I am unable to log in and do not get an error message

I have not been able to log in to install flash player to my MacBookPro.    I have been on chat and the advisor recommend I go through this forum.
My login ID [email removed - just don't want you to get a mountain of spam]
While I am able to login to the adobe site, I am unable to log in after downloading the installation file  when I get to the directions box that says"Install Adobe Flash Player is an application downloaded from the Internet.  Are you sure you want to open it? I click OPEN and then get a box which says "INSTALL ADOBE FLASH PLAYER wants to make changes.  Type your password to allow this"  It is at this point that the box jiggles after I enter my username which is my email address and my password and I am unable to proceed with the instalation.
I am trying to set up my new MACBOOK PRO, but this happens on both my old macbook pro and the new one.

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.
If you're still stumped, you may need to reset the password on your Mac:
http://support.apple.com/kb/PH18653
http://support.apple.com/kb/PH14325
http://support.apple.com/en-us/HT201240

Similar Messages

  • I can´t open Muse. Keeps telling me to log in, and then I get an error message

    I have been usig Muse for almost a year now and theese last few days I just can't open it!
    Keeps telling med to sign in and when I do, I get an error message telling me to try later...
    "Un unexpected error occured regarding your request. Try again later"
    error 1-200
    I tried to reinstall Adobe Air,
    Adobe Cloud AND Adobe Muse... Nothing helps!
    Anyone have a clue?
    My clients are screaming, wanting me to update their websites :-(

    Hi,
    Have you tried steps given in this article
    http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html

  • I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

    I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/
    or
    Adobe contact information - http://helpx.adobe.com/contact.html

  • I am trying to download Adobe Flash Player 10 and i keep getting an error message Unable to load a G

    I'm trying to download Adobe Flash
    Player 10 and i keep getting an error message  "unable to load  GUI" i am currently using
    Windows XP Professional   is anyone able to help me?  I am almost 6
    5 and have a very limited knowledge of computers!!!!!!!!!

    Hi Terry, A post is the message that anyone has just typed in. When you replied to me, that was your post. I am replying to you so this is my post. Think of it as sending an email or mailing a letter at the "post" office.
    Now right at the top of the last post (message) you sent me is a Post#, then the date and time and under that the thread subject "Re: I am trying to download Adobe Flash Player 10 and I keep getting......
    The first time that you posted, you described your problem. The next post after that is #1 and so on.
    The Adobe Flash Player forum works very much like email except there are a lot of "threads". A thread is what each message you see is called. Everyone that registers can start their own thread (subject). Then other people see it and can post to your thread and try to help you with your problem.
    You did pretty good, you registered, and you started your first thread
    Now do you feel somewhat more relaxed?  Hope so.
    Take a look now and see if you can find the Post# and etc that I described above.
    Thanks,
    eidnolb

  • I just downloaded Adobe Acrobat XI Pro, I am in the install process now and I am getting an Error message, Error 1303, stating I need to log on as an administrator ... this is my computer so I don't understand the issue??

    I just downloaded Adobe Acrobat XI Pro, I am in the install process now and I am getting an Error message, Error 1303, stating I need to log on as an administrator ... this is my computer so I don't understand the issue??

    Hi MAX22,
    Even though it's your computer but your user account might not have sufficient privileges to install the software.
    Please try the following :
    > Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    Reboot and try installing in the new enabled Admin user account and check.
    Regards,
    Rave

  • Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

    Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?

    Try deleting the iPod Photo Cache on your computer.
    http://support.apple.com/kb/ts1314

  • I am unable to load some web pages, I get an error message saying unable to load page due to invalid or unsupported form of compression, this happens on the BBC news page for example. Any ideas how to overcome???

    OS is Windows7. I'm using the latest version of Mozilla Firefox
    I am unable to load some web pages, I get an error message saying unable to load page due to invalid or unsupported form of compression, this happens on the BBC news page for example. Any ideas how to overcome???

    Reload web page(s) and bypass the cache.
    * Press and hold Shift and left-click the Reload button.
    * Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    * Press "Cmd + Shift + R" (MAC)
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"

  • Hello Vivek here, i was trying to download apps from itunes and i could get the error message as itunes currently not available for past 2 days

    Hello Vivek here, i was trying to download apps from itunes and i could get the error message as itunes currently not available for past 2 days, is there any problem ideally or, please leave a reply
    <Email Edited By Host>

    Hi vivekanandanganesan,
    Thanks for using Apple Support Communities.  This article has some steps you can try if you are unable to connect to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    - Ari

  • HI, Im using Iphone 4 and i recently got my IOS updated to IOS7 and  now im getting the error message as "PDP authentication failure" Im using Aircel carrier.

