I am unable to launch the app store. It terminates with an error.
I have never been able to successfully launch the app store on my MacBook Pro. The icon momentarily appears in the dock then quickly disappears. An error is generated and is sent off to Apple, but nothing appears to have been done to either correct this problem or to give my any quidance in resolving this issue. Consequently, I am unable to upgrade to Lion (or to get anything else from the Apple Store, for that matter).
Sadly, that did not resolve the problem. The app still terminated and generated an error. Any other suggestions?
Here is the first portion of the error it generates:
Process: App Store [3200]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [239]
Date/Time: 2011-08-17 21:43:21.942 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 23825 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 21 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 4133601A-34FD-472F-98E6-73E4DE9BFC06
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x10037c3c0 Size={0, 0} Reps=(
)>, because it is size zero.'
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Why does the App Store updates finish with (NSURLErrorDomain error 1 1012.)
Why does the Mac App Store updates finish with (NSURLErrorDomain error 1 1012.) rather than ever finding any updates?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
When I launch the apps store on my iPad air I can see the store in the background but in the foreground is the google maps download page. I have downloaded google maps but the information page seems to be over riding the apps store. Any clues on rectifying this please?
Hi Sallythyme,
Thanks for using Apple Support Communities. Forcing the App Store to close and restarting/resetting your iPhone may help remedy this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari -
My App store doesn´t work under my user. Everything is ok if I start with a guest user. I have a Yosemite MacBook Pro. How can I solve this? Because I'm unable to open the App Store, Mail, Contacts and so on. Please can you help me.
Here it is. Hope that helps. Thank You.
28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.ReportCrash[1497]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.appstore.18776[1494]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV.lan Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent[1495]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent[1500]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for LaterAgent[1500] version ??? to /Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215713_MacBook-P ro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215345_Ma cBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync[1498]): Service exited due to signal: Abort trap: 6
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for AddressBookSourceSync[1498] version 9.0 (1563) to /Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-28-21571 3_MacBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-2 8-215344_MacBook-Pro-de-HV.crash
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c34510 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c350c0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:14 MBP-de-HV soagent[1507]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.soagent/ modes[1]=0700: Permission denied
Jan 28 21:57:14 --- last message repeated 1 time ---
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 IMCore 0x00007fff9509b80b IMTranscriptChatItemEqual + 176400
12 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff93103b26 dispatch_once_f + 117
14 IMCore 0x00007fff950524eb OBJC_METACLASS_$_IMSPIMessage + 455538043
15 IMCore 0x00007fff95087650 IMTranscriptChatItemEqual + 94037
16 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff93103b26 dispatch_once_f + 117
18 IMCore 0x00007fff95086964 IMTranscriptChatItemEqual + 90729
19 IMCore 0x00007fff9508827b IMTranscriptChatItemEqual + 97152
20 IMCore 0x00007fff95052f76 OBJC_METACLASS_$_IMSPIMessage + 455540742
21 IMCore 0x00007fff9508a88f IMTranscriptChatItemEqual + 106900
22 CoreFoundation 0x00007fff894648a6 ___forwarding___ + 518
23 CoreFoundation 0x00007fff89464618 _CF_forwarding_prep_0 + 120
24 IMCore 0x00007fff95088146 IMTranscriptChatItemEqual + 96843
25 IMCore 0x00007fff9508843e IMTranscriptChatItemEqual + 97603
26 IMCore 0x00007fff950885fc IMTranscriptChatItemEqual + 98049
27 IMCore 0x00007fff9508887d IMTranscriptChatItemEqual + 98690
28 MessagesHelperKit 0x0000000101661dae MessagesHelperKit + 7598
29 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
30 libdispatch.dylib 0x00007fff93103b26 dispatch_once_f + 117
31 libobjc.A.dylib 0x00007fff8a6f41b5 _class_initialize + 649
32 libobjc.A.dylib 0x00007fff8a6f3f7f _class_initialize + 83
33 libobjc.A.dylib 0x00007fff8a704777 lookUpImpOrForward + 322
34 libobjc.A.dylib 0x00007fff8a6ee1ac objc_msgSend + 236
35 Foundation 0x00007fff8de18669 -[NSBundle loadAndReturnError:] + 693
36 MessagesHelperKit 0x0000000101664045 MessagesHelperKit + 16453
