I am unable to install the latest iTunes for Windows.

I get an error message that it is trying to open c: runtime incorrectly.  So now I am unable to run iTunes on my Windows 7 machine, and get access to my 30,000 songs.  Help!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

Similar Messages

  • Can't install the latest itunes for windows vista basic

    I try to download the latest itunes 9, it will tell me to run or save, when i click save it shows that it is downloading but after an hour, it still shows 1%. I've tried this several times but so far i haven't had a error message as I usually shut it down because it takes too long.
    Please help! tried following the usual troublshoot solutions but so far nothing works

    Save to a different location. Or try a different browser.

  • TS2753 i have removed iTunes and re-installed the latest version for Windows XP and still can't access the iTunes store; is there any way to get access to the iTunes store again?

    I am unable to access the iTunes store for the last two months, I've tried removing the software and re-installing the latest version for Windows XP and still no access; is there a solution that would allow me to get access again?

    If you haven't got a backup copy and if it's still in the store then you can try contacting iTunes support and see if they will grant you a re-download (there is no guarantee that they will) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1386 Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itune

    Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itunes, therefore i can't change playlists or add songs etc. Is this a fault with itunes as it was fine with the older version or is there something i can do. I'm not on IOS yet but would like to backup my phone first but can't do that atm due to not being able to view my phone on itunes!
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    Hi, jodie_0182.
    I would recommend the steps in the article below.  See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
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  • Hi, Need help. I am trying to download the latest iTunes for Windows application but on running the program it says that it can not be completed as it can not find the folder location of the file "iTunes.msi" . Any clues would be appreciated

    Hi, Need help. I am trying to download the latest iTunes for Windows application but on running the program it says that it can not be completed as it can not find the folder location of the file "iTunes.msi" . Any clues would be appreciated

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Idownloaded the latest itunes for windows and it just does not sync and every time I connect the iPhone 5 the agreement comes up first.  Help please.

    I have had nothing but trouble with syncing my iPhone 5 with iTunes.  I have installed the latest version of each and worked with support but no solution.  Currently when I connect the iPhone the Terms and conditions appear every time, I agree and sometimes there is a sync and sometimes not.  It also tells me I have 5 conflicts but looking at Outlook and the phone there is no conflict. If you tell the system to correct the conflicts it gives a message it cannot access the conflict server.  I am running Windows 7.
    Any help would be appreciated

    Make sure you have your data backed up, then reset sync services per the instructions below.
    OS X: Resetting Sync Services
    This should take care of the iTunes issue.

  • I have downloaded the latest itunes for window 7 but it will not open on my computer

    I have downloaded the latest Itunes software but it will not open on my computer

    Try this article: TS2363
    That may help it out.

  • Can not install the latest itunes on Windows 7 x64

    I have recently purchased an Ipad and need to download itunes onto my computer.  Its a windows 7 64 bit operating system that was already installed upon the purchase of the computer.
    I have downloaded the most recent itunes program from their site and made sure I had the correct file for the 64 bit computer.  When I click to run the installation program I get the pop up window that asks if I "want to allow the following program from an unknown publisher to make changes to this computer" I click yes and then nothing happens.  I don't get an error code so I can't give you that it just doesn't do anything.
    I have tried all the troubleshooting methods suggested by itunes here - http://support.apple.com/kb/HT1926 and even looked to see if I could find a similar situation on the help boards.  So far nothing has worked.  Can anyone help me?

    UPDATE: Okay after repeating the troubleshooting steps for what seems to be the 5th time and re-downloading itunes for what seems to be the 6th time I have now managed to install itunes *does happy dance*
    Thank you for your support advice and patience.

  • The latest itunes for windows will not install

    I have an old PC running windows and I want to transfer my itunes songs to my ipad. I can't do this until I update iTunes but trying to update does nothing, either from iTunes or from the web page. I've tried rebooting the PC, still doesn't work. How do I get iTunes to update? Or, how do I transfer to the iPad without updating? The version of iTunes I have is older than 10.5, not sure where to find version #. Thanks!

