I am unable to fully uninstall Firefox 4 on y dad's windows 7 computer. I click uninstall under programs and nothing is happening. Any suggestions?

While my father was uninstalling firefox 6 he did not realize that he and my mother were logged in as users and had the application open. Firefox 6 uninstalled properly but left behind firefox 4 that will not uninstall. We have defrag the computer to make sure that the program was not seperated. He is logged in as the admin user. He has tried to download the new firefox 6 again but it will not install, I figure this is due to how he uninstalled with it open. Can you please point me in the right direction to correct this.

I assume that you have been to the Control Panel and checked Programs and Features that it is uninstalled.
Now open Internet Explorer and go into Internet settings, here make IE your default browser.IMPORTANT STEP, you need to reset the registry by doing this, if you don't you leave an invalid link to Firefox.
If you are willing to dump everything from Firefox you can go to c:/Windows/Program Files and delete the Mozilla Firefox folder, now go to your Start menu and open Run, here type %appdata% in the folder you will find the Mozilla folder, delete it.
Firefox will now be gone from your computer, restart your computer and download and install Firefox.

Similar Messages

  • Unable to fully uninstall older firefox version to install new version.

    When installing new version of firefox, I receive the instruction that I should re-boot to complete removal of previous version. After doing this, I continue to receive the same instruction when I try to install again.

    I am new to these forums and hope this is posted in the right one. If not, could someone direct me?
    I am having a ton of problems with 5.1. I installed it last Friday (without removing the previous version) and nothing is working properly. It took me 2 days to figure out a way to delete it (uninstaller would not work). To begin with, iTunes would simply not open. I double click on the icon and nothing. Tried to re-install and same problem. Found a copy of 4.9 and installed it, but got error message stating "QuickTime failed ti initialize - Error #2095. Please make sure QuickTime is properly installed. Uninstalled iTunes again and tried to uninstall QuickTime so I could start from scratch. When I run Add/Delete programs, QuickTime does not appear. However, when I run search, it lists a freaking 433 files associated with QuickTime.
    Can someone tell me a simple way to erase iTunes completely from my computer? If I can do this, I will simply reinstall the original iTunes I got with my mini and not worry about updating. I don't care about the podcasts -- I just want to be able to get back to the beginning so I can import tunes to my mini. Sorry for this being so long, but I am at my wit's end dealing with this. Thanks.

  • When using firefox I cannot signin to sites, but can get to sites with tabs on toolbar but cannot signout when I siginin, I have uninstalled the program and reinstalled it but still have the same problem?

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [[/questions/891666]]</blockquote>
    When using Firefox I cannot signin to sites, but can get to sites with tabs on toolbar but cannot signout whe signin, I have uninstalled the program and reinstalled it but still have the same problem.

    That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    You can keep an eye on this thread:
    *[[/forums/contributors/707748]]

  • I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

    I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?  
    Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
    Many thanks

    I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • I can't Start, Uninstall or Install new iTunes. I'm getting the same error message: Window Installer Service could not be accessed.  No other programs have similar problem. Any suggestion what can be done?

    I can't Start, Uninstall of Install new iTunes. I'm getting the same error message: "Window Installer Service could not be accessed". No other programs having similar problem. Any suggestions how to fix it?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • TA38482 I have an other kind of error occuring in my Itunes program: "unknown error has occurred (-42110) what can I do!!!!! I have uninstall the program and re-installed and the error appears again, and again.

    I have an other kind of error occuring in my Itunes program: "unknown error has occurred (-42110) what can I do!!!!! I have uninstall the program and re-installed and the error appears again, and again. Itunes still works, but every time I open it...the error shows up.

    If your iTunes is up to date, remove the SC Info folder.

