I am unable to log out of my old creative cloud.

I have Windows 8 and started school with the creative cloud trial version and now I activated my Adobe Cloud membership I can not log out of my old expired creative cloud. I need to know how I can log out of my old account? The log out button isn't active, as in it does nothing when I click it.

You will have to contact Apple Care and ask for account security for help. Apple ID: Contacting Apple for help with Apple ID account security

Similar Messages

  • Unable to log out using e-Bay UK?

    When accessing E-Bay and using an Apple generated login password, I am unable to move between different functions within the site without the 'auto login' page constantly reappearing. Also unable to log out at  times from e-bay when finally trying to close operation - very frustrating,any help welcome please?
    Account works fine on an old Desktop PC [MS Windows 7]
    Regards
    Christopher

    Go to your Finder "Go" menu hold the option key and choose Library. Then go to Preferences folder and trash this file:
    com.apple.finder.plist
    Immediately test log out.

  • I used to share one apple ID/account with my ex but made a new one for myself recently and logged out of the old one but when I try to update my iBooks it asks for the old account's password(which my ex changed by now)

    I used to share one apple ID/account with my ex but made a new one for myself recently and logged out of the old one but when I try to update my iBooks (only happens with this app)it asks for the other account's password(which my ex changed by now). I don't understand why this happens when I'm logged into my account and it only happens with that app. Please help, I need to update. :/

    Content (apps, music, ibooks, films etc) is tied to the account that originally downloaded it, so if the iBooks app was downloaded using the account that you used to share with your ex then only that account can download updates to it. As it's a free app you could delete it and re-download it under your own account - and then re-download your ibooks into it (or copy the books to your computer's iTunes first via File > Transfer Purchases and then sync them back to the app).

  • Unable to log out standard user

    A standard user is logged in on my iMac.  I am unable to log him out because we forgot the password and there are no hints.  I signed in as administrator to the  Users & Groups to see if I could discover the password or reset it.  But, it appears that no changes can be made to a standard user account if the user is logged in.  Isn't there a way we can just delete the account? 

    Restart the computer.
    (118378)

  • Unable to Log out in Apple discussions

    When I try to log out in Apple Discussions, I get an error message saying cannot find page. I have to shut down Safari to logout. I haven't had any problems before. I did have to change my Apple ID to be able to use my new iPod Touch recently so would that have made a difference, or is it something Apple Discussions has been experiencing lately?

    I have also had some intermittent flakey behavior the past few days but have attributed it to using a Windows Vista machine a few times instead of the Apple equipment
    Seriously, the problems I have seen have been more along the lines of not being able to just back up from the second page in a forum to the first page. Have to manually hit page 1 to get back. A few times, backing up has taken me to the login page...hit the back arrow again and revert to the master list. Just a little flakey lately and inconsistent.
    Nothing disasterous, though, so I have just been living with it...may be due to very high usage, when the MBA was announced the system seemed to come to its knees...just way too many people logged in is my guess.

  • Unable to log out

    The computer does not allow me to log out and then it freezes to the point nothing can open or be shut down.   I am using mountain lion.  When I open force quit only finder is open.  Any help would be great

    Go to your Finder "Go" menu hold the option key and choose Library. Then go to Preferences folder and trash this file:
    com.apple.finder.plist
    Immediately test log out.

  • Unable to log into iCloud because old email pops up requesting password. Password not working and unable to receive reset

    I changed the main email on my Appleid a few months back. Everything worked fine until uppgrading to iOS7 on my phone. I am now unable to log into iCloud because the old email pops up and requesting password which is not working. I cannot rest the password because my old email is unvalid as I have changed network provider. The id works fine on Appstore and iTunes so its only iCloud that making trouble.
    Any suggestions to remedy this problem?

