I am unable to log in and nothing happens when I ask to reset password.

When I try to log in it says my user name or password is incorrect. When I click on "I forgot my password" and enter my email address it says it has sent me an email to reset the password but I never get the email.

Firefox doesn't require a name and password to be started.
Make sure to download and install Firefox from the official Mozilla servers to avoid getting unwanted extras or an otherwise modified Firefox version.
Download and save the full Firefox installer to the desktop.<br />
You can find the full version of the current Firefox 28.0 release in all languages and for all Operating Systems here:
*http://www.mozilla.org/en-US/firefox/all.html
Be sure to do a clean reinstall and remove the Firefox program folder.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Similar Messages

  • TS3219 i am setting up an ipod touch for my daughter, created her an account, had it verified,  but when I get to the section that reads 'connect to itunes' I plug it into the computer with her log in and nothing happens.  HELP.  I have been at this for 4

    i am setting up an ipod touch for my daughter, created her an account, had it verified,  but when I get to the section that reads 'connect to itunes' I plug it into the computer with her log in and nothing happens.  HELP.  I have been at this for 4 hours

    Hello GJS6,
    Thank you for the details of the issue you are experiencing when trying to connect your daughter's iPod touch to the computer.  I recommend the following article:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My play lists and songs on iTunes and on my iPhone won't play.  They are light grey instead of black and nothing happens when I click on the songs.  All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. Thi

    My play lists and songs on iTunes and on my iPhone won't play.  They are light grey instead of black and nothing happens when I click on the songs.  All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. This is a new issue.  It used to work fine.  I tried restarting my iPhone and syncing with iTunes. Neither worked.  Please help!

    Try delete those songs using iTunes by de-selecting and sync. After that mark those songs and sync again.

  • Hi there, Can you please HELP ME? I created a signature for my email account, but I can not choose it because the option is daded under "none"and nothing happens when you click on it! Thank you, Johan

    Hi there, Can you please HELP ME? I created a signature for my email account, but I can not choose it because the option is daded under "none"and nothing happens when you click on it! Thank you, Johan

    This can be a problem with the file places.sqlite that stores the bookmarks and the history.
    * http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

  • I have signed in to my account and am able to brouse media but not download or purchase anything. The "buy" button is also white instead of blue and nothing happens when I click to buy. I am able to make purchaces on the same account on my I phone as well

    I have signed in to my account and am able to brouse media but not download or purchase anything. The "buy" button is also white instead of blue and nothing happens when I click to buy. I am able to make purchaces on the same account on my iphone as well. What might be causing this issue?

    Having the same problem and i just thought it was me ? So frustrating went to my local Apple store and they told me to re-load Itunes again,Done that but still can not buy songs???????????

  • Trying to upgrade itunes from 10.4 to 10.6.3 and nothing happens when i click download.  could anyone help please?

    trying to upgrade itunes from 10.4 to 10.6.3 while in itunes app and nothing happens when i click download.  could anyone have a suggestion of a possible solution?  Thx

    trying to upgrade itunes from 10.4 to 10.6.3 while in itunes app and nothing happens when i click download.
    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • While using my Iphone 5, all of a sudden  black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

    While using my Iphone 5, all of a sudden  black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

    Try resetting your phone, hold the home and sleep/wake button down until the apple symbol comes up, then release. If that doesnt work, you may have damaged your phone and need to take it to an apple genius bar.

  • Buttons on dialogue and prompt boxes are blank and nothing happens when I click on them.

    Whenever a dialogue box or prompt box comes up, the all of the buttons or sometimes just the bottom two (OK and cancel) are blank and nothing happens when I click on them, with the exception of one website in which clicking the blank button that normally says "OK" takes me to a blank screen. This doesn't allow me to access certain websites or download anything when a dialogue box asks me to confirm. As a result, I also cannot start firefox in safe mode or refresh it.
    Attached is an example. That is what came up when I tried to refresh firefox. Nothing happens when I click either of the buttons at the bottom.
    EDIT: Attached the image.

    Strangely enough, it just stopped happening on its own this morning. Thanks for the help, though!

  • I am connected to the internet and when I google a topic the screen shows what it found, however the screen is gray and nothing happens when clicking on the screen to select the topic.  Is something wrong on my settings.

    I  connected to the internet with my IPAD,  however when using Yahoo search for a topic, the screen comes back grayed out with the topics the search found and nothing happens when clicking on a topic - cannot move around once the search comes back.

    Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • HT1578 I've done all of this and it won't open. I double click on it, the default program to open it is diskimagemounter and nothing happens when I double click. Any ideas? (Mac OS X Lion 10.7.4)

    I've done all of this and it won't open. I double click on it, the default program to open it is diskimagemounter and nothing happens when I double click. Any ideas? (Mac OS X Lion 10.7.4)

    I would like to create a file that stores my documents and has a password on it so that if I lend my laptop to someone, they can't access my documents. I went into utilities and followed his instructions to do that. I created it on my desktop and its a .dmg extension

  • I am trying to "pin" to pinterest through a dialogue box and nothing happens when I hit "pin" and I also tried to send a message through linked in dialogue box and nothing happens when I hit "send"

    Why does nothing happen when I'm trying to perform an action/command through a pop-up dialogue box, such as sending a message on linkedin or attempting to pin on pinterest?

    All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
    Are you on Windows or Mac? What OS version?

