I am unable to download Photoshop CS6 which I purchased/rented today through Creative Cloud

After 5 attempts I have been unable to successfully download Photoshop CS6 which I purchased today via Creative Cloud. I have a Mac and got tech support up to the point of the download. We signed off as it seemed to have
successfully started loading but it never completes, I get a pop up telling me to close other applications that are not open, or I get stalled with a "waiting" message, now it's trying to download Photoshop CC which Is not what
I wanted. I just need Photoshop CS6 and I have a deadline, so this is not helping that there is no support and no one to contact at this hour.

Nobody can help you without proper technical info like what Mac exactly and what version of OSX and also the exact text of the errors and warnings. Just saying that it doesn't work is not good enough.
Mylenium

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My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired. What do

My creative cloud subscription is over, and I'm trying to open up Adobe Photoshop CS6 which I got from my Adobe Creative Suite 6 Design & Web Premium - Education Edition, but it keeps trying to validate my creative cloud when I know it's expired.
What do I do? Help ):

How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746

I already have Photoshop CS6. Do I get another with Creative Cloud?

I would like to join Creative Cloud for Photoshop only, but I have this application already on my iMac.
Do I need to download another one?

Hi Potnpan,
Yeah, you can have a desktop subscription to Photoshop CS6 independent of your exisiting license. The subscription would allow you to install on two more computers, that would allow you to install on a total of four different computers.
-Dave

Photoshop CS6 extended doesn't qualify for discounted Creative Cloud?

I have Photoshop CS6 extended already installed on my mac. I want to upgrade to Creative Cloud, £27.34 a month for CS customers but it tells me I don't qualify even though that program is linked to my Adobe ID? How is that the case?

The product is an education version,the education version are not eligible for promotional offer. Only direct online purchase for retail purchases are eligible for promotional offer.
Regards
Rajshree

Installer failed to initialize: unable to install Photoshop CS6 from download

I'm unable to install photoshop CS6 from download. I've downloaded to required two files (Photoshop_13_LS16.7z and Photoship_13_LS16) and double clicked on the second file. This appeared to extract a number of files and folders to a newly created C:/users/lester/desktop/adobe CS6/Photoshop/ folder. I found a file called "Set-up.exe" inside the .../Adobe CS6/ folder and double clicked it. When I double click, a status bar says "initializing installer" for a few seconds, I get the following error message:
! We've encountered the followng issues
Adobe installer is already running. Please close other Adobe installers and select retry option to continue with this installation.
Get Adobe Support Advisor
Nothing else is running in Windows. The adobe support advisor link is useless because the page says support advisor was discontinued. The "how to download" PDF on the download page was useless (for CD disk downloads only). Any ideas?
Lester
Win7 64 PC with 8G of memory and quad core CPU and workstation 10bit color graphics card.

Thanks Jeff - I decided to do a complete reinstall of Windows because of this issue and others with unwanted popups I accidentally downloaded. Hopefully things will go smoother the third time around, just as they did a few days ago when I did install PS CS6 without any problems.
Les.

Unable to install photoshop cs6 (installation programm cannot initialize)

Unable to install photoshop cs6 (installation programm cannot initialize)

Moving this discussion to the Downloading, Installing, Setting Up forum.
Kimd82553076 what specific errors are you able to locate in the installation logs? For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC.

I cannot download Photoshop CS6 from the cloud

I had a beta version of Photoshop CS6 on my Macbook (OS X 10.7.4) and forgot to uninstall it before downloading Photoshop CS6 through the Adobe Application Manager. When I tried to download Photoshop CS6 I received an error message in the Adobe Application Manager that read "A beta version of this product exists on the computer. Please quit and uninstall that version before continuing."
I clicked 'Cancel' then quit the Application manager and uninstalled the beta version that I had. I also used spotlight to find any other files that went with the beta verision I had and then trashed all of the files, emptied the trash and restarted my computer.
After doing all of that I've tried numerous times to download Photoshop CS6 but I keep getting the error message that I still have a beta version of Photoshop CS6 installed.
I've searched my computer and cannot find any files that pertain to that beta application.
I don't know what else to do and I REALLY need Photoshop CS6 asap.
I'm not having any issues downloading the other CS6 applications through the App Manager, only Photoshop, which is the most iportnat program I need.

Nevermind!
I just found out about the 'Adobe Creative Suite Cleaner Tool' and downloaded it and ran the tool. Thankfully it found a driver for Photoshop CS6 (beta) that was stilled installed on my computer. I was able to uninstall the driver and trash it. Right now Photoshop seems to be downloading successfully from the App manager. Keeping my fingers crossed that I don't run into any other issues!
If anyone else is running into a similar issue that I was having download the 'Adobe Creative Suite Cleaner Tool' and run it on your computer.
http://www.adobe.com/support/contact/cscleanertool.html

Cannot download photoshop cs6

I'm trying to download Photoshop CS6 via the Adobe Application Manager. However, all i get is a download error saying "Unable to Reach Adobe Servers". My internet connectivity and firewall settings seem to be fine. Running Windows Vista Home Premium Service Pack 2.

