I am unable to edit PDF file. I have paid for the Adobe dc program and when I attempt to do this, I am redirected to payment screen. Would like help? Adobe takes my money easily, but have no way to contact them except through this setting. I would li

I cannot edit a PDF file. When I try it redirects me to payment screen and I have already paid for this! I would like to talk to someone per phone. You have easily taken my money and I would like support.

"Adobe dc program"???
Such does not exist; at least not from Adobe.
As has been asked - What, specifically, was subscribed to? It is identified on the receipt Adobe provides for each subscription account one opens.
Be well...

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Unable to edit PDF files in Adobe Acrobat DC

i am unable to edit a file in adobe acrobat dc i have tried with multiple files and everytime i click edit pdf it get a pop up that says adobe acrobat dc has encountered an unknown error however i have been able to edit a few pdf's i tried everything from re downloading a new file to saving it in acrobat reader and nothing is working please help

Hi imadb,
Since you have the Acrobat Pro DC 30-day trial, please try opening that to edit your PDFs (rather than opening them in Reader, and clicking the Edit PDF button).
If you search your computer, you should have both an Adobe Acrobat Reader DC and and Adobe Acrobat Pro application. They can coexist, but it does make things a little confusing.
If you want to evaluate Acrobat Pro DC, it's best that you open it directly. That way, you can get the real "lay of the land" with Acrobat before making any purchase decisions.
Best,
Sara

How to find PDF files that have other documents bundeled within them?

Hello guys
I need help with the following: we have a huge number of PDF files that have other documents imbedded (bundled, attached) in them. If such a document is open in Acrobat, bundled files show up as attachments on the left. Some of those attachements are .mdi files. This is Microsoft Document Images files. Is there a way to flag PDF's that have those .mdi files in them? I need to find them and convert to PDF. If I need to be more descriptive please ask, and thank you in advance for help.

Preflight is a complex plugin, it's hard to explain how to use it in one forum post. You need to read the documentation carefully.
There's no pre-built profile for what you want, so you would first create a new Custom Check that compares the MIME type string of embedded files to what you're searching for (not the file extension but the full MIME identifier, which for Office files is a very long string). You would then place that new Custom Check into a new Profile, identifying it as an error condition. Once you've saved the Profile you can run it against a number of files and specify actions to be taken for pass and fail conditions, such as changing the filename or moving to a subfolder.

HT201441 i have an ipad and the original owner is not present and i have no way to contact them how can i reset the ipad back to factory settings?

i have an ipad and the original owner is not present and i have no way to contact the owner how can i reset the ipad to factory settings?

Tammy,
Unfortunately your iPhone is just a paper weight. Return it to the pawn shop for a refund.
iCloud: Find My iPhone Activation Lock in iOS 7 explains the "Buyer Beware" facts:
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in toicloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

I have an older computer and could not read a pdf file so I just added the Adobe software for $14.95 and downloaded it but still can not open the reader. If I can't open it, please refund my money.

downloaded new software and still can't open files

Hi [email protected] ,
In order to read the PDF file, you need to download and install Adobe Reader. Please download it from the link below:
http://get.adobe.com/reader/enterprise/

How do I use Adobe to Edit PDF files, I have an application form I need to Edit?

I have an application form that is in PDF format, I wish to edit this form by adding text to specific fields, how do I go about doing this?

If the file has fields - actual PDF fields, you just type. The text goes in the fields.
Or do you want to turn it into a fillable form?
Or do you want to fill in, a non fillable form, just once?
By the way if you have an application form and it isn't fillable, they DON'T expect you to fill it. Just print it and treat it like it came in the mail.

I am unable to edit pdf documents I have created or that others have sent me for review.

I am unable to edit a pdf document I have created or edit others sent to me for review. How do I do this with my current subscription?

"... my version of pdf ..."
PDF is the file format/technology described and defined by/in the ISO Standard ISO 32000.
As PDF is not a software application there is, of course, no application related "tools" (e.g., Typewriter, etc.).
Again, it comes down to what exactly you have subsribed to.
Upon subscription to any of Adobe's subscription services you do get an email from Adobe that declaritively states what you've subscribed to.
Let us know what it says eh.
Be well...

I cannot look at any PDF files. Yesterday on Pogo the Java quit working and cannot play any games

since having Firefox, I have been unable to look at any PDF files. Everything possible has been done and my son(computer nerd) was unable also.
Yesterday, when I went to play Pogo games the games would not come up. I have been playing these for years with no problem.