    I'm also experiencing the same issue.
    I've had to reset my password 3 times in the last 3 days.
    At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
    I have went to appleid.apple.com and reset my password there: no luck.
    I have reset the settings on my device: no luck.
    I have Erase and Installed iOS 6.1.2: no luck.
    I have restored my device back to factory settings: no luck.
    I have performed a DFU restore: no luck.
    This is my main account for, well everything.

  • How to log out of my OLD apple ID on my 4s and use my new one?

    When updating my iPhone 4s to the new ios7, my imessage stopped working as many others did. I finally got that fixed and as soon as that was fixed.. NOW my old apple id keeps popping up instead of my new one. I made my old one 5 years ago when i first got my macbook. How do I log out and stop using my old apple id?

    To change the iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you have to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your phone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have changed my icloud account but now can't log out of the old account on my ipad. What can I do next?

    I am having problems with logging out of the icloud on my ipad so that I can log in with my new icloud account. How can I change this so that all of my logins will work?

    Have you got 'Find My iPad' enabled? This has to be turned off using the original ID address.
    Try going back to http://appleid.apple.com and changing the ID back to the original address. If you can get this accepted, then go to the iCloud preferences/settings pane, stop 'Find My ....', and then sign out. Do the same on any other devices or computers.
    Then go back to http://appleid.apple.com and change the ID to the new one. Sign in with that on all your devices.
    However if the address which forms the original ID is now not working it can't be validated and it's possible that you won't be able to revert to it. In this situation only Support can help you.
    To contact  iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the initial period, you can contact them here:
    http://www.apple.com/support/icloud/contact/
    You will need the serial number of the covered hardware.

  • HT5961 I am logged into two phones how do I log out of the old one??

    How do I log out of my other phone

    Hello tobij2n7,
    It sounds like you would like to log out of iCloud account on one of your iPhones.  You can do this by deleting the iCloud account from your device:
    On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
    iCloud: Change iCloud feature settings
    http://support.apple.com/kb/PH2613
    If you no longer have access to the iPhone you would like to log out of, you can remove the iPhone from your account on iCloud.com.  It is important to note that this will erase the iPhone.  Follow the steps in the section titled “Remove an iOS device you no longer have” in the following article:
    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/ph2702
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I can't log in to my Desktop Creative Cloud

    I try to log in on CC but everytime I click okey, it says I'm logged out.
    And when I tries to log in on https://creative.adobe.com with my Chrome, I just get to a white page.
    When I use Explorer I can log in just fine. 
    More strange is, that this just happens to my computer at work, not the to my computer at home.
    I have tried to change password, but nothing happens.
    I have tried to reinstall CC, but nothing happens.
    What should I do?

    Hi SteffoDimfelt,
    Please follow this step by step procedure:
    Navigate to C:Users/Username/AppData/Local/Adobe
    Delete opm file under OOBE.
    Rename OOBE to OOBEold.
    Check if you have AAMupdater in the same location.
    Please rename it to AAMupdaterold.
    Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
    Then launch it, sign-in and click on Apps tab.
    Thanks

  • Unable to sync files to or from Creative Cloud

    Hi there
    I'm running a McBook Pro running OSX 10.7.5. I’ve been able to sync with the Creative Cloud in the past but now there is no link between what I upload to the web and what I put in the Creative Cloud Files on the Mac.
    I’ve tried:
    Quitting and logging back in Creative Cloud
    Uninstalling and reinstalling Creative Cloud Desktop
    Deleting options.tix from the CoreSync folder
    Restarting the Mac
    I’m not getting any message about syncing taking place and no green tickmarks in the Mac's Creative Cloud folder.
    Any help really appreciated.

