I am unable to connect to the iTunes/App stores.

I have been unable to connect ot the Apps store/iTune store for a couple of days.  The messsage received is that I should check all network connections and try again.  Done - and nothing wrong.  I have downladed, via software update , the latest iTunes version but the issue still persists.  Can anyone suggest the solution please.

I am having exactly the same issue since upgrading to 10.5.  Cannot access the store.  Cannot purchase.  Get an error tell me to check date and setup.  I follow instructions.  Nothing wrong but still does not work.  Help please.

Similar Messages

  • TS1368 iPad mini not connecting to the iTunes/App stores

    I am setting up my parents iPad mini to the iTunes and App Stores for the first time. But it keeps telling me it cannot connect to the store at this time, please try again later. I don't understand why it isn't working, my iPad is connected just fine.

    i had the same problem few days ago
    Open the Settings application on your iPhone, go to “General”
    - To correct the error, you need to reset the time and date of the machine: On select “Date and Time”.
    - Turn off “Set Automatically”, then switch it on again”.
    i dont know the relation with this error but it worked for me!

  • TS1368 I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store.  An unknown error occured (-3212).  Also when I plug my iphone in to the computer it doesn't ever pick it up

    I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store.  An unknown error occured (-3212).  Also when I plug my iphone in to the computer it doesn't ever pick it up please help!!

    same here no solutions

  • HT4528 unable to connect to the itunes store on my ipone 4

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    Hi amyurias2013,
    Thanks for visiting Apple Support Communities.
    If you've noticed issues with connecting to the iTunes Store, the steps in this article can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    All the best,
    Jeremy

  • Unable to connect to the itunes store on my laptop after upgrading to ios 7.

    I have Windows XP - Service Pack 2 and after upgrading my itunes to ios 7, I am unable to connect to the itunes store.  Every time I click on the itunes store I receive a message that says "itunes could not connect to the itunes store.  An unknown error has occurred (0x80092013). Make sure your network connection is active and try again." Every other device in my house is hooked up to the internet and I am having no problem browsing the internet on this computer.  I tried completely uninstalling all itunes and apple software from my computer and re-installing it and nothing has helped.  Any advice?

    Hey HeatherBanker!
    Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I am unable to connect to the itunes store. I have tried via wifi and cellular. Operating system and itunes are latest versions. Have powered down the ipad and restored settings. Can puchase new songs and apps with no problem....just can't update apps.

    I am unable to connect to the itunes store to update apps on my ipad.
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    Refer to this article"
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • HT1527 I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store

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    I feel I have tried all the solutions I can find on line and even had conversations with apple tech with no help.
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  • I have a valid internet connection but I'm unable to connect to the iTunes store.

    I have a valid internet connection but I'm unable to connect to the iTunes store.

    having the same problem.  I tried every possible solution given to fix it.

  • I have been unable to connect to the iTunes store via my computer for the last 2 days.  What is going on?

    I have been unable to connect to the iTunes store via my computer for the last few days.  It is rather frustrating.  Is something wrong?

    Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

  • Computer software update tip I tunes is temporarily unavailable, unable to connect to the itunes store

    Computer software update tip I tunes is temporarily unavailable, unable to connect to the itunes store .How to solve?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
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  • My iPod touch will not connect to the itunes app!

    Hi, my ipod touch(4th generation) will not connect to the itunes app, app store, or the internet. It is connected to my wifi and shows full bars with connectivity. However when I click on the itunes app it takes to a blank white screen and says it is loading. It stays on that screen for about 5 minutes and then a little blue box pops up and says unable to connect to itunes store. I don't understand this because I also have an Ipad 2 connected to the same wifi and that has no problem connecting to the itunes store or internet. So I don't understand why my iPad can get on itunes while my iPod can't, when they are on the same wifi connection. Can anyone please help me!!!

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
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    Do other devices now connect?
    Did the iOS device connect before?
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
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    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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    See:
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  • Can not connect to the itunes music store

    yea, I can't connect to the iTunes music store. a message pops up saying, "iTunes could not connect to the music store. The network connection was refused" then it goes on to say that "Make sure your network settings or correct and your network connection is active, then try again." well this started happening on and off before 6.0.3 came out, then when I upgraded to 6.0.3 it would always do it, not letting me access the store. I have deleted iTunes and reinstalled it, reset my modem and router, restarted my computer. And the internet connection works fine, because I am typing this on the computer I am having the problem with, and I can connect to services like aim. also, i have another comuter on my network, and it connects to the music store just fine. please help, thanks!

    X
    Network Access Message: The page cannot be displayed
    Explanation: There is a problem with the page you are trying to reach and it cannot be displayed.
    Try the following:
    Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
    Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
    Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
    If you are still not able to view the requested page, try contacting your administrator or Helpdesk.
    Technical Information (for support personnel)
    Error Code: 502 Proxy Error. Not implemented (-2147467263)
    IP Address: 69.44.123.24
    Date: 2/27/2006 12:32:50 AM
    Server: damonsta.improvTech.local
    Source: web filter
    This is a case of Apple stripping out/changing the proxy support in the iTunes software. Apple broke it and so far has not come up with a fix or even an appropriate public response to this.

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    I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

    You need to sync the app to the iPod
    iTunes: Syncing media content to iOS devices and iPod       
    Is the app compatible with your model iPod and iOS?
    Are any Restrictions set that would prevent installing the app on your iPod? Settings>General>Restrictions
    Do any apps no sync to the iPod?
    Does any media now sync to the iPod?
    Have you successfully synced aps to this iPod from this iTunes library before?

  • HT2731 The iTunes App Store icon has disappeared. How do I get it back?

    The icon for the iTunes Apps Store has disappeared from my iPad. How do I get it back?

    Welcome to the Apple Community.
    You can't remove the App store app, you must hav moved it to a folder somewhere. Swipe the screen to the right until you get to the search screen then do a search for the app.

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