I am unable to install my Creative Cloud applications

To add to the confusion: I have the full Creative Cloud installed since its first inception in 2012 and I'm a paying member. Now I cannot install lightroom or any other program that I should be able to install according to the downloadcentre, the AAM just doesn't want to install them whatever I try. I even tried yelling very loud and expressing my discomfort in very explicit terms but as usual it just did nothing. So now I'm asking you, dear adobe servicecenter, can I please get a program that actually gives me what I pay for?
Windows 7 x64 -32 GB memory, some 11 TB diskspace and adminrights granted to the AAM.

Wiko1967 it sounds like you are clicking download on the download center page at https://creative.adobe.com/. Please try using a different browser and try again. You should be prompted to download and install the Adobe Creative Cloud application.
You can find more details on how to install your applications at http://forums.adobe.com/thread/1234831.

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I am unable to install the Creative Cloud application

Today I have cleaned the PC for absolutely everything Adobe related and finished by running the cleaner tool removing all leftovers exept for the Adobe ID credentials.
Then I once more tried to install the cc app - but it stopped the installation with the same failure to install message as yesterday.
I have opened the adobe setup error log and it says: Error OOBE - DE - 1488 - Cannot open mediadb, cf screendump below.
Any help from Adobe on how to proceed would be much appreciated at this point!

Kamdk2 I have branched you out to a separate discussion. I have seen you post on a couple different discussions but it might be best if you summarize your current difficulties and the solution you have applied to this new discussion. This should make it easier to focus more specifically on the difficulties which you are experiencing.

I am unable to install the creative cloud update - error 43 comes up at around 77%

I am unable to install the creative cloud update - error 43 comes up at around 77%. I'm a relatively new user.

WIthout proper system info and the detailed error report nobody can say much. Most likely you run out of disk space.
Mylenium

Is it possible to install the Creative Cloud/Application Manager on a USB?

I tend to use the Applications a lot and it would just be easier to install the creative cloud on my USB rather then the computers I go to, mainly because in order to install it on my school computers, it would require an admin password. So I was wondering if there was a way to possible install both the Creative Cloud Connection, and the application manager (along with apps) on my USB?

Hi,
Installing it on a USB(external hard drive) will not be a good idea as the products will not work on another computer if you connect this USB to it. In your scenario i will suggest you to use creative cloud packager(CCP) for deployment on other machine.
details are available on http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html
Thanks
Kapil Malik

Applications incorrectly marked as Installed in Creative cloud Application Manager

Morning all
I've just signed up to creative cloud, i installed the application manager, then started to download PS, AI, Firewirks and a few more, which was going to take a while so i left it to it over night.
In the morning all is good, i can run all the applications i downloaded (and still can)
I decided i wanted to install more, lets say Premier, however on opening Application manager, all that i have installed (and can run) are marked as "Install", and all that i have NOT installed, are marked as "installed". The main problem being that I am now unable to install the rest of the suite.
Oddly fireworks in correctly marked, and SOME of the apps ive not yet installed are still marked "Install" (Prelude, audition, muse etc)
And yes i have re-started!! the pc is on Win7 Ultimate x64

You can re-name the OOBE folder, so you will be able to install the software from the Adobe Application Manager.
If your using 32 bit version you have to navigate to C drive; Program File> Common File> Adobe> OOBE- Please re-name it to OOBE.old
If your using 64 bit version you have to navigate to C drive; Program File(X86)> Common File> Adobe> OOBE- Please re-name it to OOBE.old.
It will resolve the issue!

As a solo CC member, can I install different Creative Cloud applications on different computers?

I have a PC laptop and work desktop PC that I use for Audition to edit podcasts. I have a Mac at home that I want to use for photoshop (and also install it on my work PC, maybe). So that's 3 computers, but each Adobe application will only be on one (or 2 at most) computers. Does that align with the licensing agreement, or do I have to designate 2 computers for any and all the CC application?
Thank you,
Rich

You need to align up to 2 computers for all your Adobe Cloud products. 3 computers violates your TOS.
Nancy O.

I need to re-install my creative cloud applications after having my hard drive replaced.

My hard drive failed and I had to have my computer returned to out of box state. When I click to download Premiere Pro nothing happens except I get this menu: https://creative.adobe.com/products/download/premiere. What should I do? Thanks!

Run the cleaner tool, reinstall the CC app and try again.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Install of Creative Cloud applications stall, or do not complete

Photoshop worked fine but every other application is like starting from zero and either stalling at 43% Installed (Indesign) and then nothing. I've left it all night, all day, cancelled and started over after rebooting, removed previous CS4 Master Suite, nothing helps. It's been 4+ days of trying this and that and this forum is not helpful.
Any help appreciated as I need to quit installing and get back to work.

Hello. I'm having the same problem with InDesign. Would you let me know, please, if you ever got the installation to work? If so, how? Thanks.

I have installed Adobe Creative Cloud application, but don't match

I don't open all softwares. I have already done the restore of my mac, but nothing.
Anyone can help me?

Contact Customer CareContact Customer Care@

Unable to install Creative cloud applications

I just installed Mavericks on a iMac 21.5 2.8 Quad I7 computer. I also tried to install Adobe Creative cloud application and it errors out everytime.
The error code is as follows_
Exit Code: 7 please see specific errors below for troubleshooting. For example, ERROR: DF024
error(s) Payload: adobeColorCommonSet CMYK CC 5.0.0.0
Unable to preserve original file at "/Library/Colorsync/Profiles/Profiles" (seq 21)
Anyone know how I can fix this?
Thanks
KW

Perhaps something is either corrupted or off on permissions?
Try running repair of permissions and see if it goes OK after that.