My devices are unable to open almost every pdf file that I attempt to open
on any given site I'm unsure as to why that's happening, but here is a copy
of one just so you can get an idea. Remember tho that any file I download
regardless of the site, get error message "cannot open not a valid pdf file
or wrong file type". Yes these are all perfectly accessible from computers
and I use Windows 7 home and businesses os systems. I'm sorry if I'm not
explaining the issue clearly, I'm not very skilled in these areas, but I'm
hoping that the issue is able to be corrected Feel free to contact me
again for more information or assistance...

How do i reset an i phone i have brought that has an i cloud account .. I do not know the previous owner and have no way of contacting them

Can anyone help I brought an i phone 4 for my grandson , for as suprise , however when i opened the phone i found it has an i cloud account blocking it . i do not know who this person is or how or where to contact them and therfore the phone is useless ,unless i can unlock remove the account how can tyhis be done please .

You have encountered Activation Lock which cannot be bypassed without the proper credentials.
If you bought the device new take it back as it is not a new device. If you bought the device used from a store take it back to the store as you cannot use the device. If you bought the device from an individual you probably got scammed and have purchased a stolen device in which case your device is worthless and cannot be used. Not good news I am afraid.

I was able to download lightroom but Photoshop will not download . I have tried all day .I paid for the year in advance and would like to use it.

I paid in advance for a year of photoshop and was able to download lightroom but the photoshop will not download .Any sugessions?

Sheilag44930607 do you receive any specific error messages when you try to install Photoshop? What version of Photoshop are you installing? Finally what operating system are you using?

HT201441 what if the previous owner of the ipod had Find my ipod to link it to their apple i.d and i have no way to contact them

what if the previous owner of the ipod had Find my ipod to link it to their apple I.D and their is no way that I can contact them ?

Then your iPod is useless. The previous owner should've unlinked the device from their AppleID before passing/selling on the device to you, and you should've checked the device was properly wiped before buying it.

I thought I'd paid for the Photoshop CC program to be installed on my computer for a solid year. It doesn't appear to be that way. I need it for my work.

I thought for sure I loved Photoshop CC and all it has to offer. But this isn't working for me! Why doesn't it have full purchase ability like other things? I NEED IT FOR MY WORKS!Creative Cloud Download & Install

Hi kaymart_84,
Can you please share a description of the error you are facing or the snapshot for the same?
Regards,
Sheena

How do I convert an Adobe pdf file with sound assist for the visually impaired to use the keyboard to play audio?

I am trying to convert an Adobe pdf article file with a play button to an iTunes or other accessible file for people with visual impairments. The file has been converted to a format that has a play button; however, the computer does not have a keyboard stroke that leads to the play button. In other words, the play button isn't integrated into the accessible format; only sighted people can access the play button. The individual is using an Apple laptop.
Can someone help me please?
Thanks!

http://www.macworld.com/article/1162699/how_to_convert_pdfs_to_word_and_other_fo rmats_.html
https://itunes.apple.com/us/app/pdf-converter-free/id422540367

My Itunes Shows The downloads history...but when I try to play them it states it can not find the file. (same computer for the last 2 years) and no issues. now 1/2 of my library can not be played (as it can not be found)

When I try and re-download some of them from the ITUNES store...I get an error that the file already exists on the computer. However, when I open Itunes. The file can not be found. This problem just started about 1 1/2 ago...prior to that did not have any problems...Help? direction?

You can move the folder to where iTunes expects to find it and that will work.
Or you can attempt to fix one broken track by looking for it when prompted when you use Get Info or attempt to play. This often works if everything is in the standard layout.
Or you can repair things with my FindTracks script.
tt2

I have now paid for the Adobe Flash Player twice and received nothing except Blocked Plug-in messages

I have paid Adobe twice for what was supposed to be a Flash Player to eliminate the Blocked Plug-in messages on my system. All I receive
is more Blocked Plug-in messages. The last payment was acknowledged with a $10.50 receipt for something called Creative Cloud Photography.
or Photoshop & Lightroom Together. What seems to be the trouble now. Pleaser explain this or refund my money.
The Receipt is Order Number AD 015331163
G.M. Hunter e-Mail : [email protected]

This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I am unable to edit PDF file. I have paid for the Adobe dc program and when I attempt to do this, I am redirected to payment screen. Would like help? Adobe takes my money easily, but have no way to contact them except through this setting. I would li

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