  • My satellite c675-s7200 is stuck on the windows resume loader and nothing happens when I press enter

    How do I get my laptop off of the windows resume loader screen. It's says to hit enter but nothing happens when I do

     
    Satellite C675-S7200
    windows resume loader screen. It's says to hit enter but nothing happens when I do
    The resume loader is probably trying to resume from hibernation by reading the hiberfil.sys file.
    Press and hold the power button to turn off the computer.
    Does the same thing happens when you restart?
    Can you use the F2 key to access the BIOS?

  • Tried to redeem software updat using content code and nothing happen when I put the code in the app store

    I tried to upgrade my early 2011 mac book pro to mountain lion so I can use airplay.  purchased it from apple store got a license with a contend code. when to the app store and tried to redeem the upgrade.  put in the code but nothing happen...

    Hello tkproducer,
    Thanks for using Apple Support Communities
    After entering your redemption code and clicking redeem, your download should begin.  You can monitor what is currently downloading by selecting "Purchases" at the top bar of the App Store.
    Click Redeem in the Quick Links section.  The Quick Links section is located in the right part of the window shown when you click Featured, Top Charts, or Categories in the toolbar.
    Enter a gift card or download code, and then click Redeem.
    If you’re not logged in to the computer as an administrator, enter an administrator’s name and password.
    If you’re not signed in to App Store, enter your Apple ID and password, and then click Sign In.
    If requested, click Billing Info to enter or verify your billing information.
    Click Done.
    Mac App Store: Redeem gift cards and download codes
    http://support.apple.com/kb/PH11497
    Mac App Store: Buy, download, and install apps
    http://support.apple.com/kb/PH11493
    Take care,
    Alex H.

  • Unable to "Continue" setup. Nothing happens when I press Continue.

    I've just plugged in my brand new Airport Express and started running the Airport Utility. I've given the device and network names and passwords but when I hit "Continue" on the Network name & password page of the set up nothing happens. I could hit "continue" all night and still nothing happens.

    OK, let's try this:
    o Power up the AirPort Express (AX) and let it run a few minutes
    o Hold in the reset button on the device until you see the amber light begin to blink more quickly and keep holding another 4-5 seconds when you see this, then release
    o Wait 40-45 seconds for the AX light to slowly blink amber and then connect the ethernet cable from the modem to the AX.
    Open AirPort Utility - click Manual Setup
    Click the *Base Station* tab located just below the row of icons
    AX Name = Your choice
    AX Password = Your choice...write this down
    Confirm Password
    Enter check mark next to Remember password
    Enter check mark next to Set Time Automatically
    Adjust Time Zone
    No check mark next to Allow Setup over WAN
    No check mark next to Allow setup over Internet
    Click the Wireless tab next to the Base Station tab
    Wireless Mode = Create a wireless network
    Wireless Network Name = Your choice
    No check mark next to Allow network to be extended
    Radio Mode = 802.11n (802.11b/g compatible)
    Radio Channel = Automatic
    Wireless Security = WPA2 Personal
    Wireless Password = Your choice...write this down
    Confirm Password
    Check mark next to Remember password
    Click the Internet icon
    Connect Using = Ethernet
    Connection Sharing = Share a public IP address
    Click Update and let the AX restart. If you see a message about Double NAT, click "ignore"
    The AX should now be providing a wireless network and you should be able to log on to that network with your computer, enter the wireless password and connect to the Internet.
    Post back on your results. There is another way to set things up, but it involves some changes to your modem and you will need to know both your user name and password for your service provider to do this. If the setup above will work, you should probably go with that.

  • The 'Yellow' Middle Round Button on the Upper Left Side of the Screen is no longer 'Yellow' and Nothing Happens when I pick it. How do I fix this so it works?

    All three buttons used to have a color associated with them. Red (furthest left), Yellow (middle) and Green (right). Red shut down Firefox, Yellow hid Firefox from the screen and Green refreshed or enlarged the screen. Not only is the middle button no longer yellow, but when I pick it nothing happens. This started recently. How do I fix this?

    Try to remove the Firefox plist file (org.mozilla.firefox.plist).
    *http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
    Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)
    See also:
    *http://thexlab.com/faqs/repairprocess.html

Maybe you are looking for

  • Want to run an archive and install, but can't empty trash to free space

    I don't know where to begin... at some point recently something caused problems with several applications, so after trying to repair permissions and repair disk with no luck, I decided to archive & install. Now I want the old problems back: Word/Exce

  • Printer Options for HP LJ 3015 Not working

    Hi, I am unable to get the duplex option to appear for my HP LaserJet 3015 (all in one printer). This is my first mac (OS X 10.5.8). I have downloaded the latest driver and software from the HP web site. I've spent over an hour on the phone with appl

  • Problems disabling the "Create ZEN partition" with PXE

    I have a new PXE server running ZEN7 on OES2. I have been able to get all the functionality of my older PXE server on Netware, with one exception. The Linux-based PXE server prompts to create a ZEN imaging partition every time a system is imaged. I h

  • Hi! Proxy Server Implementation Help required!

    Hello Everybody! I am new to java networking and I want to develop Proxy Server in Java. Could somebody tell me where and how to start. Any help will be highly appreciated. Thanks in advance.

  • Office 2010 Outlook Search and Indexing not working

    Hello, I'm hoping someone may be of assistance as this has been plaguing my outlook for some time now. Problem: When attempting to search for any emails via the search bar, it appears as if it is attempting to search, but I receive no results.  Windo