    HI Christopher,
    in order for us to understand the possible cause, would you be able to send us some log files?  I'm looking for the CoreSync.log files for the period you're referring to.
    You will find the Coresync.log file here -
    Mac - /Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
    (On Mac, you need to use the Go To Folder option from the Go option in Finder (menu at the top).  Then in the pop up enter:
    /users/username/Library/Application Support/Adobe/CoreSync/
    Then select go, this will take you to the folder containing the .log files.)
    Please email the log files to [email protected] and [email protected]

  • Unable to reach Adobe servers when opening Creative Cloud

    I have never used Creative Cloud and several app for a long time and never had this problem before. How can this be fixed?
    Thanks
    Doug

    Thanks Jeff. I'm the only one using CC so it wouldn't make sense for us to create a whole deployment package. But, you did make me think that we changed something on our end that might be blocking me from getting to CC. I wish I could remember what setting I changed with the Adobe Tech that opened it up.
    WOOHOO!  I figured it out and I remember now the setting that the Adobe Tech and I found that was blocking it. We had a proxy server set up for web traffic filtering but it's no longer there. I unchecked it and, walla, I'm good.
    thanks for jarring my memory, Jeff
    ~JDShort

  • Unable to log out connected users, bug.

    The problem: When another user is logged in with unsaved changes and I try to shut down, I get a dialog box telling me the situation and that I need to enter an admin name and password in order to shut down. However it always returns an 'incorrect name and password' message.
    This has happened on my old emacs and on both my new imac G5's. I've tried long and short names with passwords. Nada. I've even tried creating a new admin account and using that to shut down. Nada.
    Anyone else able to reproduce this problem?

    Hi JOn, this seems to be profound in Leopard. ...not older versions
    THE FIX IS VERY VERY SIMPLE..
    This is simply after entering the userid and password of the 'admin' level user at the PROMPT,
    PRESS the * RETURN key**!.
    and it will work.
    do not use the mouse click.
    Yes I know this sounds ridiculous, but several of my relatives in other countries on 10.5.x had this problem with their kids logged in using fast user switching .
    see this too: http://discussions.apple.com/message.jspa?messageID=6574671#6574671
    Try it.. works fine.
    hth.

  • How can i log out of my old iCloud account when i don't remember the email address and ID password?

    i while ago i was using my original email address for my apple ID. then i changed service providers for talk talk to BT internet, and i doing so my old email address became discontinued. i now use a gmail account for my new Apple ID. i do not know my security questions for my old one and cannot log into my old email address to veryify a reset password because said address no longer exists. please help, thank you.

    Hello hblack123
    If you have a rescue email address setup, then you should be able to send an email to reset the password or the security questions. If that is not available, then you would need to contact iTunes Store support. Check out the article below for more information.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Regards,
    -Norm G.

Maybe you are looking for

  • How to Add new column in cross tab reports

    I am using crystal reports 10 I created cross tab report for monthly sales. I need to add one more column in that report ex: Month   Customer    Part1  Part2    Part3       Jan         A               10       12         15         Jan         B     

  • Bad handshake

    Hi! I'm italian student (excuse me for my English ). Using MySql 4.1, how set up the connection string from a JSP page? I try in this mode: String URL="jdbc:mysql://localhost/prova"; Class.forName("com.mysql.jdbc.Driver"); Connection conn = null; con

  • Low performance in R6950 Twin Frozr II OC

    I upgrade my display card from HD4850 to R6950 Twin Frozr II OC, I find the performance of the new R6950 is so worst. Only get approximate 9400 points in 3Dmark06 and approximate P1600 points in 3Dmark11. I have already reinstall the window again and

  • Lost/stolen iPod - Can you track serial number to current owner/thief?

    Recently I have either lost or had my iPod stolen while traveling across country. I had a brand new 30GB - Black iPod that disappeared from Point A to Point B. I took a red-eye, so either could have easily happened given the delays, weather condition

  • MSI GE600 Drivers of ATI 5730

    Hi all and sorry for my english. I have a MSI GE600-023 My question is simply : can i install the generic driver of ATI =>  http://game.amd.com/us-en/drivers_catalyst.aspx for my GE600 or I must use obligatory the MSI driver => http://eu.msi.com/inde