    HI, Im using Iphone 4 and i recently got my IOS updated to IOS7 and  now im getting the error message as "PDP authentication failure" Im using Aircel carrier.
    Please let me know how to fix this issue

    update...
    I am not one to give up. So I called AT&T today. Now they are telling me they canceled my order because they were unable to fulfill my order. Basically, AT&T told me they sold out so they canceled my order so I can proceed to reorder again. It took them 4 days to realize this. I will be lucky if I get a new phone by Christmas. I am sure they will find a way to cancel my order again.
    Again, I argued, how is this my fault. I placed my order at the store around 11 a.m. Pacific time. My friend ordered his phone online sometime after me. He got his but my order was canceled. AT&T tried to explain to me that they sold over 600,000 phones, almost 500 per minute during there peak. Again, I asked, how this was my fault.
    I can understand over selling the phone. It is a great product. There is no reason to cancel my order. You adjust my order and tell me you will let me know when my phone will be in. I would have been mad that my phone was going to be late but I would have survived. At least I would be getting one.
    At this point, I have no order and AT&T or Apple website will allow me to order one. I just want to get in the QUEUE for one.
    Frustrated.

  • I just upgraded to the latest edition of firefox for mac and I am getting this error message Textarea Backup] Existing text detected in 'add_comment_text', overwrite with this backup how can I get it to go away?

    I updated to Firefox 8.0 for Mac and when ever I try to log on to Facebook I get this error message Textarea Backup] Existing text detected in 'add_comment_text', overwrite with this backup? and then it says yes and gives you the choice of either canceling or ok and it doesn't go away when you click either button...What is going on?

    It is working now. I no longer get the message about the item not being available in the US and I can access the store.

  • I am trying to download podcasts, and I am getting an error message.

    I am trying to download podcasts, and I am getting an error message.  I have tried unsubscribing and resubscribing, deleting and redownloading the podcast, and shutting off and turning on my computer an iphone.  I have also tried refreshing the podcast.  I have also tried closing itunes and reopening it.  What gives?  I have an iphone 5s and my MacBookPro and the software is updated on both.  What gives?

    This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
    If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
    If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.
    If you're still stumped, you may need to reset the password on your Mac:
    http://support.apple.com/kb/PH18653
    http://support.apple.com/kb/PH14325
    http://support.apple.com/en-us/HT201240

  • I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. It does not show up under "Programs".

    I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR,

  • Firefox user when i try to access my gmail,orkut and yahoomail i get this error message Error code: sec_error_expired_certificate All the other sites are working fine please help Plugins installed:

    Firefox user
    when i try to access my gmail,orkut and yahoomail i get this error message
    Error code: sec_error_expired_certificate
    All the other sites are working fine
    please help
    Plugins installed:
    == URL of affected sites ==
    http://

     Hi,
    One of my ex-colleagues has installed a NI-DAQ 6.5 in our system. [And I do not see any other naitional instruments card in the CPU of the computer, may be he removed it] I deleted the account and all his files in the system. When I am trying to install version8.0, its not getting installed and giving me a message that I should uninstall the previous version by going to Add/Remove programs in the control panel.
    I tried doing that, but the "Change/Remove" button does not seem to work...[There is no response and so unable to install the new version...]
    Any idea how can this problem be solved?
    It is a windowsXP operating system with SP2 installed on a machine with P4 processor.
    Thanks

  • I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version.  How do I update my PHONE and why is an itunes update being confused for my iphone?

    I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version.  How do I update my PHONE and why is an itunes update being confused for my iphone?

    You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.

  • I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.d11 was not found."  I have uninstalled and reinstalled iTunes multiple times.  Am running Windows XP Svc Pack 3.  help

    I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found.  Reinstalling the application may fix this problem."  I have uninstalled and reinstalled iTunes several times with no success.  I am running Windows XP Svc Pack 3.  Help please.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99753)

Maybe you are looking for

  • Space in concatenate

    Hi all, I have a problem like i am using the concatenate statement in this way date = sy-datum. Concatenate 'md '  date into path1. but when i see the value of path1, it is md20080812. but i want it as md 20080812. please notice i want a space after

  • Cloning ?

    I am doing Cloning Oracle Applications Release 12 with Rapid Clone [ID 406982.1] i can see in Section 2: Cloning Tasks , that i will copy the source system to the target system my questions are 1- i will clone to new box , do i need to use SCP , i th

  • HT201335 Airplay does not show on device connected to AppleTV

    I have an iPad with iOS v7.1 My AppleTV shows up as a device on my iPad to mirror but when I select it it does not show up on the screeen.  Any suggestions?

  • Mx|Tree disable hover, selection and background color

    Hello. I would like to know how can i disable the dhover, selection and background color. i don't need selection at all so if i can just disable the selection in a tree component (plus make the background color transparent) it would be great. thanks

  • Oracle Database 2003 Beta Program: new JDBC/SQLJ/JPublisher features

    We are currently recruiting for the Oracle Database 2003 Beta Program, including new JDBC/SQLJ/JPublisher features. To learn more about this program, including how to apply, send me an email @ [email protected] Kuassi Mensah