I am unable to download the new iTunes update 10.5.
I am unable to download the new iTunes update 10.5. Message - There is a problem with the windows installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor??
THIS WORKS! I kept trying to reinstall several times and also had the EXACT same error message. I then I went to my control panel and went to the Unistall Programs -> Selected Apple Software Update -> Right clicked -> Select Repair. I let it do it's thing, then reinstalled iTunes and it worked just fine.
GOOD LUCK!
Similar Messages
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Why can't I download the new itunes update? It only downloads halfway then says there is an invalid signature.
Been having that problem myself. Just click on this link http://www.apple.com/uk/itunes/ and download it from there. It worked for me. Hope this helps.
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In order to download the new iTunes update I have to enter my administrator name and password. I am having trouble.
Hi johnsherrard,
If your iPhone is currently disabled due to a password issue, you may find the following article helpful:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden -
I just downloaded the new itunes update, now I can't copying TV shows purchased from the library to my backup computer, it says the files are invisible. Never had any problem doing it until the update. I have a Mac Pro G5 OS 10.6.8. The desktop hidden files app doesn't reveal the TV shows.
found a solution in a different discussion.. thank god.
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Recently downloaded the new itunes on a new Mac Air and I can't play any music when I am not online. They all come up with '!' whenever i click on it. Is there a trick to this?
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
i have a bunch of files that can't be located and some songs that i purchase that when you click on them they skip to the next song. also all my videos, movies and tv shows i purchased come up with a white screen and no sound they show they are playing
"Add Folder to Library" is still where it always was, in the File menu.
The new "innovation" is that the File menu is hidden by default! But you can reveal it by using CTRL+B. -
TS3212 i cant download the new itunes updated 10.6.3 how come?
Whats wrong with it?
If you are on a 64 bit system, try using this direct link.
http://appldnld.apple.com/iTunes10/041-6241.20120611.Aaw34/iTunes64Setup.exe
My issue was the same but I am going through a firewall which helped me tracked down the issue. For some reason, my system was denying the download. I am a sys admin so I tried everything I could think of but only using the direct link worked.
Hopes this helps -
i downloaded the new itunes version and now i can't get itunes to pop up. all i get is error 6034
Hello CHENSLER68,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
On my desk computer, I tried to download the new Itunes 11 version. I had Itunes 10. It goes thru the whole process and then says "Apple Mobilve Devide failed to start, Verify you have sufficient privileges to start service. I hit retry and then I get Installation successful followed by error 126. I can not enter Itunes at all now. If I click on the former icon it says MSVCR80.dll for error. I can't even figure out how to ask for support on this website. I have several devices linked to Itunes and need to sync.
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I just downloaded the new itunes so I can sync music to my iphone 5 and when I go to open the new itunes, a message pops up that says "Run time Error, an application has made an attempt to upload this file incorrectly"?
Hello there, tmiller25.
The following Knowledge Base article offers up some great steps for troubleshooting your issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iPhone 3Gs is now no longer a recognised device on iTunes after I downloaded the new iTunes with iCloud software, but it does recognise my iPad2??
I run both Mac and a PC and have iTunes on both, which has previously recognised my iPhone. I had updated my Mac with the new iTunes software with iCloud and updated my iPad2 just yesterday. I then wanted to do the same with my iPhone today, but my Mac wouldn't recognise the device so I tried it on my PC, which recognised the phone but told me I needed to update my iTunes and this in turn wanted to update my iPhone software. After completing all this and restarting, my iPhone now shows the iTunes icon with the USB plug pointing towards it, obviously wanting me to plug it in to my computer to re-connect with iTunes, but now neither of my computers recognise my iPhone and my PC states an 'Unknown Device'. My Mac doesn't even see it. Can anyone help as I really need to get my phone working?? ThanksHold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/ -
need help downloading the new itunes.. it keep telling me to update my mac book pro but it does not need a update... helpppp please ppl
You need to buy a Mac OS X 10.6 DVD.
(73183) -
My itunes radio is not working on my microsoft computer. I downloaded the new itunes but it says there is an error in my itunes store. What do i do to fix the problem?
Try starting Aperture with the command and option keys held down. You'll get 3 options.
Try each, starting at the top, in order, checking after each to see if it fixes the issue. -
I downloaded the new itunes verison 10.7, but now i cant open it from my computer. I clicked on the itunes icon on my home screen but it said i cant open it because a new verison of itunes has been created. What do I do?
Try resetting ...
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears
Then try again. -
Just downloaded the new iTunes and now iTunes won't open at all. MacBook Pro user
Downloaded the new iTunes a few hours ago, and now after a few restarts, I get no response at all when clicking on itunes.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
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