    Hi b noir, thanks for offering to help. i documented the whole process:
    Itunes transfer from pc to ipad.
    1. Connect ipad to PC 
    2. Pc recognizes ipad as a camera, gives me list of programs to launch, not sure if this has any relevance, no itunes on list, instead its kodak easyshare, ms doc wizard, ms camera sharing, ms word,mp navagator ex, omnipage, photoshop - I ignore this screen
    3. Launch itunes, get screen, "ipad requires v 10.5 or later' go to itunes.com. I click ok
    4. I get screen, still in itunes, "a new version (10.7) is available." I click download.
    5. That screen goes away but nothing happens. No download starts.
    6. Checked itunes folder on my hard drive, no sign that anything new has downloaded
    7. Launch safari, go to itunes.com, hit download button
    8. Nothing seems to be happening.
    9. I get "thank you for downloading itunes" screen.
    10. Still nothing new in itunes folder.
    11. Get AVG screen telling me to restart my pc to finish download process.
    12. During shutdown, I get screen,"the instruction at 0x100066dd referenced memory at 0x100066dd. The instruction could not be read." Gave me options to terminate program or debug. I did not choose either. No idea if this is relevant.
    13. PC rebooted anyway.
    14. Launched itunes
    15. Got same message as before - "ipad requires v 10.5 or later' go to itunes.com. I click ok 
    16. Even though ipad is plugged in all this time, the screen that thinks the ipad is a camera does not come up this time.
    17. There is nothing to the left of the itunes interface that lists devices - this is where ipad would appear, right?
    18. Ipad appears on My Computer control panel
    19. My version of itunes is 10.3.1.55
    20. In itunes, i go to Help - Run Diagnostics - run all but Cd/Dvdtest
    21. Secure Link to Itunes store failed, everything before that is ok. I click Help. nothing happens. Store appears in itunes so I don't see why this would fail.
    22. Since help doesn't work, I move on in test. Two more fail screens: itunes helper not running, no ipad found. help brings up appropriate pages for both. Both recommend removing and reinstalling itunes.
    23. Device sync also fails.
    If it would be quickest to delete and reinstall itunes, I am willing to do that. My music would not be deleted correct? What about playlists (not as important to me).
    I also have all my music backed up to CD. It would be tedious to copy that all to ipad, but if there is a way to do it and no other option, I could do that.
    Sally

  • I Can't Download The Latest iTunes For Windows.

    I go to the site and click download and then it asks me where I want to save the installer and I save it, I go to where I saved it, there is nothing there. How can I get this to work?
    Help Me!!!
    I Have:
    iPad 2
    iPhone 5
    iPod Classic

    Save to a different location. Or try a different browser.

  • I am unable to install the latest version of iTunes on window xp?

    I am unable to install the latest version of iTunes on window xp. I get "The application has failede to start because MSVCR80.dll was not found. Re-installing the application may fix this problem".

    This may be all we know, but the new discussions keep coming in, so I repaet my post of this evening:
    With all the discussion about problems with iTunes 11 for Windows, there is also now the problem of downloading the 11 install file at all. On 2 diff computers today, I have tried to download installer and it gets to "save file" then when clicked simply disappears. Nice magic trick, but not helpful to a long-time (and mostly happy til now) user of iTunes on Windows. If there are such serious problems with the installation and function of this "new" version, what the hex is Apple doing? A new corrected release? When? why all this mess wirth a program that has always worked? How about some answers Apple?

  • HT1222 i have installed the latest update for itunes, (win 8 os) itunes no longernplays my music???

    i have installed the latest update for itunes, (win 8 os) itunes no longernplays my music???

    Hi Mike H555,
    If you are having issues with iTunes after an attempted update, including device recognition issues, you may find the following articles helpful:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • While installing the latest iTunes version I get the following msg:"Service Apple Mobile Device failed to start.Verify that you have sufficient privileges to start system services. I already tried it from the installer Running it as Administrator

    While installing the latest iTunes version I get the following msg:"Service Apple Mobile Device failed to start.Verify that you have sufficient privileges to start system services. I already tried it from the installer Running it as Administrator and still get the same message.  I click "ignore" and finish the installation but when I try to open it I get this "Runtime Error! R6034 An application has made an attempt to load the C runtime library incorrectly."  I already uninstalled iTunes and all other applications involved and re-installed itunes from the itunes site and the problem persists. Please help!

    Solving MSVCR80 issue and Windows iTunes install issues.

  • I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

    I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    You could also try working through
    TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    tt2

  • Trying to install the latest iTunes on my Gateway w/ Windows XP.  I keep getting the message "Service 'Bonjour Service' (Bonjour Service) failed to start.  Verify that you have sufficient privileges to start system services."

    Hi, I'm trying to re-install the latest iTunes on my Gateway w/ Windows XP.  I had to update it a while back to put songs on my brother's iPod, but my computer froze halfway through and nothing has worked right since. 
    I keep getting the message "Service 'Bonjour Service' (Bonjour Service) failed to start.  Verify that you have sufficient privileges to start system services."
    I looked through older discussions that told me to go to right click My Computer - Manage - Services and Applications - Services - Find Bonjour and restart it. 
    Well, the only option that I can click on is Start.  When I do, it says "Windows could not restart the Bonjour Service service on Local Computer.  Error 2: The system cannot find the file specified."
    Where do I go from here?  Help would be greatly appreciated, I've been trying to fix this for over a year now with no dice.  Also, I cannot do a factory reset (last effort) because it says the administor's account is disabled and I do not have the disc.

    Sorry if double posting is a no-no here, but I forgot to add that I've already tried disabling Spyware Doctor.

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