I am unable to dial numbers straight (it comes as alphabets)

Lately, each time i try to dial a number on my blackberry torch, it displays the numbers am dialing only in alphabets in both the search box and dial box. Unless I prefix my dialled numbers with a plus (+) it is just impossible to dial a number outright starting with zero (0)
Any help will be much appreciated.
Thanks
Eric
kTk

Hey elikem,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If you press the ALT key before you dial the numbers, do they still appear as letters? Also when did the issue start?
I look forward to your reply.
Cheers.
-ViciousFerret
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