I am unable to open a section of cPanel for Awstats

Question

I am using Mozilla Firefox,BUT all programs work correctly excepting for Awstats,which when open,all I get is all the data and information down the left hand side of the page and I am unable to open any of this program.
Any suggestions will be greatly appreciated.
Thanking you
Peter

Answer 1

Usually reinstalling Firefox doesn't change its behavior.
Do you have any notification icons in the address bar, such as the gray shield icon indicating mixed content?
Do you want to test in a clean profile? This is the fastest way to determine whether it's a settings issue or more likely a Firefox or external software issue.
'''Create a new Firefox profile'''
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
Any time you want to switch profiles, exit Firefox and return to this dialog.
You'll click the Create Profile button. I recommend using the default location suggested, and to avoid data loss, not re-using any existing folder. Then start Firefox in the new profile you created.
Do the framed pages work any better in the new profile?
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.