connect to the Itune Store, it says the network connection timed out. The internet is working for everything else. Any idea?

I can no longer connect to the ITunes Store. CAn you help? When I do the diagnostics it says Securie link to itunes store failed.

I think I may be having the same problem. "We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." All tests pass the diagnostics. iPhone restored to factory settings in DFU mode, but when beginning to sync I get this error message. I've been searching online for fixes and tried several suggestions, but nothing worked so far. (disabled antivirus, firewall, ie settings, uninstall/reinstall itunes...) I'm getting very frustrated & hoping someone on here can help.

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TS1424 I have already downloaded wrath of the titans and watched it through but a download of the movie in the iTunes store still remains and also keeps timing out? This is preventing me from downloading any other movies onto my iPad any suggestions?

I have already downloaded wrath of the titans and watched it through but a download of the movie in the iTunes store still remains and also keeps timing out? This is preventing me from downloading any other movies onto my iPad any suggestions?

no, i had to leave so i logged out and when i opened itunes on my mac and went into the downloads tab it only had one paused download listed. i resumed the download for the one movie listed and the other one never showed up. its been about two weeks since i initially bought the two movies so i figured something was wrong.

HT3204 every time i try to use the itunes store it says itunes could not connect to the itunes store make sure your network connection is active and try again

every time i try to use the itunes store it says make ure your connection is active and try again

Hi 1626army,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting the error message you are seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy

Fixes for error message "iTunes could not connect to the iTunes Store. A secure network connection could not be established. Make sure SSL 3.0 or TLS 1.0 is enabled in the Internet Options control panel, then try again."

I did not know how to restore 10.5.3.3 as one person suggested and there appears to be no support to do this that I could find. Has Apple fixed this problem for 10.6 yet?

Yes-I followed all of the instructions up to an including the changes recommened in security settings-nothing worked. My time/date is accurate, I changed internet options on Explorer insuring the proper settings under advanced, etc. At this point from reading the hassles of others it seems like the best idea is to downgrade to itunes 10.5.3 but don't know how to do that..thanks for reply

My ipad 3 won't update to iOS 6.2. I get error message saying I'm not connected to the Internet even though Internet is working for everything else.

Does anyone know why this is happening or what I can do?

If the update is not working from the iPad over wireless have you tried to update the ipad via iTunes. Here are the steps for both ways of updating your iPad http://support.apple.com/kb/HT4623

I am unable to download the update for my ipod.."the network connection has timed out". my internet is working fine, i have the latest iTunes..whats going on?

i am unable to download the update for my ipod.."the network connection has timed out". my internet is working fine, i have the latest iTunes..whats going on?

Temporarily disable/turn off your anti-virus and firewall software and try the download again.
Stedman

HT1527 I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store

I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store

I have the same problem but the solution Wendyz99 did has not been successful for me. Part of the itunes store loads on the right side where the tabs for Quick Links and Top Charts are but the center section of the page is white. Also if I click on a song that is in the top chart area it will take me to the page but I'm not able to purchase the song or preview the song.
I feel I have tried all the solutions I can find on line and even had conversations with apple tech with no help.
I have down loaded the Autoruns program and in the winstock providers I have Bonjour and Microsoft Windows Live ID Namespace Provider. I have removed Windows Live and this still does not resolve the problem. I am at a complete loss. I am running windows 7, 32bit. Someone please help!

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

Received following error message "itunes could not connect to the itunes store. make sure your network is connection is active and try again." i know the connection is active. what can i do to resolve?

received following error message "itunes could not connect with Itune store - make sure your network connection is active and try again" i know my connection is active. does anyone know how to fix this problem?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please? :)

I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please?

I'm also having this problem I've already tried changing the year stuff and its still the same I succeeded once when I toggled my credit card account but after that the same problem occurred.

Cannot connect to the iTunes Store from my home network since I upgraded to ios 6

I own an iPad 2 and recently upgraded to ios 6. Since then, I cannot connect to the iTunes store from my home network. I can navigate any other site and access any other application. I can even reach the iTunes store through My Personal Hotspot and through my office network.
Has anyone experienced something similar? My network carrier is Telmex and I know for sure, they block port 25. Any guess on whether there could be a setting impeding connection?
Help!!!

Hi Nickey,
If you are having difficulty connecting to the iTunes store from your PC there are a number of things you can try to get connected again. Details are available in this article -
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
I see you have already checked to make sure your system and other software is up to date, but there are plenty of ways to continue from there.
Thanks for using Apple Support Communities.
Best,
Brett L

I'm from the USA but am on vacation in Brazil; I have a great WiFi connection but can not connect to the iTunes Store. Is this because I am out of the Country?

I'm from the USA but am on vacation in Brazil; I have a great WiFi connection but can not connect to the iTunes Store. Is this because I am out of the Country?

Thank you very much for your insight; I guess I had assummed that iPads/iPhones/iPods were here in Brazil and further assumed that the iTunes store would also be available.

HI everyone. Im looking for some help. Im getting the Itunes error 50 and No network connection error. I have a perfect connection. My iphone will download and my ipad but nothing from my computer. any help would be great.

HI everyone. Im looking for some help. Im getting the Itunes error 50 and No network connection error. I have a perfect connection. My iphod will not download and my ipad any help would be great.

A lot of people are experiencing it, which suggests that Apple is having issues. If that is the case all people can do is wait it out.

Ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " help me

ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??

- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes

When I search a music artist in the itunes store and then click to view all albums the screen is blank.

When I search a music artist in the itunes store and then click to view all albums the screen is blank. Why is itunes store not showing me all of the Albums?

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode

I am unable to connect to the Itune Store, it says the network connection timed out. The internet is working for everything else. Any idea?

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