I am unable to download the product I purchased. I have followed the instructions, gone to my command/order which states I have paid for the product and it is ready to download. I have then, gone to 'my downloads' and it advises me that I have no downlo
I have followed the instructions, gone to my command/order which states I have paid for the product and it is ready to download. I have then, gone to 'my downloads' and it advises me that I have no downloads available! What next?
The product is online and accessible via the web site. It was accessed via an email connection.
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I've paid for the Bluetooth in my device, Why Can't I use it!?
Why is it that Apple won't allow the Bluetooth in our devices to be used the way you can on nearly all other devices on the market. Apple should start to listen to the people that buy there products. After all! If it wern't for us consumers buying there products, Apple would not exist. Come on Apple! Pull ya finger out!
I've paid for the Bluetooth in my device, Why Can't I use it!?
You can use it. You can use it in exactly the way Apple describes the iPhone's Bluetooth functionality, which is what you paid for.
Presumably you are referring to Bluetooth file transfers, however the iPhone does not have this capability and Apple has never claimed, advertised or stated that it does. So Bluetooth in the iPhone does work exactly as it is designed to.
Due to Apple's agreements with the music and movie industries that they sell their content for, it's likely that Apple restricts file transfers to prevent widespread and easy copyright infringement.
Why Apple can't open up Bluetooth File transfers for picture files only though, I don't know... -
I downloaded and installed Photoshop Elements & Premiere Elements. I then launched Photoshop Elements Organizer and imported approx. 28,000 photos (including some videos). A window opened indicating that many of the photos had tags, and asking if I wanted to add the tags. I said yes, and the process began. When it reached 60% a window opened indicating that "Elements 13 Organizer has stopped working", with the only option being to "Close program."
I've since tried to open organizer several times, but it goes immediately to "Elements 13 Organizer has stopped working". I was able to open Editor, and tried opening Organizer from Editor, but encountered the same problem.
FYI, I have an open case (#0214505556), but have not received the help I need.This issue is with respect to Elements 13.
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I have followed your instruction on downloading Adobe Flash Player but the final screen comes up with Blocked Plug-in so back to square one? Help?
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’.
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I paid for the entire second season of Homeland but only 4 episodes have downloaded. I have an email confirming my purchase and giving me a receipt number, so what should I do now?
If you click the Store > Check For Available Downloads menu option on your computer's iTunes does that download them and/or do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes (TV programmes won't show in all countries) ? If other TV programmes show there but not those then check to see if they are hidden : http://support.apple.com/kb/HT4919
If the above doesn't find any extra episodes (and I assume that there are more than those 4 episodes available in your country's store) then you could try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have just bought a new iPad -I was downloading a new app from montessorium web site-paid for the app-was told toi needed iTunes to complete the download-so opened iTunes but nothing happened- can anyone help me??
Welcome to the Apple community.
I'm not really sure what you did, however you can only purchase apps from the App Store not from individual websites. I've taken a look at the website myself and it does direct you to the App Store, is this what happened for you. -
I have paid for the Mountain Lion. But for some reason, I cannot seem to download it, despite software being upgraded. Anyone facing this problem where the download does not begin? How can I solve this?
Make sure your Mac qualifies to run Mountain Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
Try disabling anti virus software and turn off the Firewall in System Preferencs > Security & Privacy
Apps such as Little Snitch and Net Nanny can prevent apps from downloading from the App store including Mountain Lion.
Third party download managers are not compatible with the App Store.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation. -
I downloaded the album the gap band greatest hits,but one song didnt play all the way through.the song was party train..i paid for the whole album,but didnt get what i paid for..how can i resolve this problem??
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I purchased an upgrade inside the free app, however it shows I paid for the free app & now I can not download the full version. What should I do?
Thanks!
KristineFinish the download on your computer in iTunes and then sync the app to the iPad and then delete it. You will probably have to let it fully download before you can delete it.
You can try restarting the iPad and see if the download will resume - Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Yoy can try this as well and see if the download will resume. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Look in iTunes and see if there is a pending download in there that might be causing the delay. If there is a download there, try to finish that one first. -
this is crazy I paid for the service. logged into the site. downloaded the launcher. attempted to launch the app. and...nothing?
what the deuce!We are sorry for the trouble that this has caused you. Can you please suggest if you did the migration from a previous version of MAC OS to Yosemite(10.10.1)? If yes, are you having trouble while Launching the Desktop Application? If yes, there are two steps available for us.
1) First , please check the permission on /Library folder and see if you have full read & write access. If you don't, I would request you to have a conversation with Apple support.
2) If the permissions are all fine on this folder, please check the same on ~/Library folder as well.
If all is fine, i would request you to please reinstall the product and try again. -
after my 1 month trial verion expired, i paid for the Adobe XI month to month sub, downloaded the trial version again from the cloud and now when i try to use the month to month paid version it says my trial version has expired, an clues on how i access my paid version?
sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
when signing in, use the same adobe id you used to subscribe. -
I paid for the movie " mud" from apple store but now it says download error. What should I do?
I paid for the movie " mud" from apple store but now it says download error. What should I do?
You'll have to appeal to Apple and explain what happened: https://expresslane.apple.com/GetproductgroupList.action is a place to start.
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Cannot Download PDF Pack but paid for the program.
How do you download the PDF Pack program when I have already paid for the program?
It isn't something you have to download. You just start using it. There are a number of ways to use it, but the simplest is probably to use it from Adobe Reader - just sign in.
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Trying to download I tunes and get this error message Service " Apple Mobile Device" ( Apples Mobile Device) failed to start. Verify that you have sufficent privileges to start system services
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
i paid for the single after effects cc app and I used the same account with the expired free trial . so after paying for after effects, i try downloading it but it brings up a screen saying that i need to purchase after effects to continu
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