I am unable to listen to iheart radio app

Hey Melisa,
Well that is sort of what the test chime sounds like. It tests each speaker and then stopped. Use this guide to find your model number of your laptop: http://goo.gl/4cDY5
You can also try running the HP Support Assistant which may be able to solve the issue for you: http://goo.gl/n3WZq
Get back to me with the model number and any other information to get from the support assistant.
Thanks!
Sean
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
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I am unable to listen to iheart radio app

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