  • I am not able to download ITunes. I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don

    I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don't see any thing else. Now not sure what else I have to do.
    Thanks,
    Ranjit

    See the further information area of Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I am unable to update my apps on my iphone5s. After entering the applied password, the update button reappears and nothing happens. Can anyone help? Thanks

    I am unable to update my apps on my iphone5s. After entering the applied password, the update button reappears and nothing happens. Can anyone help? Thanks

    Hey there Tonyaokb,
    It sounds like you are trying to update some of your apps and when you tap the update button, the update does not happen. I recommend starting by closing the running apps on the phone:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that, sign out of your iTunes account in Settings > iTunes and App Stores, and restart the phone and try to update them again:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists I would next verify that you can find it in your purchased history with ths article:
    Tap App Store.
    Make sure you're signed in with the same Apple ID used for the original purchase.
    Tap Updates.
    Tap Purchased on the resulting screen.
    So that you can then delete the app and re install it:
    Reinstall the affected app
    Remove the app from your device and reinstall it:
    Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-left corner of the app.
    Tap the "x" in the corner of the app you want to delete.
    Tap Delete to remove the app and all of its data from your device.
    Press the Home button.
    Go to the App Store.
    Search for the app and download it again.
    Note: If it's a paid app, make sure you're using the iTunes account you purchased the app with originally. If it isn't, you may be asked to purchase the app again. Learn more about downloading previously purchased items.
    From: iOS: Troubleshooting apps purchased from the App Store
              http://support.apple.com/kb/ts1702
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

    I am unable to install itunes in my windows 7 laptap. Getting 2349 error code while installing itunes. Any suggestions to overcome?

    Is this the error your gettings?
    If so, remove the installer, and redownload the itunes set-up installer
    www.apple.com/itunes/download
    Message was edited by: keeferaf

  • Photoshop elements 12 editor doesn't open, organizer is fine. I uninstalled the program and re-installed it (restarted the computer each time)...didn't solve the problem. using pc, windows 8.1

    photoshop elements 12 editor doesn't open, organizer is fine. I uninstalled the program and re-installed it (restarted the computer each time)...didn't solve the problem. using pc, windows 8.1
    can someone help me with this issue?

    Two suggestions:  the first one is a workaround. You just have to drill down your program file tree to Adobe Photoshop Elements Organizer and find the .exe file - the one specifically for Organizer, not Elements.  Make a shortcut to that file on your desktop and it will open Organizer. The second suggestion resolved the problem altogether for me. I actually called Dell and after working with several different techs over several different days, I talked to a tech in premium support who was excellent. I discovered from them that it is actually a problem with the windows system files. I have 8.1.  I went through a "refresh" on my computer which rebuilt all the files. Then reinstalled Adobe as well as my other programs again and Photoshop Elements Organizer works from the standard desktop shortcut.

  • I have problem with firefox , it wont loud , the dose not come up , and it frizzes ? i even re-install the program but it wont work:( any suggestion would be helpful , thanks

    i have problem with firefox , it wont loud , the dose not come up , and it frizzes ? i even re-install the program but it wont work:( any suggestion would be helpful , thanks
    i cant login anywhere as all my passwords are saved in firefox, i cant even access teh firefox preference to get my password, it's so sad

    You likley have a corrupted Firefox preference or other support file in your User/Library folder.
    Programs load these files from the user account to adjust to user specifications, instead of having multiple copies of the same program on the machine.
    So when you reinstalled Firefox, it reinstalled the progrma only and the user support files remained from before.
    To prove this point, use System Preferences to create another Admin account and log into it, Firefox should run like a charm.
    To remove the Firefox support files from the problem user account your going to need to locate these files and delete them one at a time and try FF again and again.
    The first one you shoull try is your FF .plist file located in your User/Library folder.
    Clicm on the Finder and use the Go > Go to Folder and paste this
    ~/Library/Preferences
    and press Go.
    Now scroll down until you see the Firefox or Mozilla .plist file and Trash it, quit and restart Firefox, it will recreate the preference file with default settings you will have to reset it.
    Next run through the list of fixes #1-13 here before proceeding.
    https://discussions.apple.com/docs/DOC-3353
    If you need help deleting other FF files, download the free Easy Find from MacUpdate.com and search for anything "Mozilla" or "Firefox" in your User account only and take your chances you hopefully won't delete your password file in the process.
    You should have site passwords written down someplace and locked up tightin case you need them, a computer isn't totally safe and reliable.

