I am unable to install iTunes on my new HP laptop.
I have tried several times to install iTunes on my new HP Pavillion dv7. Each time I get a Windows installer error message, Is anyone else having the problem. My next step is to take the Laptop back to BestBuy and have the Geeks check it out.
Are you using the Itunes installer for windows 7 64 bit?
"go to apple.com>itunes>download for pc +mac>"download now" page with the hardware and software requirements for iTunes. This the same page where you seelct itunes for 32 bit or 64 bit windows 7.
Under the software requirements you can find the required downloadable installer.
Similar Messages
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I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.
Have a look here...
http://support.apple.com/kb/TS1389 -
Hi there, I have installed iTune on my new Toshiba laptop which runs on Win 8. I can update itune on Toshiba laptop, sync but the iphone Apps still showing app to be updated. Restarted both Itune and iphone....reset phone backup....to no avail.....HELP!
I have removed now all bloatware from laptop, CCleaner run and some more stuff: installed Libre Office, Free Avast, Mozilla Firefox - Spotify was preinstalled. And now this is even better - really simple and fast.
I also removed Ethernet completely, as I don't want to be locked at one place. It's not cool to use laptop on divan sofa. So tired after hour of sitting in uncool position. Wifi speed loss is almost 50%. 95 Mbps I get from 100 Mbps at Ethernet and on Wifi in laptop I get at max 50 Mbps. It's only for end this year this way, then I will slow down my connection anyway as for one person and laptop/smartphone it's way too much of speed for 40 €. With 27€ I can get the same 10M/10M and it will be more than enough. Now I have 100M/10M.
I'm also considering about 50M/10M option for 32.90 €, but I will see what I do. I download now test file 10GB and it loads 30-40 Mbps and sometimes even as fast as 50 Mbps. It depends on server also, but ebven on Google, which works on Ethernet at 95 Mbps, it is on Wifi nothing more than 51 Mbps.
It's also 10GB of 1,100 Offlined tracks, I tested it now. So on trips 32GB card should be enough for my phone. I'm going to one soon :) -
Having loads of trouble installing itunes on my new samsung laptop keep getting this message when i try to run the download .
This installation package could not be opened verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid windows installer package please help i am close to brakinTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT1923 I just installed itunes on my new Asus laptop computer (Windows 8). Cannot find itunes now.
I've looked in program files but I do not see itunes anywhere. This is my first time having Windows 8.
I have it now that I've installed itunes again. Having some trouble trying to import my music library from external hard drive now. I only see "add file to library" but it won't allow me to add folders. I have numerous folders in my music folder on external hard drive. I was able to add all of them when to itunes in another windows computer when itunes was in a previous version. Now I see no way to add folders.
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Unable to install itunes in windows 7 64 bit - hanging
Unable to install itunes in windows 7 64 bit - screen is hanging after first few steps ...
Also i am unable to uninstall Apple update software. Are these both related.
Now how do i get the software installed( itunes installed in windows 7)Hey gigipramod,
Thanks for the question. I understand you are experiencing issues installing iTunes. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
Unable to install iTunes 11.1.4.62 on windows 8. I get
Service "Apple mobile Device) failed to start.
Verify that you have sufficient privileges to start system services.
I am trying to install it on my desktop. I am also in Administrator mode. My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
runtime Error!
Program: C:\program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contace the application's suport team for more information.
My iTunes stopped working at this time. I thought I could delete iTunes and start over. This tactic did not work.
Can anyone make sense of what I am saying and help me to get my iTunes back again?Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit
Hello
I am unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit:
i have tried to install itunes on my windows 7 64 bit dell laptop, and everytime it says installation successfully installed, but i can't find the files anywhere in the computer, i searched all the locations, desktop ... but nothing found.
Troubleshooting Done:
- Tried different itunes versions; didnt work.
- Tried to install on different locations on my computer.. C:, D:... didnt work.
- I empty Temp files from all users on my computers who are (Me & Admin) only; didnt work.
- i removed all related apple files; same.
- Uninstall all apple related support ... etc..; didnt work.
- I have Admin access to all my files and also tried to install from Admin account; didnt work.
