I am unable to open download assistant for P.E. ... "misconfigured"

i am unable to open download assistant for P.E. ... "misconfigured" ... "contact producer"

Even too lazy to write the full name of the application you're referring to?
Shall we guess what "P.E." means? If that is Photoshop Extended, this is actually abbreviated PSE. Or is it Photoshop Elements?
Ever tried searching Google? Then you'll find this: http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html
Tried this?

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