37 libdispatch.dylib 0x00007fff93108323 _dispatch_call_block_and_release + 12
38 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
39 libdispatch.dylib 0x00007fff9310fcbf _dispatch_main_queue_callback_4CF + 861
40 CoreFoundation 0x00007fff8946dc79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
41 CoreFoundation 0x00007fff8942a30f __CFRunLoopRun + 2159
42 CoreFoundation 0x00007fff89429858 CFRunLoopRunSpecific + 296
43 Foundation 0x00007fff8de43849 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
44 Foundation 0x00007fff8df3f24f -[NSRunLoop(NSRunLoop) run] + 74
45 soagent 0x0000000101656be5 soagent + 3045
46 libdyld.dylib 0x00007fff933045c9 start + 1
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music[1506]): Service exited with abnormal code: 1
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:14 MBP-de-HV.lan com.apple.dock.extra[288]: SOHelperCenter main connection interrupted
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.soagent[1507]): Service exited due to signal: Abort trap: 6
Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for soagent[1507] version ??? to /Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215714_MacBook-Pro- de-HV.crash
Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215346_MacBo ok-Pro-de-HV.crash -
I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Not sure what happened but after I downloaded iOS 6 to my iPod touch 4th gen i was unable to use the app store and go on certain websites like yahoo.com, cracked.com and other websites I ussually visit. On top of that the yahoo weather app does not update and always says it fails. I just restored my ipos and nothing changed. Does anyone have an idea of whats going on here?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
When I launch the app store, I get "minecraft." It will not allow me to return to the "featured" menu. I've tried rebooting / killing the app, but nothing has worked. Any insight?
I have also tried the fixes offered in this forum such as using the "Other" mail in setting up the gmail accounts, and not using the dedicated gmail setting. I also went to google and signed in and enable the additional devices. I had the same problems with the original account I set up for gmail, but it corrected when i went to using the "Other" instead of the Gmail button. I was able to set up the new gmail accounts on my iphone without problem and on my husband's ipad1 for his gmail account. Just the ipad 2 is giving me problems. Again, thanks for any suggestions.
-
TS1424 I am unable to open the Apps store. Any suggestions as to what the problem might be?
I am unable to open the Apps store. Any suggestions as to what the problem might be?
Hi Helen5012,
When troubleshooting iTunes Store connection issues, the following articles provides the best information:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
Thanks,
Matt M. -
I cannot launch the app store from any device
i cannot launch the app store from any device.
Well, mind showing us a screenshot of what happens?
Does iTS at least work? -
i am trying to install msnbc app from the app store and keep getting an error message. The app will not install. What can i do?
This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
Every time I try to download an application to my mac from the app store I get an unknown error message. I can't update any apps either
Other browsers that you can look at:
* http://caminobrowser.org/download/releases/
* [http://en.wikipedia.org/wiki/ICab iCab]: http://www.icab.de/
* http://www.seamonkey-project.org/releases/seamonkey1.1.19 -
When i try to download apps from the app store it gives me an error message help!!
when i try to download apps from the app store it gives me an error message help!!
Well this is my first time using the support community so I didn't know how it worked. It was giving me the error message 1004. I figured it out though thanks.
-
Why is the app store not synced with icloud? Have so many logins and cannot login to one or the other sometimes. Wanted the latest updates to an app my friends already got and could not get the update all day long.
In after 10 hours. Magic...
-
trying to update apps in the app store. My old apple id comes up. I've already signed in and out off itunes and the app store several times with the current id. still everytime i try to update the apps the old id comes up
Apps and their updates are permanently tied to the ID used to purchase them originally. It will always ask you for your old ID if they were purchased using that ID. The only way to stop this would be to delete them from your phone and your iTunes library, then repurchase them using your current ID.
Maybe you are looking for
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hi last night i backed up my iphone 4s on iclouds and itunes, but today when i want to restore the backup items on my iPhone 5 it is asking me for a password? i havent confirmed any sort of password when i backed up my iPhone. i tried several other c
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