I am unable to crop my JPEGS suddenly using Elements 11

Hi, I have Photoshop Elements 11, and suddenly I am unble to crop my JPEGS.  (I am using an HP computer with Windows 8, if that matters.)  When I click on "Image," "crop" is light and cannot be clicked on.  I have used Photoshop to crop my JPEGS many times in the past.  I am not sure why it is not working now.  Can anyone tell me how to remedy this problem?  Thanks for your help,  Adrian

What mode are you in quick, giuded or expert?
In the Guided mode, crop is greyed out.

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