I don't know what else i can do, please advise me on how to fix it, i need to backup my iphone & ipad ASAP.
Please contact me via email, phone anytime and as soon as you can.
Thanks for your support
Ashraf Badi
<Personal Information Edited by Host>Hi Nitro,
Tried your advise but that too failed. Problem still continues. Again that same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
Please advise. -
Unable to install iTunes after converting from Windows Vista to Windows 7. Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193). I have my iPod plugged into my computer via USB port. What am I doing wrong?
i have the only account on my laptop so have checked and am the account administrator
i run windows 7 home premium
I have the same problem and
have followed the link uninstalling in the correct order,
then restarted as per instructions,
went to Apple to download itunes,
hit download now,
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
did not get a save instead of run prompt
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
i can only click run as administrator from right clicking the shortcut on my desktop screen
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
sick of doing this
at least 7 or 8 times i have re installed itunes to no avail
troubleshooting no better
please help. pulling my hair out at this stage
it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
not working since i clicked yes
also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
really dont want to have to restore factory settings -
Unable to install Itunes 10.1 or 10.1.1 -Apple Mobile Device USB Driver
Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.I also encountered the same problem.
and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
Same issue!!! itunes cannot open cuz the mobile device support not started etc..
but when reinstalled prior itunes version 9.2 its gone
and issue fixed.
i can sync my 3G.
but not my 4G. it says you need to upgrade to 10.1 or above
spending the whole night to fix the problem which never occured b4
i finally find out one thing.
pl keep in mind im not a computer exprt
i tried this and it worked, i don know what fixed it, bt it works
try this at your own risk. some comp genius will tell us weather this way is right or not.
ok. lets start...
in your desktop make a new folder. name it Kmh_\CoreFP
try uninstalling the newer version 10.1
only the itunes not other mobile div suprt, application suprt etc.
dont mind the following order:http://support.apple.com/kb/HT1923
and reinstall itunes 9.2
go to C:\Program Files\Common Files\Apple
you wil find a folder named "CoreFP"
copy it and paste to Kmh_\CoreFP
uninstall itunes 9.2
and reinstall itunes 10.1 again
go to C:\Program Files\Common Files\Apple
you wil find folder named "CoreFP"
find the difference in properties comparing the one u stored in Kmh_\CoreFP
ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
restart the computer and start itunes now
what happens?
best of luck.
-Kmhm63
reinstall the newer version 10.1
I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke. -
I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I am still unable to install itunes in Windows Vista
I have tried to run Fix it 4 times now after doing other things suggested in the Apple community and I am still unable to install itunes. Do you have any other ideas?
I've been uninstalling/reinstalling and using CCcleaner, sfcscannow and nothing seems to correct error msg 2- corrupt files found/unable to fix. Now what??????
I am using windows Vista. I NEED help!nothing seems to correct error msg 2
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I am unable to install Itunes on Windows 7 as I am getting the message "an error occured during the installation of assembly "Microsoft VC80.CRT Type ="win32" version="8.0.50727.6195”,public key token 1fc8b 3b 9a 1e 18e 3b”,processorArchitecture=”x86”.Please refer to Help and Support for more information:"HResult 0x800736FD
I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
I also found this in another post
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
I am unable to install Itunes on Windows 7 as I am getting the message "an error occured during the installation of assembly "Microsoft VC80.CRT Type ="win32" version="8.0.50727.4053,public key token....."HResult 0X8007054f
I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
I also found this in another post
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
I am also unable to install iTunes 8. I am not getting the same error messages as others however - just a msg telling me that there were problems installing iTunes 8 & if they persist I should try clicking - TOOLS - DOWNLOAD ONLY.
I have done this I ended up with an open folder on my desktop containing several files Including bonjour which I had deselected.
I now have several questions
a)what do I now do with these files ?
b) where do I find them again - they were in a folder called apple update but having closed the folder I am now unable to find it anywhere
c) having read through the forums & seen all the problems other users are having with this software do I really even want to update. What do I need iTunes 8 for - & what happens if I don't install it ??
Obviously I am not the most tech savvy of posters here & I would really appreciate some feedback
Thanks - GillianThis is the error I get when I instll.
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738."
-SR
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