  • My program does not work properly. I run the program but it is not capable of adding any of my ebooks and when I connect my ereader, it recognises the device but  it does not add any ebook either.  I uninstalled the program and reinstalled again but nothi

    my program does not work properly. I run the program but it is not capable of adding any of my ebooks and when I connect my ereader, it recognises the device but  it does not add any ebook either.
    I uninstalled the program and reinstalled again but nothing gone better-
    What should I do?
    Best regards

    Do you have Logitech gaming software installed on the PC? If so, perhaps try the suggestion from the following post:
    Re: Everytime I close Itunes it loads back up

  • I used the trial run before but i purchased all the apps for 20.00 a month now. when i download it onto my computer it continues to tell me my trial has expired. i uninstalled the programs and then reinstalled them but it still says "trial expired" any id

    i used the trial run before but i purchased all the apps for 20.00 a month now. when i download it onto my computer it continues to tell me my trial has expired. i uninstalled the programs and then reinstalled them but it still says "trial expired" any ideas on what i can do? i payed already

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • TS1702 Hi, I downloaded some Apps and they all appear on my iphone screen saying waiting but will not fully download.  On my account they are showing as downloaded so won't let me download them again.  Any suggestions?

    Hi, I downloaded some Apps and they all appear on my iphone screen saying waiting but will not fully download.  On my account they are showing as downloaded so won't let me download them again.  Any suggestions?

    Hello Funkylildiva,
    Thank you for contacting Apple Support Communities.
    The following article addresses downloading past purchases.
    Download past purchases
    http://support.apple.com/kb/HT2519
    If, after going through this article, you are still having problems, there are links to report a problem or contact iTunes Store suppport at the bottom.
    Regards,
    Jeff D.

  • I can no longer attach files in Yahoo mail since upgrading to FireFox 4.0.1. I click the "attach" button and nothing happens - no file list to select from appears; nothing.

    Since upgrading to Firefox 4.0.1 the "attach files" function in my Yahoo Mail account no longer functions. When I click the "attach files" button nothing happens - nothing. No file selection box opens, no error message appears, no pinwheel of death, nothing.
    The "attach files" button is no longer 'hot' in FF 4.0.1 either = the "little hand" icon does not appear when I scroll over it. Other action buttons are still 'hot' ("attachments", "emoticons", "format", "hide bcc"etc.) - just not the "attach files" button.
    The Yahoo Mail "attach files" function still works when I use my Safari browser, however. So, it appears to be a FF4.0.1 issue.
    (Intel MacBook, Snow Leopard, 2gb ram, 360gb hd)

    You can try to delete the file mimeTypes.rdf
    See "Reset Download Actions"
    * http://kb.mozillazine.org/File_types_and_download_actions

Maybe you are looking for

  • Deleting photos from iphoto trash can

    I can not delete photos from iphoto trash can, I get a notice that they are locked. these photos were deleted along time ago from the hard drive. I was surprised to see them, where are they ? so I can delete them,I can't do it from the trash can.

  • Calling Java Function error

    Hi, I am trying to call a small hello world java function from Oracle 11g database.But i am getting the below errors: ORA-29516: Aurora assertion failure: Assertion failure at eox.c:342 Uncaught exception System error: java/lang/UnsupportedClassVersi

  • Preselection of documents in CAD View

    Hello, if I display an assembly in my CAD view I have the possibility to select several documents with my mouse pointer by pressing my CTRL key. Now I would like to preselect some documents in some code. I use the BADI CDESK_TBM_ADDIN and its method

  • Where is the dvd ripper thing?

    I have videora and i want to put movies on my ipod but I cant find the right dvd ripper tool. I dont know where to find it. Can someone give me a link so i can download it?

  • Sombra paralela dónde no quiero

    Tengo una página con varios cuadros de texto y tablas. Cuando le aplico un efecto de sombra paralela a uno de ellos (que tengo seleccionado), la sombra me aparece en todos los cuadros y yo quiero que sólo me aparezca dónde lo estoy aplicando ¿alguien