I am unable to download the new iTunes update 10.5.

I am unable to download the new iTunes update 10.5.  Message - There is a problem with the windows installer package.  a program required for this install to complete could not be run.  contact your support personnel or package vendor??

THIS WORKS! I kept trying to reinstall several times and also had the EXACT same error message. I then I went to my control panel and went to the Unistall Programs ->  Selected Apple Software Update -> Right clicked -> Select Repair.  I let it do it's thing, then reinstalled iTunes and it worked just fine.
GOOD LUCK!

Similar Messages

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    Been having that problem myself. Just click on this link http://www.apple.com/uk/itunes/ and download it from there. It worked for me. Hope this helps.

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    In order to download the new iTunes update I have to enter my administrator name and password.  I am having trouble.

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    found a solution in a different discussion.. thank god.

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    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
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    If you are on a 64 bit system, try using this direct link.
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    Hello CHENSLER68,
    Thank you for the details of the issue you are experiencing with installing the latest iTunes update.  I recommend following the steps below:
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
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    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step. 
    You can find the full article here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Frustrated beyond belief.   Trying to download the new Itunes 11 version so I can sync my phone.   It goes thru the whole process, says I was successful and then I get a message - "Apple Mobile Device Failed to start----retry, and retry, same message.

    On my desk computer, I tried to download the new Itunes 11 version.   I had Itunes 10.  It goes thru the whole process and then says "Apple Mobilve Devide failed to start, Verify you have sufficient privileges to start service.   I hit retry and then I get  Installation successful followed by error 126.   I can not enter Itunes at all now.   If I click on the former icon it says  MSVCR80.dll for error.   I can't even figure out how to ask for support on this website.   I have several devices linked to Itunes and need to sync.

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
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  • I have downloaded the new itunes but when I go to open it, it says "run time error"? it also says an application has made an attempt to upload this file incorrectly?

    I just downloaded the new itunes so I can sync music to my iphone 5 and when I go to open the new itunes, a message pops up that says "Run time Error, an application has made an attempt to upload this file incorrectly"?

    Hello there, tmiller25.
    The following Knowledge Base article offers up some great steps for troubleshooting your issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My iPhone 3Gs is now no longer a recognised device on iTunes after I downloaded the new iTunes with iCloud software, but it does recognise my iPad2??

    My iPhone 3Gs is now no longer a recognised device on iTunes after I downloaded the new iTunes with iCloud software, but it does recognise my iPad2??
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    Hold down the Home and Power button for 20 seconds. And try to update again.
    Also read and follow this:
    http://www.apple.com/support/iphone/assistant/restore/

  • When trying to download the new itunes my mac telling me i need 10.6.8 but theres no update for my mac

    need help downloading the new itunes.. it keep telling me to update my mac book pro but it does not need a update... helpppp please ppl

    You need to buy a Mac OS X 10.6 DVD.
    (73183)

  • My itunes radio is not working on my microsoft compuer. I downloaded the new itunes and it says there is an error in the itunes store. I am not sure what is going on?

    My itunes radio is not working on my microsoft computer. I downloaded the new itunes but it says there is an error in my itunes store. What do i do to fix the problem?

    Try starting Aperture with the command and option keys held down.  You'll get 3 options.
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  • I downloaded the new itunes verison,10.7, but it wont let me open it up on my desktop. What do I do?

    I downloaded the new itunes verison 10.7, but now i cant open it from my computer. I clicked on the itunes icon on my home screen but it said i cant open it because a new verison of itunes has been created. What do I do?

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  • Just downloaded the new iTunes and now iTunes won't open at all.  MacBook Pro user

    Downloaded the new iTunes a few hours ago, and now after a few restarts, I get no response at all when clicking on itunes. 

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
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    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

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