How can I re-install the Creative Cloud softwares on my new computer?

Hello,
I bought the Creative Cloud softwares and installed them on my former computer (which is unfortunately dead...). My license is still activated but I can't find how to download them on my new computer without buying them another time.
Thanks for your help.
Max

The process will be identical as it was on your first computer. Please see http://forums.adobe.com/message/4396277#4396277?tstart=0 for information on how to install the Creative Cloud applications.

Installing Creative Cloud applications from shared windows folder.

Hello.
I got new laptop for work use and I am installing creative cloud on it. However laptop ain't that fast and I am wondering that would it be possible to install creative cloud applications from shared windows folder, since I have downloaded and installed all creative cloud applications on my desktop machine already and laptop is intented for working while not at home.rpr
This would increase installing speed since all those needed files would be available from Local Area Network, which is faster and my broadband and it also would allow hard drive to focus on installing files instead of current simulataneous reading and writing to same hard drive.

Hello.
I got new laptop for work use and I am installing creative cloud on it. However laptop ain't that fast and I am wondering that would it be possible to install creative cloud applications from shared windows folder, since I have downloaded and installed all creative cloud applications on my desktop machine already and laptop is intented for working while not at home.rpr
This would increase installing speed since all those needed files would be available from Local Area Network, which is faster and my broadband and it also would allow hard drive to focus on installing files instead of current simulataneous reading and writing to same hard drive.

How can I change the installed language of my Creative Cloud applications?

Hi.
I installed Creative cloud a while ago, but now i want to change the language in the programs. I thought my native language would be good, but when im used to English in the programs, it´s really no good. :/

Creative Cloud Help / Adjust the install language | Creative Cloud applications | CCM -
http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html

Creative cloud application does not start on mac 10.9.3

Hi,
I am trying to install the creative cloud application on my mac. Installation goes fine but afterwards CC refuses to start correctly and just sits there and I see the blue spinning wheel and that is mainly it. I can let it sit there for hours but the state will not change. I tried re-installing, re-starting multiple times. I tried to install it on my main macbook pro and my mac mini but the results are the same.
I found somewhere in the forum a link saying to delete the opm.db file from ~/Library/Application Support/Adobe/OOBE/ folder but that also did not yield any change in behavior.
I am a bit running out of ideas. Any suggestion how I can resolve this issue?
Regards,
Simon

Strange indeed suddenly it works. However the CC version remains unchanged. Looks like some server was maybe not available yesterday so it could not connect or log on. This does not shed a good light on the reliability. Let's see if it happens again during my trial period.
Simon

How to revert to a previous version of any Creative Cloud application

All those users who have burned their fingers by the latest update to Illustrator 17.1, especially with respect to how the Reshape functionality works or how the Pencil tool behaves, there is a solution. After some digging around, I came across this page: http://blogs.adobe.com/kevinmonahan/2014/01/29/revert-to-a-previous-version-of-premiere-pr o-cc-or-any-creative-cloud-application/
In short, follow these steps:
1) Uninstall the application from your computer using the application’s uninstaller. If you are not aware of their location, uninstallers reside in the same folder as your application.
2) From the Creative Cloud desktop application, begin to install any Creative Cloud application by clicking the “Install” button.
3) As soon as the application indicates it is “Updating”, click the “X” to cancel the process.
4) This leaves applications at the same version when Creative Cloud was first launched.
5) Go to the product updates site http://www.adobe.com/downloads/updates.html and then install the version of the application that suits your needs.
Let's get back to our jobs with 17.0 for now till the time Adobe fixes the mess they created with some thoughtful update in the future!

I agree that the ability to move path segments freely, being able to apply Live corners to objects & on a per-corner basis (unlike the Round Corner effect) and being able to draw a straight line with the Pencil Tool (like Freehand) were always on the top of everyone's wish list for a very long time. No one is questioning that for sure. But the way it was implemented, detrimentally affecting (if I may say so) the way users would really like to work is something the griping is about. As rcraighead said, they have come at the expense of the working features.
Take the Reshape functionality. Photoshop introduced the "Constrain Path Dragging" functionality in CS6 whereby if this option is turned off - that is, path dragging is unconstrained, you get the same functionality as we presently see with the Reshape functionality in Illustrator 17.1 but if it is turned on, you get the same functionality as we were used to all along in Illustrator prior to 17.1. At least they gave the choice. But Illustrator simply abandoned the constrain path dragging functionality with the new Reshape feature in 17.1.
About the Live Corners functionality - how often does one need to apply corners to their artwork? Is it always, 100% of the time? You'd agree, No, not always. Maybe 5% (or is it 20%?). But the corner widgets are always shown when the Direct selection tool is selected. Already some users have asked 'how to hide the widget' and you've graciously answered. The point I'm making is if applying corners is not something which one does always or very rarely, why show those widgets always, by default? Obviously some smart-aleck will jump in to ridicule me & say 'hide it if you don't want to see it, it's just a click away, you fool.' or discoverability could be cited as one of the reasons but that's not the point. The other day I was doing some freeform drawing with the Pencil Tool & obviously did not need corners on those paths but on selecting the ds tool, all those widgets showed up and it was not a pretty sight.

I am unable to install my Creative Cloud applications

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