You can skip the download manager and download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Can't download photoshop cs6 subscription

I am having problem downloading a photoshop CS6 subscription. the browser jump to: https://creative.adobe.com/apps, and nothing happens. Any help?

Ah, forgot about those pesky US holidays. No worries.
Actually, although following various links from the Adobe web pages after signing in (which took me to creative.adobe.com/apps) all locked up, when I followed the "Download and install" link in my "Welcome to your [Subscription]" email it put a trackingid on the end of the URL and everything started working.
So short-term problem solved for me.

Im trying to download photoshop cs6 free trail not letting do

Im trying to download photoshop cs6 free trail not letting do

Welcome to the forum.
What URL are you attempting to download from?
What browser are you usings?
On which OS?
What are the security settings?
Any firewall in place?
Do you have any anti-virus/anti-malware turned OFF?
Is your Internet connection active?
Any error messages?
Please let us know more and good luck,
Hunt

Download Photoshop CS6 Extended

Hello,
does anybody know where I can download Photoshop CS6 Extended?
I just got my new mac without DVD drive and I cannot find any downloadable file.
The one I found says that my code is vaild, but I don't have the correct program. I think that´s because I downloaded CS6 (only).
Thanks for your help
jens

There is only one download per platform. It's your serial number that makes ity extended, when you install it.
Adobe FTP downloads:
You can also use a FTP client (or your browser if it supports FTP) and download from the Adobe FTP server (ftp.adobe.com). The files are in /pub/adobe/cs6/downloads :
Windows (launch the .exe which will open the 7z file):
ftp://ftp.adobe.com/pub/adobe/cs6/downloads/Photoshop_13_LS6.7z
ftp://ftp.adobe.com/pub/adobe/cs6/downloads/Photoshop_13_LS6.exe
Mac :
ftp://ftp.adobe.com/pub/adobe/cs6/downloads/Photoshop_13_LS6.dmg
Previous versions are also available in /pub/adobe/photoshop/win and /pub/adobe/photoshop/mac
These folders are public so you don't need any identifier to connect.

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am f

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am further told that "Adobe apps cannot be installed on case-sensitive drives, you need to Install the product onto an HFS+ or HFSJ non-case-sensitive drive."
What I don't understand is this: I originally bought and installed Photoshop CS6 back in March 2013, and it worked fine. Yesterday my hard drive had to be replaced and my computer person salvaged as much of what was on it as he could, but now I have to reinstall Photoshop. 1) Why did it work before and it's not working now? 2) Is there anything I can do that does not involve reformatting the hard drive?

It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
Error "Case-sensitive drives not supported" or similar install error | Mac OS
Mylenium

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Hi Can anyone please tell me from where I cn download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the revelant

Hi Can anyone please tell me from where I can download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the relevant codes and activation keys but would need to be sure I can obtain the program again before I start. Thank you

Make sure you are dealing with the correct product for the serial number. If the serial number is for a full creative suite then you need to get the suite, not the individual application, and vice versa.
Unrelated to that, in case it helps, here is a link to another site. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Trying to download Photoshop CS6 on a new HP convertible laptop with Windows 8.1

Hi,
I purchased Photoshop CS6 a couple years back before CC was released. I just had to get a new computer because Best Buy majorly screwed up a simple repair on mine, and they junked my old computer and gave me a new one. It's a convertible HP running Windows 8.1. I'm trying to download and install CS6, but it isn't working. I've spent quite a few hours trying to figure this out, but nothing I'm doing seems to be working. This is what I've tried:
-First I downloaded the files from this page Download CS6 products and it looked like it started the setup and then the window went away and I couldn't find anything to get the process going again. I tried this twice, wasting 2-3 hours waiting for the files to download.
-Then I found this page Creative Cloud Help | Install, update, or uninstall apps where it said if I download the Creative Cloud for desktop thing I would be able to download a previous version of Photoshop. Well, all that happened with this is that I now have a 30-day free trial of CC and the only previous versions of programs available to download are Edge Animate and Gaming SDK. So yet another dead end.
I know it might probably be easier to just give in and go with CC but there's no way I can afford paying a subscription (I'm a recent college grad with student loans just starting to come due this month, living with my parents, and getting paid minimum wage). And I'm too stubborn to give up because I paid for CS6 and I should be able to use it. Because of that I can't/won't concede, and I'm asking you guys for help since apparently I'm not allowed to talk to customer service. I don't mean that I don't think you guys will be helpful, it's just incredibly irritating that I can't talk to customer support about this problem. So if you guys can't help me I'll be forced to find some other program that will suit my needs. So if anyone has any ideas that will help me download Photoshop CS6, please let me know and I will be eternally grateful!!
Thanks a million,
StoopidStephi

First thing to do is get the CC off your system. Then try the direct download option linked below...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

I am unable to download Photoshop CS6 which I purchased/rented today through Creative Cloud

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