I am unable to downgrade my storage option.

I found the section on my preferences where I should be able to do this but it will not allow me to submit my request to downgrade from the $10 option to free.

To downgrade the storage plan on your Mac (from http://support.apple.com/kb/ht4874):
Choose Apple () menu > System Preferences, then click iCloud.
Click Manage in the lower-right corner.
Click Change Storage Plan in the upper-right corner.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
Is this not working?

Similar Messages

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    I am unable to downgrade my iCloud storage plan in Windows or on my iOS device.  I cannot hit the "done" button to change the plan.  Any ideas?

    If you have given correct info about you ios 6.1.3 - all you need to do is delete account. You will be able to sign in with new one afterwards. Make sure you don't delete any info when you see those prompts.

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    I'm trying to downgrade my storage on my ipod but when I chose my new storage i'm not able to complete the choice because the 'done' button doesn't do anything. can someone please give me some advice?

    Are you choosing a different plan before tapping Done?
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  • HT4847 I don't have Lion of working IOS 5 and want to downgrade my storage how do I do it

    I don't have Lion of working IOS 5 and want to downgrade my storage how do I do it?

    You can only do this on a Lion/Mountain Lion Mac or an iOS5.6 device. If you don't have these how did you manage to add storage in the first place? If you are a MobileMe migratee you would have been given an additional 20GB as a concession but this expires on 30 September and will simply be removed if you don't pay to upgrade it, so you need do nothing if this is the additional storage you are concerned about.
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    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
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    Hi,
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    I am not able to downgrade my storage.  The process does not complete on the last page.

    LONG STORY---It took 78min16sec but I did get my storage downgraded. I called 1-800-MY APPLE (1-800-692-7533). After 5 min I explained my issue (same as yours - couldn't get DONE to click) and they said they needed to transfer me to Apple Care. 15 minutes later Apple Care said they needed to transfer me to iTunes ETA 15 more minutes. W-A-Y more than 15 min later, the Apple Care person, who did check back with me throughout the wait time, handed me off to iTunes. Apple Care and iTunes had talked and iTunes had my problem in the process of being taken care of as we began talking. The people were all very nice, knowledgeable and helpful. It took a LONG time, but the problem is now solved. Actually iTunes said that my storage had already been downgraded. iTunes also processed a storage upgrade refund for me.
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    Sparc64
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    Any help/advice would be appreciated.
    -abe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

    Hi,
    I suggest you read this paper : Oracle XML DB : Choosing the Best XMLType Storage Option for Your Use Case
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    There was one where a Mr. Drake was explaining something about not using clob as an attribute to storing the xml and that "it will break your application."I think the message Mark Drake wanted to convey is that CLOB storage is now deprecated and shouldn't be used anymore (though still supported for backward compatibility).
    The default XMLType storage starting with version 11.2.0.2 is now Binary XML, a posted-parsed binary format that optimizes both storage size and data access (via XQuery), so you should at least use it instead of the BASICFILE CLOB.
    Schema-based Binary XML is also available, it adds another layer of "awareness" for Oracle to manage instance documents.
    To use this feature, the XML schema must be registered with "options => dbms_xmlschema.REGISTER_BINARYXML".
    The other common approach for schema-based XML is Object-Relational storage.
    BTW... you may want to post here next time, in the dedicated forum : {forum:id=34}
    Mark Drake is one of the regular user, along with Marco Gralike you've probably seen too at OOW.
    Edited by: odie_63 on 18 oct. 2012 21:55

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