I am unable to log in to the ePrintCenter with my email address and password.
When I click the 'forgot password' link and enter my email address, I am asked for the correct address. I've tried this many times, checking carefully that I've entered the correct address. I've even tried to set up the account again, but then I am told an account for this email address already exists. I just had the same thing trying to get into the forums, fortunately I was able to reset the password.
Any ideas?
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I am having the same problem. When I click the "Forget your Password?" link, the pop-up to enter your e-mail address shows up, but it does not let me get passed that screen. It keeps telling me to re-enter my e-mail address. My e-mail is personal and is correct. Any help ideas?
Similar Messages
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can we unlock an iphone which one locked with an icloud email address and password.I have no idea about the email address and password for the icloud.can any one help me about this.
It sounds like you are talking about an iPhone that has been Activation Locked. This article explains:
http://support.apple.com/kb/PH13695
If so, the iPhone can never be unlocked without the original Apple ID and password. This is an anti-theft measure. -
i am using my sons old computer, as far as i can see he uninstalled itunes, so i downloaded itunes. I can log in under my email and password but i only see his playlist!!! how can i get to my playlist???
I know this should be simple!!! but i am not Itunes smart?
my original playlist/acct was on another computer that we got rid of.
I have been downloading songs on my Ipod for about a year without logging onto a computer.
Maybe i am saying this wrong, i mean my library of songs. i can only see his songs not mine.Your songs would only be there if you put them there. They do not magically appear in another place.
Copy everything from your old computer, or your backup copy of your old computer, to your new one. -
Suddenly when I try and log in to the store I enter Apple ID and password and it just says "Unknown Error". If I try again it locks the account and I have to reset the password. Then the same thing happens again. Now reset password several times. Help!
Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa -
The email address and password entered are not in our records.
My bad if I am posting this is the wrong section, I have never had to use the BB forums.
I went to print out my certificate last weekend and was unable to log on. I tried to reset my password but got a message
"The email address and password entered are not in our records. Please check for accuracy and try again. If you are not a registered user, please create an account. If you think there is an issue with your account, please contact Customer Care at 888-BESTBUY (888-237-8289).
At first I thought it was a glitch over the weekend so I waited. I still cannot log onto my account. I just made this account so I can get some help.
Does anyone know of a solution where I won't have to call the hotline?
BTW if it helps a moderator, the email I used to create this forum account is the same as my BB reward email
Thank youGood morning cannotlogin, and welcome to the forum,
If your BestBuy.com and My Best Buy™ accounts are linked, then you should be able to login to BestBuy.com and view your My Best Buy™ account information. I am going to manually request that your BestBuy.com password be reset, so you should receive an email shortly with a link to reset the password. That link is only valid for two hours; however, once the password has been reset, you should be able to login to BestBuy.com.
If after resetting your password you are still unable to login to BestBuy.com, please let me know or feel free to send me a private message and I will take a second look. You can send a private message by clicking on the blue button located within my signature.
Thank you for connecting with us!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message -
I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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Hi, face issue that can not activate iPhone but can log in iCloud web page with same Apple ID and Password after iPhone been update to IOS 8.1.2
Also in the iCloud 'Find my iPhone" , no Device been found.
Been raise this incident, got the Case ID and call to Apple Support but it seems like out of office hour
Need Help ThanksYes, able to make a call to Apple Support but in the end still keep on going to try the Apple ID and Password.
And it seems like the iPhone ID in this device been locked
May to know is that possible to ask the Apple Technician to unlocked the ID so i could activate the iPhone without log in any Apple ID? -
How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
Any help would be appreciated.How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
Any help would be appreciated. -
My husband and I share an Itunes account so use the same email address and password. Our iphones are now connected and we get each other's messages and share each other's contacts. How can we stop this happening?
A couple of different approached:
Create a second AppleID for one of you that includes the email address and phone number you wish to use for messaging, but do not apply it to the iTunes and app store (just keep the current one). My wife and I do this and it works quite well. Also allows for easier syncing of Contacts , notes etc. using icloud if you wish to do that.
Add additional emails/phone numbers to the existing account and change the Send/Receive settings for Messages. this will not fix the Contcts isues for you however. -
TS3899 Can two people have the same email address and password on their phone?
Can two people have the same email address and password on their phone?
I guess so. But the email content will mirror on both phones.
If you are talking about your Apple ID and iCloud email, yes, it is possible, but again the phones will mirror. You should not have the same Apple ID and iCloud both.
Why?
If you explain the reason for the question we may have a solution that works for you. -
I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password. How can I get these tunes transferred to my new email address and password?
In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help. -
I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?
If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.
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When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help
No, it is asking you to register with your Amazon user id and password. Your Apple ID won't work.
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Have just purchased an iPhone 5c and have been trying to set an email account on it. Under the menus I have gone in for an "Other". Having enetered the email address and password the phone automatically sets up an IMAP account and I need it to be a POP3 account - I am not being given the option. What is going wrong?
POP3 is considered obsolete. In this age of multiple mobile devices, computers, etc. POP3 creates more problems than it solves. IMAP allows for full synchronization of the entire mailbox and all folders with all client devices. If you read a message on one, it will be marked as read on all client devices. If you delete it or move it on one, the change will be reflected on all devices (and the server, of course). POP3 requires that the message store be managed manually on all devices and can sometimes prevent you from being able to retrieve the message on more than one device at all.
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Hi! My friend offer me a iphone 4s upgraded to ios7. The phone need and icloud account. and my friend didn't remember his email address and password. How can i bypass this. Please help.
Sorry, there's no way around Activation Lock. So, give the phone back to your "friend", as you will never be able to use it.
Apple can't/won't help you.
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